Laura   Koetzle

Laura Koetzle

VP, Group Director Serving Security & Risk Professionals

Laura leads the research organization that serves Infrastructure & Operations Professionals, Security & Risk Professionals, and Sourcing & Vendor Management Professionals. Her team's research agenda encompasses designing, building, operating, securing, and sourcing the systems, technologies, and processes that firms need to win, serve, and retain customers.

Previous Work Experience

Previously at Forrester, Laura was the Global Council leader for Forrester's CIO Group and launched Forrester's Information & Knowledge Management Council. She has also served as research director for both the I&O and S&R research teams. As a Security & Risk analyst, Laura researched operating system security, security architecture, network security, and security incident response, and she served as the chairperson for Forrester's inaugural Security Forum event.

Prior to joining Forrester, Laura was a senior technologist at Razorfish, a New York consultancy, where she led teams of software developers responsible for eCommerce fulfillment systems, wireless content delivery applications, and real-time trading system interfaces for Fortune 500 clients. Before working at Razorfish, Laura built XML content management systems at PC World Communications in San Francisco. While living in Buenos Aires, Argentina, Laura worked as a translator.

Laura's work has enjoyed wide exposure in the media, including BusinessWeek, The Economist, The New York Times, and The Wall Street Journal. Laura has also appeared on CBC, CNN, CNBC, and Reuters Television, and she is a frequent speaker at national and international executive conferences.

Education

Laura holds a B.A. in literature and a certificate in Latin American studies from Harvard University. She also attended the University of Buenos Aires.

Laura Koetzle

VP, Group Director Serving Security & Risk Professionals

Laura leads the research organization that serves Infrastructure & Operations Professionals, Security & Risk Professionals, and Sourcing & Vendor Management Professionals. Her team's research agenda encompasses designing, building, operating, securing, and sourcing the systems, technologies, and processes that firms need to win, serve, and retain customers.

Previous Work Experience

Previously at Forrester, Laura was the Global Council leader for Forrester's CIO Group and launched Forrester's Information & Knowledge Management Council. She has also served as research director for both the I&O and S&R research teams. As a Security & Risk analyst, Laura researched operating system security, security architecture, network security, and security incident response, and she served as the chairperson for Forrester's inaugural Security Forum event.

Prior to joining Forrester, Laura was a senior technologist at Razorfish, a New York consultancy, where she led teams of software developers responsible for eCommerce fulfillment systems, wireless content delivery applications, and real-time trading system interfaces for Fortune 500 clients. Before working at Razorfish, Laura built XML content management systems at PC World Communications in San Francisco. While living in Buenos Aires, Argentina, Laura worked as a translator.

Laura's work has enjoyed wide exposure in the media, including BusinessWeek, The Economist, The New York Times, and The Wall Street Journal. Laura has also appeared on CBC, CNN, CNBC, and Reuters Television, and she is a frequent speaker at national and international executive conferences.

Education

Laura holds a B.A. in literature and a certificate in Latin American studies from Harvard University. She also attended the University of Buenos Aires.

Laura Koetzle's Research

Most RecentMost Popular
  • For CIO Professionals

    REPORT: Secure Customers And Protect Your Brand

    Executive Overview: The Cybersecurity And Privacy Playbook

    September 25, 2018Laura Koetzle

    Today, CIOs and CTOs are transforming the foundations of their business with technology; for that transformation to succeed, you must transform your cybersecurity and privacy practices simultaneously. This report provides an overview of Forrester's framework for securing your customers, protecting your brand, and driving differentiation: the cybersecurity and privacy playbook.

  • For CIO Professionals

    REPORT: The Road Map For Customer-Obsessed IT Transformation

    The Strategy Report In The IT Transformation Playbook

    February 1, 2018Laura Koetzle, Sharyn Leaver, Glenn O'Donnell

    Transforming legacy technology systems, processes, and talent into the fast, connected technology organization required of customer-obsessed firms is complex and expensive. That's why, as a CIO, CTO, or other key technology leader, you need to craft a plan tuned to your specific starting point, your urgency to change, and the level of difficulty in making those changes. In this report, we describe the steps that will help you chart your course to customer-obsessed IT transformation.

  • For CIO Professionals

    REPORT: Gauge Your IT Maturity

    Assessment: The IT Transformation Playbook

    September 25, 2017 Bobby Cameron, Sharyn Leaver, Laura Koetzle

    The age of the customer sets the context for technology-based transformation. But what specific steps will optimize the business value of technology? How can you use technology to win, serve, and retain customers? The answer varies by your firm's current level of technology leadership maturity and the demands the tech organization faces to help your firm move to the next stage. This report provides CIOs with a self-assessment tool that will help set a strategy for their IT transformation.

  • For CIO Professionals

    REPORT: Autonomous Vehicles Will Reshape The Global Economy

    Six Transformative Ripple Effects Of Autonomous Transport

    July 20, 2017Laura Koetzle, Carlton A. Doty

    Each week brings a new story about autonomous vehicle experiments by disruptive tech companies that threaten the future of century-old auto manufacturers. This is not one of those stories. We instead uncover the downstream impact of widespread automation in transportation, whose ripple effects go beyond the debatable future of personal vehicles to span government, media, shipping, insurance, data security, and everything in between. CIOs: Learn how and when these changes will unfold to prepare your business for the challenges and opportunities ahead.

  • For Security & Risk Professionals

    REPORT: Jump-Start Zero Trust With Forrester's Reference Architecture

    A Blueprint For Protecting Customers And Employees With Zero Trust

    March 27, 2017Laura Koetzle, Andre Kindness, John Kindervag

    Forrester's Zero Trust Model requires a simple but profound change in the way we think about information security: In Zero Trust, all network traffic is inherently untrusted. In this report, we present a reference architecture and vendor shortlists to help security and risk (S&R) leaders and CIOs get Zero Trust projects moving quickly. Remember: You don't need a greenfield opportunity to get started with Zero Trust — you can build Zero Trust one data flow at a time.

View all of Laura Koetzle's Research

Clients Who Work With Laura Koetzle Also Work With:

View all related analysts