Kjell   Carlsson, Ph.D.

Kjell Carlsson, Ph.D.

Senior Analyst Serving Application Development & Delivery Professionals

Kjell serves application development and delivery professionals, covering data science, artificial intelligence, and advanced analytics. His research helps organizations take advantage of the increasing, untapped potential of these analytics technologies to drive growth and transform existing ways of doing business. His research agenda focuses on the strategies, best practices, skills, and vendors that accelerate the pace at which firms adopt and drive value from machine learning and advanced analytics.

Previous Work Experience

Kjell has more than 15 years of experience in driving strategic insights from data, across roles in strategy research, management consulting, big data, healthcare, and cloud-based services. Most recently, he led the development of speech analytics, predictive analytics, network analysis, and AI applications to drive sales performance at athenahealth. Prior to this, he was a management consultant leveraging data analysis for strategic recommendations at EMC — focusing on its data storage, disaster recovery and backup, and security businesses — and at Wilson Perumal & Co., focusing on the financial industry. Prior to his doctoral work, Kjell conducted research on strategy, national competitiveness, and healthcare for Michael Porter at the Institute for Strategy and Competitiveness.

Education

Kjell holds a Ph.D. in business economics from the Harvard Business School, where he specialized in strategy, organizational economics, and international business. As part of his dissertation, he developed a game theory model with Oliver Hart — the 2016 Nobel Laureate in economics — and conducted the first large-sample analysis of global supply chain data to demonstrate the interplay of formal and relational contracting methods on global supply chains during the 2006-2008 financial crisis. His research is published in Advances in Strategic Management and Advances in International Management. He also holds an M.A. in economics from Harvard University and a B.A. in economics and computer science from Columbia University.

Kjell Carlsson, Ph.D.

Senior Analyst Serving Application Development & Delivery Professionals

Kjell serves application development and delivery professionals, covering data science, artificial intelligence, and advanced analytics. His research helps organizations take advantage of the increasing, untapped potential of these analytics technologies to drive growth and transform existing ways of doing business. His research agenda focuses on the strategies, best practices, skills, and vendors that accelerate the pace at which firms adopt and drive value from machine learning and advanced analytics.

Previous Work Experience

Kjell has more than 15 years of experience in driving strategic insights from data, across roles in strategy research, management consulting, big data, healthcare, and cloud-based services. Most recently, he led the development of speech analytics, predictive analytics, network analysis, and AI applications to drive sales performance at athenahealth. Prior to this, he was a management consultant leveraging data analysis for strategic recommendations at EMC — focusing on its data storage, disaster recovery and backup, and security businesses — and at Wilson Perumal & Co., focusing on the financial industry. Prior to his doctoral work, Kjell conducted research on strategy, national competitiveness, and healthcare for Michael Porter at the Institute for Strategy and Competitiveness.

Education

Kjell holds a Ph.D. in business economics from the Harvard Business School, where he specialized in strategy, organizational economics, and international business. As part of his dissertation, he developed a game theory model with Oliver Hart — the 2016 Nobel Laureate in economics — and conducted the first large-sample analysis of global supply chain data to demonstrate the interplay of formal and relational contracting methods on global supply chains during the 2006-2008 financial crisis. His research is published in Advances in Strategic Management and Advances in International Management. He also holds an M.A. in economics from Harvard University and a B.A. in economics and computer science from Columbia University.

Kjell Carlsson, Ph.D.'s Research

Most RecentMost Popular
  • For Application Development & Delivery Professionals

    REPORT: AI Unlocks The Business Intelligence In BI

    Continuous Improvement: The Business Intelligence Playbook

    March 1, 2018 Boris Evelson, Kjell Carlsson, Ph.D.

    Business intelligence (BI) technology is the foundation of an insights-driven business. But even enterprises committed to data-driven decision making and that utilize modern BI tools frequently fail to transform data into actionable insights and tangible business outcomes — they are not yet insights driven. This report will guide application development and delivery (AD&D) pros working on BI initiatives on which artificial intelligence (AI) technologies they can deploy to boost BI capabilities.

  • For eBusiness & Channel Strategy Professionals

    REPORT: Accelerate The Advanced Analytics Journey In Healthcare

    Adopt A Four-Step Approach To Improve Healthcare Outcomes And Win Customers

    February 23, 2018Kjell Carlsson, Ph.D., Alex Kramer

    Advanced analytics are increasingly critical to healthcare organizations' ability to win, retain, and serve their customers. Predictive and prescriptive analytics can help healthcare organizations improve patient health, increase efficiency, and improve customer experience. But they falter because of a failure to connect insights to business value, siloed analytics, bad data, and outdated systems. This report will help healthcare digital strategy professionals embrace advanced analytics to win in the age of the customer.

  • For Application Development & Delivery Professionals

    REPORT: AI APIs In The Cloud Are Here

    Five Ways Enterprise App Dev Teams Can AI-ize Applications

    October 24, 2017 Mike Gualtieri, Kjell Carlsson, Ph.D.

    Add artificial intelligence capabilities to your applications! That's what C-suite executives are increasingly telling application development and delivery (AD&D) professionals to do. And major cloud vendors such as Amazon Web Services, IBM, Google, Microsoft, and Salesforce are aiming to make it dead simple by offering AI APIs in the cloud for a pretty cool subset of AI capabilities including vision, speech, language, and conversational assistants. AD&D pros should read this report to understand the key categories of AI APIs and what the various cloud vendors offer.

  • For Application Development & Delivery Professionals

    REPORT: Artificial Intelligence Supercharges Speech Analytics

    Drive Marketing, Sales, And Service Improvements With Deeper Insights

    September 18, 2017Kjell Carlsson, Ph.D.

    Enterprises can extract an unprecedented level of business insight from customer conversations thanks to new advancements in artificial intelligence (AI). A new generation of AI-enhanced speech analytics apps is surfacing more valuable, actionable insights faster and with greater accuracy. Early adopters are using these apps to dramatically improve sales effectiveness and customer service. This report outlines the opportunity and ways that application development and delivery (AD&D) professionals can leverage AI for speech analytics.

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Webinar: Accelerate The Advanced Analytics Journey In Healthcare

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