Kjell   Carlsson, PhD

Kjell Carlsson, PhD

Principal Analyst Serving Application Development & Delivery Professionals

Kjell serves application development and delivery professionals, covering data science, artificial intelligence, and advanced analytics. His research helps organizations take advantage of the increasing, untapped potential of these analytics technologies to drive growth and transform existing ways of doing business. His research agenda focuses on the strategies, best practices, skills, and vendors that accelerate the pace at which firms adopt and drive value from machine learning and advanced analytics.

Previous Work Experience

Kjell has more than 15 years of experience in driving strategic insights from data, across roles in strategy research, management consulting, big data, healthcare, and cloud-based services. Most recently, he led the development of speech analytics, predictive analytics, network analysis, and AI applications to drive sales performance at athenahealth. Prior to this, he was a management consultant leveraging data analysis for strategic recommendations at EMC — focusing on its data storage, disaster recovery and backup, and security businesses — and at Wilson Perumal & Co., focusing on the financial industry. Prior to his doctoral work, Kjell conducted research on strategy, national competitiveness, and healthcare for Michael Porter at the Institute for Strategy and Competitiveness.

Education

Kjell holds a PhD in business economics from the Harvard Business School, where he specialized in strategy, organizational economics, and international business. As part of his dissertation, he developed a game theory model with Oliver Hart — the 2016 Nobel Laureate in economics — and conducted the first large-sample analysis of global supply chain data to demonstrate the interplay of formal and relational contracting methods on global supply chains during the 2006-2008 financial crisis. His research is published in Advances in Strategic Management and Advances in International Management. He also holds an MA in economics from Harvard University and a BA in economics and computer science from Columbia University.

Kjell Carlsson, PhD

Principal Analyst Serving Application Development & Delivery Professionals

Kjell serves application development and delivery professionals, covering data science, artificial intelligence, and advanced analytics. His research helps organizations take advantage of the increasing, untapped potential of these analytics technologies to drive growth and transform existing ways of doing business. His research agenda focuses on the strategies, best practices, skills, and vendors that accelerate the pace at which firms adopt and drive value from machine learning and advanced analytics.

Previous Work Experience

Kjell has more than 15 years of experience in driving strategic insights from data, across roles in strategy research, management consulting, big data, healthcare, and cloud-based services. Most recently, he led the development of speech analytics, predictive analytics, network analysis, and AI applications to drive sales performance at athenahealth. Prior to this, he was a management consultant leveraging data analysis for strategic recommendations at EMC — focusing on its data storage, disaster recovery and backup, and security businesses — and at Wilson Perumal & Co., focusing on the financial industry. Prior to his doctoral work, Kjell conducted research on strategy, national competitiveness, and healthcare for Michael Porter at the Institute for Strategy and Competitiveness.

Education

Kjell holds a PhD in business economics from the Harvard Business School, where he specialized in strategy, organizational economics, and international business. As part of his dissertation, he developed a game theory model with Oliver Hart — the 2016 Nobel Laureate in economics — and conducted the first large-sample analysis of global supply chain data to demonstrate the interplay of formal and relational contracting methods on global supply chains during the 2006-2008 financial crisis. His research is published in Advances in Strategic Management and Advances in International Management. He also holds an MA in economics from Harvard University and a BA in economics and computer science from Columbia University.

Kjell Carlsson, PhD's Research

Most RecentMost Popular
  • For Application Development & Delivery Professionals

    REPORT: Q&A: Scale AI With Automated Machine Learning

    Answers To Seven Key Questions That Unlock Enterprise Outcomes With AutoML

    March 18, 2020Kjell Carlsson, PhD

    There's good news for enterprises that want to transform using machine learning (ML) and AI. Automated machine learning (AutoML) helps data scientists, and everyone else, build predictive models, derive advanced insights, and infuse AI into applications at scale. But AutoML must be used with care and caution to unlock promised business value. This report helps application development and delivery (AD&D) professionals and analytics leaders answer the most important questions about AutoML and understand how to use it to effectively drive business outcomes.

  • For eBusiness & Channel Strategy Professionals

    REPORT: The Impact Of Emerging Technology On Digital Experiences

    How More Than 50 Emerging Technologies Will Impact Data And Experiences For Consumers

    February 24, 2020 Julie A. Ask, Kjell Carlsson, PhD, Jeffrey S. Hammond, Ian Jacobs, Fatemeh Khatibloo, Brandon Purcell, Michael Facemire

    Forrester interviewed more than 150 companies across industries and technology categories to understand how more than 50 technologies will evolve over the next five to 10 years and assess their impact on consumer digital experiences. This research will help professionals building digital experiences to make smart technology decisions that are tuned to what the technology can reasonably deliver and what consumers expect and will use.

  • For Application Development & Delivery Professionals

    REPORT: Shatter The Seven Myths Of Machine Learning

    Boost Your Machine Learning IQ And Help Your Organization, Your Team, And Your Career

    January 2, 2020Kjell Carlsson, PhD

    Do you cringe when grandpa explains Facebook and Tinder? That's how data scientists feel when you misspeak about machine learning. But it's worse, since you will be making critical business decisions about AI and machine learning (ML) for your company. You need to become ML literate to guide your organization to its insights-driven destiny. This report gives AD&D pros and the business executives they partner with a grounding in the core concepts of ML while simultaneously busting the biggest myths and misconceptions that doom projects, careers, and companies.

  • For Application Development & Delivery Professionals

    REPORT: The Forrester New Wave™: Computer Vision Platforms, Q4 2019

    The 11 Providers That Matter Most And How They Stack Up

    November 26, 2019Kjell Carlsson, PhD

    In Forrester's evaluation of the emerging market for computer vision platforms, we identified the 11 most significant providers in the category — Amazon Web Services, Chooch AI, Clarifai, Deepomatic, EdgeVerve, Google, Hive, IBM, Microsoft, Neurala, and SAS — and evaluated them. This report details our findings about how well each vendor scored against 10 criteria and where they stand in relation to each other. AD&D professionals can use this review to select the right partner for their computer vision needs.

  • For Application Development & Delivery Professionals

    REPORT: New Tech: Enterprise Computer Vision Solutions, Q3 2019

    Forrester's Landscape Overview Of 33 Providers

    August 9, 2019Kjell Carlsson, PhD

    Are we in an AI revolution? Maybe. Are we in a computer vision (CV) revolution? Definitely. With hundreds of new startups and over $15B in new funding since 2013, CV solutions give enterprises unprecedented intelligence about their documents, people, products, and equipment and enable new features, products, and services. But few firms have the capabilities to develop CV applications. This report helps application development and delivery (AD&D) pros understand the landscape of CV vendors and identify the right vendors to help them realize their (computer) vision.

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