Speaker Biography

Maggie Lang

Senior Director, Guest Marketing

Sessions Featuring This Speaker

Forrester's Forum For Marketing Leaders

04/14/2015

    Profile

     

    Maggie joined Kimpton 2.5 years ago with the vision to innovate CRM and Loyalty in the industry. Her responsibilities at Kimpton include Loyalty, CRM, Guest Marketing, Social Media and Restaurant Marketing. Maggie and her team most recently launched Kimpton Karma Rewards; a ground breaking and innovative loyalty experience. Prior to Kimpton, Maggie spent 6 years at United Airlines in a variety of roles spanning Brand Management, Partnership Marketing, Loyalty and Merchandising. At the airline, Maggie launched Travel Options for United and later was responsible for the rebranding as United merged with Continental. Maggie joined United from Walgreens. She got her degree in Economics in her native Sweden.