Marc Cecere

Vice President, Principal Analyst serving CIOs

Marc serves CIOs. He is a leading expert in the design of IT organizations, focusing on their structures, processes, governance, and culture, and has helped redesign more than 200 IT shops. In addition, Marc tracks how services firms help transform IT organizations. The scope of Marc's research includes the design of IT organizations, governance and processes, IT planning, metrics, and M&A.

Previous Work Experience

Marc came to Forrester through the acquisition of Giga Information Group, where he was a manager and analyst with his groups focusing on IT management and IT services.

Marc has more than 20 years of IT management experience. Prior to joining Giga, he was director of IT at Sun Life of Canada, where he was responsible for the project office, executing a Y2K readiness plan and technology strategy. At Harvard Pilgrim Health Care (HPHC), Marc was director of MIS, responsible for the introduction of new information technologies, including groupware, object-oriented development, the Web, and videoconferencing. Before joining HPHC, he was at CSC Consulting, where he performed numerous re-engineering projects.

Education

Marc earned a B.S. in electrical engineering from the State University of New York at Stony Brook and an M.B.A. from Babson College, where he is an adjunct professor.

Marc Cecere's Research

  • For CIOs

    Report: The Forrester Wave™: Business Transformation Consultancies, Q3 2015

    In Forrester's 23-criteria evaluation of business transformation consultancies, we identified the 10 most significant service providers — Accenture, Capgemini, Cognizant, Deloitte, EY, IBM...

    • Downloads: 141
  • For CIOs

    Report: Brief: Budgets And Spending For The Insurance Industry

    CIOs in insurance must balance the need for operational excellence with newer demands associated with the business technology (BT) agenda, which focuses on technology, systems, and processes to ...

    • Downloads: 159
  • For CIOs

    Report: Defining The New Vendor Management Organization

    CIOs need to raise the game of vendor management. To date, they've been too focused on procurement, cost savings, and managing existing relationships. To support the need for greater innovation,...

    • Downloads: 239
  • For CIOs

    Report: Design The Tech Organization For The BT Agenda

    Organizational design decisions must consider a complex array of culture, structure, and process issues. The best of today's tech management organizations have been designed to balance operation...

    • Downloads: 230
  • For CIOs

    Report: CIOs: Master The Hiring Game

    Technology and social media have dramatically changed high-tech recruiting. The combination of a hot job market, mobile devices, company websites, job boards, and other factors has deluged emplo...

    • Downloads: 97
  • For CIOs

    Report: Five Steps To Transform An IT Organization

    Transforming an IT organization typically requires dramatic changes to processes, structure, governance, and culture. To determine how best to do this, Forrester reviewed the results of several ...

    • Downloads: 3871
  • For Infrastructure & Operations Professionals

    Report: IT Infrastructure And Operations: The Next Five Years

    Interest in cloud technology and cloud economics abounds. While the technology delivers immediate reductions in capital costs, Forrester believes that cloud computing's greatest benefits will co...

    • Downloads: 3476
  • For CIOs

    Report: Gross Mistakes In The Designs Of IT Organizations

    CIOs frequently change the structure of the IT organization to reduce costs, improve services, or increase responsiveness. Getting the organization design right is essential; the wrong design ca...

    • Downloads: 2959
  • For CIOs

    Report: What Are The Hot Roles In IT?

    Near-term demand for hot roles in IT will be driven by the need for local and cross-discipline knowledge, changes in technology, greater emphasis on managing risk and the enterprise, and a limit...

    • Downloads: 1976
  • For CIOs

    Report: Shaping The IT Organization For Today And Tomorrow

    Business expectations of IT continually change, driven by business context and needs and the embedding of technology in their strategy and operations. CIOs realize that with these changing busin...

    • Downloads: 2298
View all of Marc Cecere's Research

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