Kjell   Carlsson, Ph.D.

Kjell Carlsson, Ph.D.

Senior Analyst Serving Application Development & Delivery Professionals

Kjell serves application development and delivery professionals, covering data science, artificial intelligence, and advanced analytics. His research helps organizations take advantage of the increasing, untapped potential of these analytics technologies to drive growth and transform existing ways of doing business. His research agenda focuses on the strategies, best practices, skills, and vendors that accelerate the pace at which firms adopt and drive value from machine learning and advanced analytics.

Previous Work Experience

Kjell has more than 15 years of experience in driving strategic insights from data, across roles in strategy research, management consulting, big data, healthcare, and cloud-based services. Most recently, he led the development of speech analytics, predictive analytics, network analysis, and AI applications to drive sales performance at athenahealth. Prior to this, he was a management consultant leveraging data analysis for strategic recommendations at EMC — focusing on its data storage, disaster recovery and backup, and security businesses — and at Wilson Perumal & Co., focusing on the financial industry. Prior to his doctoral work, Kjell conducted research on strategy, national competitiveness, and healthcare for Michael Porter at the Institute for Strategy and Competitiveness.

Education

Kjell holds a Ph.D. in business economics from the Harvard Business School, where he specialized in strategy, organizational economics, and international business. As part of his dissertation, he developed a game theory model with Oliver Hart — the 2016 Nobel Laureate in economics — and conducted the first large-sample analysis of global supply chain data to demonstrate the interplay of formal and relational contracting methods on global supply chains during the 2006-2008 financial crisis. His research is published in Advances in Strategic Management and Advances in International Management. He also holds an M.A. in economics from Harvard University and a B.A. in economics and computer science from Columbia University.

Kjell Carlsson, Ph.D.

Senior Analyst Serving Application Development & Delivery Professionals

Kjell serves application development and delivery professionals, covering data science, artificial intelligence, and advanced analytics. His research helps organizations take advantage of the increasing, untapped potential of these analytics technologies to drive growth and transform existing ways of doing business. His research agenda focuses on the strategies, best practices, skills, and vendors that accelerate the pace at which firms adopt and drive value from machine learning and advanced analytics.

Previous Work Experience

Kjell has more than 15 years of experience in driving strategic insights from data, across roles in strategy research, management consulting, big data, healthcare, and cloud-based services. Most recently, he led the development of speech analytics, predictive analytics, network analysis, and AI applications to drive sales performance at athenahealth. Prior to this, he was a management consultant leveraging data analysis for strategic recommendations at EMC — focusing on its data storage, disaster recovery and backup, and security businesses — and at Wilson Perumal & Co., focusing on the financial industry. Prior to his doctoral work, Kjell conducted research on strategy, national competitiveness, and healthcare for Michael Porter at the Institute for Strategy and Competitiveness.

Education

Kjell holds a Ph.D. in business economics from the Harvard Business School, where he specialized in strategy, organizational economics, and international business. As part of his dissertation, he developed a game theory model with Oliver Hart — the 2016 Nobel Laureate in economics — and conducted the first large-sample analysis of global supply chain data to demonstrate the interplay of formal and relational contracting methods on global supply chains during the 2006-2008 financial crisis. His research is published in Advances in Strategic Management and Advances in International Management. He also holds an M.A. in economics from Harvard University and a B.A. in economics and computer science from Columbia University.

Kjell Carlsson, Ph.D.'s Research

Most RecentMost Popular
  • For CIO Professionals

    REPORT: Emerging Technology Spotlight: Computer Vision

    Computer Vision Gives Machines The Gift Of Sight

    December 10, 2018 Brandon Purcell, Kjell Carlsson, Ph.D.

    Thanks to massive training data sets, deep neural networks, and graphics processing units (GPUs), computers can now accurately identify objects and features in images and video. CIOs and business technology leaders should read this report to understand how they can leverage computer vision for security, social media monitoring, marketing asset management, manufacturing, and myriad other use cases involving the classification of unstructured image data.

  • For Application Development & Delivery Professionals

    REPORT: Augmented Intelligence Unlocks The Intelligence In AI

    The Best Way To Leverage Artificial Intelligence Is To Combine Its Superhuman Abilities With The Super-AI Abilities Of Humans

    December 4, 2018Kjell Carlsson, Ph.D.

    What do fully autonomous vehicles, virtual agents, and human-like robots have in common? They're terrible role models for driving outcomes with AI, as they require big investments, take years to develop, and fail to meet expectations. In contrast, augmenting human intelligence with AI leverages both AI's superhuman advantages and humans' advantages over AI to quickly create substantial business value. This report describes augmented intelligence to help application development and delivery (AD&D) pros design AI projects with the greatest near-term transformative potential.

  • For CIO Professionals

    REPORT: Predictions 2019: Healthcare

    CX Measurement Frameworks, Virtual Care, And AI Come To The Fore

    November 7, 2018 Arielle Trzcinski, Faith Adams, Kjell Carlsson, Ph.D., Martha Bennett

    2019 will be marked by many changes in the healthcare industry. Threats to US healthcare reform loom in midterm elections, ongoing legislation battles, and Supreme Court appointments. Consolidation will continue across all sectors. Major disruptors, like Amazon and Walmart, will make good on their promises, delivering the personalized experiences that customers have been yearning for from healthcare organizations (HCOs). CIOs should read this report for Forrester's healthcare industry predictions as we enter 2019.

  • For Application Development & Delivery Professionals

    REPORT: The Forrester Wave™: Notebook-Based Predictive Analytics And Machine Learning Solutions, Q3 2018

    The Nine Providers That Matter Most And How They Stack Up

    September 5, 2018Kjell Carlsson, Ph.D., Mike Gualtieri

    In our 24-criteria evaluation of notebook-based predictive analytics and machine learning (PAML) solutions providers, we identified the nine most significant ones — Anaconda, Civis Analytics, Cloudera, Databricks, Domino Data Lab, Google, H2O.ai, OpenText, and Oracle — and researched, analyzed, and scored them. This report shows how each provider measures up and helps application development and delivery (AD&D) professionals make the right choice.

  • For Application Development & Delivery Professionals

    REPORT: The Forrester Wave™: Multimodal Predictive Analytics And Machine Learning Solutions, Q3 2018

    The 13 Providers That Matter Most And How They Stack Up

    September 5, 2018 Mike Gualtieri, Kjell Carlsson, Ph.D.

    In our 24-criteria evaluation of multimodal predictive analytics and machine learning (PAML) providers, we identified the 13 most significant ones — Dataiku, Datawatch, FICO, IBM, KNIME, MathWorks, Microsoft, RapidMiner, Salford Systems (Minitab), SAP, SAS, TIBCO Software, and World Programming — and researched, analyzed, and scored them. This report shows how each provider measures up and helps enterprise application development and delivery (AD&D) leaders make the best choice.

View all of Kjell Carlsson, Ph.D.'s Research

Clients Who Work With Kjell Carlsson, Ph.D. Also Work With:

View all related analysts