Leslie Owens

VP, Research Director serving Enterprise Architecture PROFESSIONALS

Leslie serves Enterprise Architecture Professionals. She leads a team of analysts who provide research and advisory services on emerging technology, information strategy and architecture, big data, data management, content management, and cognitive engagement. Leslie provides Forrester's coverage of specific information management topics such as enterprise search, semantic tools, information classification, and taxonomies. She helps enterprises improve access to information through strategic application of technology and guidance on process.

Previous Work Experience

Leslie has more than 14 years of experience in the field of information management. Prior to joining Forrester in 2007, she managed the enterprise search program at Abbott Laboratories. In this role, she developed the enterprise search strategy and guided the selection of ontology management software. In addition, she contributed to enterprise initiatives around records management, collaboration, digital asset management, and web content management systems. Prior to Abbott, Leslie developed taxonomies as an independent consultant for Fortune 500 clients.

Education

Leslie holds a master's degree in library and information science from the University of Illinois at Urbana-Champaign, with a focus on cataloging and classification. She holds an undergraduate degree in political science from Duke University.

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10 results in Reports

  • Leslie Owens
  • Enterprise Collaboration
  • For Enterprise Architecture Professionals

    Report:Best Practices: Reinventing The Corporate Library

    Knowledge workers and the companies they work for will only thrive if they have the best information. People have been lulled into thinking that there are just two places where information exists:...

    • Downloads: 1300
  • For Enterprise Architecture Professionals

    Report:Enterprise Search: Six Key Trends To Watch

    First-generation enterprise search was not easy to use and produced unsatisfactory results from a usability and relevance standpoint. Today's knowledge workers demand role-specific, contextual search...

    • Downloads: 1150
  • For CIO Professionals

    Report:Disciplined Social Innovation

    Three Firms Achieve Tangible Results

    Companies depend on innovation to sprint out of the current economic doldrums and to return to profitability and growth. Innovation is a discipline with established best practices, needed skill sets,...

    • Downloads: 1064
  • For Enterprise Architecture Professionals

    Report:SharePoint 2010: Search Improved, But Think Twice About FAST Search Upgrade

    Microsoft recently unveiled the public beta of SharePoint Server 2010 and the public beta of FAST Search for SharePoint. Information professionals will welcome the new ability to centrally manage...

    • Downloads: 1097
  • For Enterprise Architecture Professionals

    Report:Don't Throw Away That Corporate Taxonomy Just Yet!

    Why Social Tagging Won't Replace Formal Classification

    Social tagging is a popular approach to organizing and finding digital content — such as Web pages, videos, and photos — on the Web. Useful on a personal level, social tagging can also...

    • Downloads: 797
  • For CIO Professionals

    Report:Office 2013: A Breakthrough In Productivity

    Highly Integrated With A Risk Of Lock-In

    Microsoft looks to strike three very familiar chords with the release of Office 2013: mobile, social, and cloud. Each has become table stakes for enterprise software, and in order for Microsoft to...

    • Downloads: 609
  • For Enterprise Architecture Professionals

    Report:A Snapshot Of Today's Content And Collaboration Professional

    Putting senior managers in place to lead content and collaboration initiatives for their organizations is a growing imperative. Our ongoing work with Forrester clients indicates that the skills mix...

    • Downloads: 667
  • For Enterprise Architecture Professionals

    Report:SharePoint Partners Can Plug Taxonomy Gaps

    Microsoft Office SharePoint Server 2007 (MOSS 2007) has lousy metadata capabilities. If tagging content and managing taxonomies in MOSS 2007 are important to you— and they should be —...

    • Downloads: 571
  • For Enterprise Architecture Professionals

    Report:Coming Soon: The Need To Search Video In The Enterprise

    Video is not a fringe format anymore. Increasingly, information workers consume video in the workplace for training purposes, technical help, and real-time communication with colleagues and...

    • Downloads: 528
  • For Enterprise Architecture Professionals

    Report:Case Study: Deere & Company Library Integrates With The Business And Quantifies Its Impact

    Many corporate libraries face extinction because they are out of step with business needs and out of the loop with their potential customers. To overcome this challenge, Deere & Company's library...

    • Downloads: 346