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Margo   Visitacion

Margo Visitacion

Vice President, Principal Analyst Serving Application Development & Delivery Professionals

Margo Visitacion is a vice president and principal analyst helping application development and delivery professionals address the challenges of scaling Agile planning and delivery practices to the enterprise level. Her research focuses on scaling Agile practices to the enterprise, Agile financial planning, strategic portfolio management as a means to deliver successful business outcomes, and program and product management. Margo also covers collaborative work management that enables knowledge workers to be more productive.

Previous Work Experience

Margo has over 30 years of experience in IT, developing and implementing QA, and in PMOs. Most recently, she was global industry market manager of the public sector/aerospace and defense markets for Primavera Systems, a leading provider of project portfolio management tools, where she was responsible for developing an integrated go-to-market strategy for Primavera's suite of products. She was a regular contributor to industry trade magazines such as Contract Manager and spoke at industry conferences such as PMI's program management and earned value conferences. Margo was also an assistant vice president at BHC (now FiServ) Securities, where she was responsible for creating project office and quality assurance organizations, which managed the IT portfolio and the implementation and testing of the company's client/server and Internet trading systems.

Prior to working for BHC, Margo was manager of quality assurance for ADP-BISG, where she was responsible for developing a new testing methodology for ADP's flagship front-office product, Power Partner, as well as other leading-edge brokerage front-end systems. She also led a testing team that was instrumental in the project rollout of almost 25,000 client desktops. Joining Giga Information Group in 1999 as a senior analyst in the project management and QA markets, prior to Forrester's acquisition of Giga, she rose to the role of research director.

Education

Margo attended Rutgers University in Camden, New Jersey.

Margo Visitacion

Vice President, Principal Analyst Serving Application Development & Delivery Professionals

Margo Visitacion is a vice president and principal analyst helping application development and delivery professionals address the challenges of scaling Agile planning and delivery practices to the enterprise level. Her research focuses on scaling Agile practices to the enterprise, Agile financial planning, strategic portfolio management as a means to deliver successful business outcomes, and program and product management. Margo also covers collaborative work management that enables knowledge workers to be more productive.

Previous Work Experience

Margo has over 30 years of experience in IT, developing and implementing QA, and in PMOs. Most recently, she was global industry market manager of the public sector/aerospace and defense markets for Primavera Systems, a leading provider of project portfolio management tools, where she was responsible for developing an integrated go-to-market strategy for Primavera's suite of products. She was a regular contributor to industry trade magazines such as Contract Manager and spoke at industry conferences such as PMI's program management and earned value conferences. Margo was also an assistant vice president at BHC (now FiServ) Securities, where she was responsible for creating project office and quality assurance organizations, which managed the IT portfolio and the implementation and testing of the company's client/server and Internet trading systems.

Prior to working for BHC, Margo was manager of quality assurance for ADP-BISG, where she was responsible for developing a new testing methodology for ADP's flagship front-office product, Power Partner, as well as other leading-edge brokerage front-end systems. She also led a testing team that was instrumental in the project rollout of almost 25,000 client desktops. Joining Giga Information Group in 1999 as a senior analyst in the project management and QA markets, prior to Forrester's acquisition of Giga, she rose to the role of research director.

Education

Margo attended Rutgers University in Camden, New Jersey.

Margo Visitacion's Research

Most RecentMost Popular
  • For Application Development & Delivery Professionals

    REPORT: The Agile Enterprise Emphasizes Practice Over Process

    Vision: The Agile Software Leadership Playbook

    July 2, 2020 Jeffrey S. Hammond, Margo Visitacion

    Organizations are scrambling to deliver outstanding digital customer experiences that fuel business growth. Agile delivery practices are now mainstream, but to drive true business differentiation, companies must extend Agile approaches into strategic portfolio decision making. Doing this successfully requires application development and delivery (AD&D) leaders to transform how they work with executive leadership to scale Agile practices to the strategic level.

  • For Application Development & Delivery Professionals

    REPORT: Now Tech: Collaborative Work Management Tools, Q2 2020

    Forrester's Overview Of 25 Collaborative Work Management Providers

    May 7, 2020Margo Visitacion

    Application development and delivery (AD&D) professionals use collaborative work management (CWM) to empower employees to deliver successful outcomes, increase agility while maintaining auditability, and collaborate on a wide range of digital content. But to realize these benefits, they first have to select from a diverse set of vendors that vary by size, functionality, geography, and vertical market focus. AD&D pros should use this report to understand the value they can expect from a CWM provider and to select one based on size and functionality.

  • For Application Development & Delivery Professionals

    REPORT: COVID-19 Remote Work Just Broke Your Processes: Here's What To Do About It

    Processes That Were Just Inefficient Last Month Don't Work At All Today

    April 23, 2020 Rob Koplowitz, John R. Rymer, Margo Visitacion

    Automating business processes to win, serve, and retain customers has been an imperative for years. With COVID-19 sending workers home to work en masse, the goal for many has become restoring manual processes that have either failed completely or been crippled. Read this report to learn how to mitigate the current business disruptions and set a foundation for faster, more agile process automation going forward.

  • For Application Development & Delivery Professionals

    REPORT: The State Of The Agile Enterprise

    Landscape: The Agile Software Leadership Playbook

    February 18, 2020Margo Visitacion, Jeffrey S. Hammond

    To respond to the challenges of digital transformation, Agile software leaders and application development and delivery (AD&D) professionals must address both business issues and the needs of their product teams. This report examines the challenges and responses necessary for AD&D leaders to expand their Agile practices beyond software delivery and become better strategic partners with executive leadership.

  • For Application Development & Delivery Professionals

    REPORT: Assess Your Agile Software Leadership Portfolio Management Maturity

    Assessment: The Agile Software Leadership Playbook

    December 19, 2019Margo Visitacion

    Strategic portfolio management (SPM) practices enable organizations to select and execute on the investments necessary to embrace Agile software leadership and a customer-obsessed operating model. This report and assessment tool allow application development and delivery (AD&D) professionals to look at their company's maturity in adopting the portfolio management practices that will advance their journey toward customer obsession. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

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