Keith   Coe

Keith Coe

Principal Consultant Serving Customer Experience Professionals

Keith works with B2C and B2B clients to increase customer loyalty, revenues, and profits by improving customer experience and digital capabilities.

Previous Work Experience

Prior to joining Forrester, Keith advised a venture capital firm on investments in startups and worked with the firm's portfolio companies on strategic growth opportunities. He was a principal at CSMG Adventis, where he advised leading companies in the technology, digital media, and telecommunications industries. 

Keith has significant international experience and was based in London for 13 years. He also led commercial development and strategic alliances for an eCommerce startup.

Education

Keith holds an MBA from Stanford University and a B.A. in economics from Duke University.

Keith Coe

Principal Consultant Serving Customer Experience Professionals

Keith works with B2C and B2B clients to increase customer loyalty, revenues, and profits by improving customer experience and digital capabilities.

Previous Work Experience

Prior to joining Forrester, Keith advised a venture capital firm on investments in startups and worked with the firm's portfolio companies on strategic growth opportunities. He was a principal at CSMG Adventis, where he advised leading companies in the technology, digital media, and telecommunications industries. 

Keith has significant international experience and was based in London for 13 years. He also led commercial development and strategic alliances for an eCommerce startup.

Education

Keith holds an MBA from Stanford University and a B.A. in economics from Duke University.

Research Coverage