- For all Roles
For B2B Marketing Professionals
Customer-activated enterprises are firms that turn every customer interaction into new ways to differentiate experiences, deliver value, and capture value. Since marketing benefits the most when...
- Downloads: 125
The benefits of enterprise social software are becoming clearer, highlighting new challenges and opportunities. Designed to help workers create and access content and expertise more effectively ...
- Downloads: 195
For Application Development & Delivery Professionals
Informal learning — as an individual activity and as an activity in a social setting — is experiencing tremendous growth. This interest is due to three factors: Millennials in the wo...
- Downloads: 373
It is no surprise that CIOs have shown keen interest in cloud computing, since its variations can help reduce IT's capital and operating costs and speed up delivery of projects. But many CIOs ar...
- Downloads: 901
For Infrastructure & Operations Professionals
This report outlines Forrester's solution to help IT infrastructure and operations (I&O) leaders develop their road map of service management and automation processes (SMA) using Forrester's Tec...
- Downloads: 1973