Margo Visitacion

Vice President, Principal Analyst serving Enterprise Architecture PROFESSIONALS

Margo is a vice president and principal analyst serving Enterprise Architecture Professionals. She is a leading expert in software delivery, focusing on the areas of project management, project portfolio management, and project management organizations (PMOs), covering both Agile and traditional methodologies. In addition to her work as a Forrester analyst, she speaks frequently at industry events such as Institute For International Research (IIR) Project World and Project Management Institute (PMI) World Congress. Margo has been on the selection panel for PMI's PMO of the Year since 2010.

Previous Work Experience

Margo has over 25 years of experience in IT, developing and implementing QA, and in PMOs. Most recently, she was global industry market manager of the public-sector/aerospace and defense markets for Primavera Systems, a leading provider of project portfolio management tools, where she was responsible for developing an integrated go-to-market strategy for Primavera's suite of products. She was a regular contributor to industry trade magazines such as Contract Manager and spoke at industry conferences such as PMI's program management and earned value conferences. Margo was also an assistant vice president at BHC (now FiServ) Securities, where she was responsible for creating project office and quality assurance organizations, which managed the IT portfolio and the implementation and testing of the company's client/server and Internet trading systems.

Prior to working for BHC, Margo was manager of quality assurance for ADP-BISG, where she was responsible for developing a new testing methodology for ADP's flagship front-office product, Power Partner, as well as other leading-edge brokerage front-end systems. She also led a testing team that was instrumental in the project rollout of almost 25,000 client desktops. Joining Giga Information Group in 1999 as a senior analyst in the project management and QA markets, prior to Forrester's acquisition of Giga, she rose to the role of research director.


Margo attended Rutgers University in Camden, N.J.

Margo Visitacion's Research

  • For Enterprise Architecture Professionals

    Report: Link Strategic Portfolios To BT Road Maps To Win, Serve, And Retain Customers

    To deliver on strategies that enhance customer experience, organizations must improve their ability to deliver on their strategic portfolios. By using them as a road map for prioritizing and seq...

  • For Enterprise Architecture Professionals

    Report: Use The Customer-Obsessed Operating Model To Drive Strategic Portfolio Optimization

    Mushrooming demand for new products and services in today's fast-paced business environment challenges portfolio management. Funding strategically aligned initiatives and directing valuable reso...

  • For Enterprise Architecture Professionals

    Report: Use Objectives And Key Results To Build A Better Strategic Portfolio

    Customer-focused organizations continue to struggle with measuring the impact of programs. Traditional key performance indicators (KPIs) bring limited visibility to portfolio optimization becaus...

  • For Enterprise Architecture Professionals

    Report: Portfolio Ecosystem: The Central Nervous System For Delivering Business Strategy

    CRM solutions act as the customer system of record and enterprise resource planning (ERP) solutions act as the financial system of record, giving companies insight into their customers and finan...

  • For Enterprise Architecture Professionals

    Report: Assess Your Readiness For Strategic Portfolio Management

    Strategic portfolio management (SPM) practices enable an organization to select and execute on investments necessary to embrace a customer-obsessed operating model. This report and assessment to...

  • For Application Development & Delivery Professionals

    Report: The Forrester Wave™: Project Portfolio Management, Q4 2009

    Forrester evaluated 14 project portfolio management (PPM) vendors using 80-plus criteria and found that CA, HP, Planview, Oracle, and SAP led the pack because of versatile offerings combined wit...

  • For Application Development & Delivery Professionals

    Report: The Forrester Wave™: Project/Program Portfolio Management, Q4 2012

    Demand for business agility fuels adoption of Agile development techniques that can deliver differentiating business technology (BT) solutions within accelerated time frames. Agile development d...

  • For Application Development & Delivery Professionals

    Report: The Testing Tools Landscape: 2010

    Gone are the days when application development and delivery teams could cavalierly ask the business to pick two: cost, time, or quality. The business wants and needs all three. Delivery teams ha...

  • For Enterprise Architecture Professionals

    Report: The Agile Planning Ecosystem Takes Center Stage

    Customer obsession demands agility in both strategic planning and execution. Delivering on those strategies in fast-paced business environments requires systematic thinking that affects funding ...

  • For Enterprise Architecture Professionals

    Report: Strategic Portfolio Management Is Agile

    Agility is now a prerequisite for successful firms and enterprise architecture (EA) professionals delivering on digital strategies. Fast-paced, continuous delivery renders traditional budgeting ...

View all of Margo Visitacion's Research

Clients who work with Margo Visitacion also work with: