Manufacturing

The use of machines, tools and labor to make things for use or sale. Most commonly applied to industrial production, in which raw materials are transformed into finished goods on a large scale.

Latest Research

  • For CIO Professionals

    REPORT: The 2018 Outlook For US Industries And Their Tech Budgets

    Chemicals And Insurance Lead The Way; Government And Media And Entertainment Are Lagging

    December 13, 2017 Andrew Bartels

    As CIOs and their business partners develop their tech budget plans based on their business' strategy and requirements, it can be useful to look at what other firms are doing, especially firms in their own industry. So, in this report, we provide our forecasts by industry and high-level tech budget benchmarks for tech spending as a percentage of revenues by industry. We also address each industry's tech spending by category and the split between business technology (BT) and back-office technology spending.

  • For Application Development & Delivery Professionals

    REPORT: Refit Your Applications For Direct-To-Consumer Sales

    Direct Selling Is Here To Stay — But Requires A Fundamental Review Of Your Application Portfolio

    December 13, 2017 George Lawrie

    The rise of direct-to-consumer (D2C) selling models challenges traditional sources of competitive advantage for consumer-packaged goods (CPG) brands. Key elements of D2C sales — collapsing barriers to entry, increased influence of digital media on consumer purchases, and the fragmentation of taste and preference — jeopardize scale and brand loyalty advantages. This research shows application development and delivery (AD&D) pros in CPGs how to capitalize on the new opportunities of direct to consumer commerce.

  • For CIO Professionals

    REPORT: The Forrester Wave™: Product Lifecycle Management For Discrete Manufacturers, Q4 2017

    The Seven Providers That Matter Most And How They Stack Up

    November 29, 2017 Nate Fleming

    In our 20-criteria evaluation of product lifecycle management (PLM) solutions for discrete manufacturers, we identified the seven most significant ones — Aras, Autodesk, Dassault Systèmes, Oracle, PTC, SAP, and Siemens — and researched, analyzed, and scored them. This report shows how each provider measures up and helps CIOs and product development professionals make the right choice when selecting a PLM solution.

  • For CIO Professionals

    REPORT: Governments Spot The Potential For Industrial IoT

    Policymakers Around The World Look For Ways To Modernize Manufacturing, And IoT Is Part Of That

    November 21, 2017 Paul Miller

    The German Industrie 4.0 is recognized around the world. But other countries have similar programs to digitize manufacturing, improve skills, and harness the potential of the industrial internet of things (IoT). This report introduces a number of these programs and helps CIOs understand their implications for internal efforts to digitize manufacturing.

  • For Customer Experience Professionals

    REPORT: Drive Business Growth With Great Customer Experience, 2017

    The Upside Of Investing In CX For 17 Industries

    October 12, 2017 Maxie Schmidt-Subramanian, Dylan Czarnecki, Laura Garvin Tramm

    Many customer experience (CX) pros find it hard to show the connection between improving CX and making a business impact. That's why Forrester built models that demonstrate how CX improvements drive growth by increasing customer loyalty. This report shows the growth potential from improving CX for 17 of the industries we cover in Forrester's Customer Experience Index (CX Index™). CX pros can use this data to make the case for investing in customer experience.

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