Margo   Visitacion

Margo Visitacion

Vice President, Principal Analyst Serving Enterprise Architecture Professionals

Margo is a vice president and principal analyst helping enterprise architecture professionals shift their focus from technology standardization and cost reduction to customer-driven technology capabilities. Her research focus is on scaling Agile to the enterprise; strategic portfolio management as a means to propel business strategy; and program management offices and techniques to enable fast, connected businesses. Margo also covers collaborative work management.

Margo speaks frequently at industry events such as Institute For International Research (IIR) Project World and Project Management Institute (PMI) World Congress. Margo has been on the selection panel for PMI's PMO of the Year since 2010.

Previous Work Experience

Margo has over 25 years of experience in IT, developing and implementing QA, and in PMOs. Most recently, she was global industry market manager of the public-sector/aerospace and defense markets for Primavera Systems, a leading provider of project portfolio management tools, where she was responsible for developing an integrated go-to-market strategy for Primavera's suite of products. She was a regular contributor to industry trade magazines such as Contract Manager and spoke at industry conferences such as PMI's program management and earned value conferences. Margo was also an assistant vice president at BHC (now FiServ) Securities, where she was responsible for creating project office and quality assurance organizations, which managed the IT portfolio and the implementation and testing of the company's client/server and Internet trading systems.

Prior to working for BHC, Margo was manager of quality assurance for ADP-BISG, where she was responsible for developing a new testing methodology for ADP's flagship front-office product, Power Partner, as well as other leading-edge brokerage front-end systems. She also led a testing team that was instrumental in the project rollout of almost 25,000 client desktops. Joining Giga Information Group in 1999 as a senior analyst in the project management and QA markets, prior to Forrester's acquisition of Giga, she rose to the role of research director.

Education

Margo attended Rutgers University in Camden, N.J.

Margo Visitacion

Vice President, Principal Analyst Serving Enterprise Architecture Professionals

Margo is a vice president and principal analyst helping enterprise architecture professionals shift their focus from technology standardization and cost reduction to customer-driven technology capabilities. Her research focus is on scaling Agile to the enterprise; strategic portfolio management as a means to propel business strategy; and program management offices and techniques to enable fast, connected businesses. Margo also covers collaborative work management.

Margo speaks frequently at industry events such as Institute For International Research (IIR) Project World and Project Management Institute (PMI) World Congress. Margo has been on the selection panel for PMI's PMO of the Year since 2010.

Previous Work Experience

Margo has over 25 years of experience in IT, developing and implementing QA, and in PMOs. Most recently, she was global industry market manager of the public-sector/aerospace and defense markets for Primavera Systems, a leading provider of project portfolio management tools, where she was responsible for developing an integrated go-to-market strategy for Primavera's suite of products. She was a regular contributor to industry trade magazines such as Contract Manager and spoke at industry conferences such as PMI's program management and earned value conferences. Margo was also an assistant vice president at BHC (now FiServ) Securities, where she was responsible for creating project office and quality assurance organizations, which managed the IT portfolio and the implementation and testing of the company's client/server and Internet trading systems.

Prior to working for BHC, Margo was manager of quality assurance for ADP-BISG, where she was responsible for developing a new testing methodology for ADP's flagship front-office product, Power Partner, as well as other leading-edge brokerage front-end systems. She also led a testing team that was instrumental in the project rollout of almost 25,000 client desktops. Joining Giga Information Group in 1999 as a senior analyst in the project management and QA markets, prior to Forrester's acquisition of Giga, she rose to the role of research director.

Education

Margo attended Rutgers University in Camden, N.J.

Margo Visitacion's Research

Most RecentMost Popular
  • For Application Development & Delivery Professionals

    REPORT: Predictions 2019: Software

    Software Innovation Builds Upon Cloud, Collaboration, AI, And More

    November 8, 2018 Christopher Condo, Randy Heffner, Duncan Jones, Rob Koplowitz, Diego Lo Giudice, John R. Rymer, Margo Visitacion

    Making predictions is hazardous, particularly about the future. Nevertheless, our intrepid software analyst team offers a handful of predictions about important changes in development tools and processes, software pricing policies, and more. Application development and delivery (AD&D) pros should read this report to prepare for inflection points coming in 2019.

  • For Application Development & Delivery Professionals

    REPORT: The Forrester Wave™: Collaborative Work Management Tools For The Enterprise, Q4 2018

    The 10 Providers That Matter Most And How They Stack Up

    October 24, 2018Margo Visitacion

    In our 34-criteria evaluation of collaborative work management (CWM) tools providers, we identified the 10 most significant ones — Airtable, Asana, Clarizen, Microsoft, monday.com, Planview, ServiceNow, Smartsheet, Workfront, and Wrike — and researched, analyzed, and scored them. This report shows how each provider measures up and helps application development and delivery professionals make the right choice.

  • For Enterprise Architecture Professionals

    REPORT: Embrace Decentralized Decision Making, But Keep Planning Holistic

    Processes: The Strategic Portfolio Management Playbook

    October 23, 2018Margo Visitacion

    For a few years now, enterprise decision makers have most often listed improving customer experience (CX), growing revenue, or reducing costs as their top priority. Changing customer demands mean that firms must plan continuously; they also need robust portfolio management practices in order to differentiate themselves from the competition without breaking the budget. This report examines the practices that project management office (PMO) and enterprise architecture (EA) professionals must adopt to support their business peers. This is an update to a previously published report. Forrester reviews and revises it periodically for continued relevance and accuracy.

  • For Enterprise Architecture Professionals

    REPORT: Portfolio Ecosystem: The Central Nervous System For Delivering Business Strategy

    Tools And Technology: The Strategic Portfolio Management Playbook

    October 10, 2018Margo Visitacion

    CRM and enterprise resource planning (ERP) software are familiar systems of record for enterprises' customer and financial transactions, respectively. However, there's no equivalent system that informs firms about their ability to act on strategic plans. It's time for strategic portfolio management (SPM) to become that system of record. To help enterprise architecture (EA) professionals gain insight into corporate planning and performance, this report examines the required technologies and the vendors able to create an ecosystem. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

  • For Enterprise Architecture Professionals

    REPORT: Assess Your Strategic Portfolio Management Maturity

    Assessment: The Strategic Portfolio Management Playbook

    August 16, 2018Margo Visitacion

    Strategic portfolio management (SPM) practices enable an organization to select and execute on the investments necessary to embrace a customer-obsessed operating model. This report and assessment tool allow enterprise architects to look at their company's maturity in adopting the portfolio management practices that will further their journey toward customer obsession. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

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