Matthew   Guarini

Matthew Guarini

VP, Research Director Serving CIO Professionals

Matthew leads Forrester's research team serving chief information officers. His team focuses on helping CIOs deliver effective technology strategies that win, serve, and retain customers. His team produces cutting-edge, insightful research focused on the issues most pressing for today's CIOs, including growth, leadership, change management, future operational and organizational models, and new technologies and business models. His team leverages its considerable expertise to provide advisory and consulting services to clients.

Previous Work Experience

For more than 25 years, Matthew has worked with leading companies to develop and implement growth strategies. For the past 10 years, Matthew has focused on the use of technology to deliver real value to customers. His experience spans core areas such as application development, infrastructure, business relationship management, and enterprise architecture. He has worked to identify and implement new innovative technologies and business models that leverage emerging concepts in cybersecurity, mobile, internet of things (IoT), artificial intelligence (AI), and analytics. In addition, Matthew has hands-on experience leading transformational change at the enterprise level for corporate, strategic, and technology initiatives, providing him with the ability to turn ideas into successful actions.

Education

Matthew has a B.S. in nuclear engineering from the University of Virginia. He also has an MBA from George Mason University.

Matthew Guarini

VP, Research Director Serving CIO Professionals

Matthew leads Forrester's research team serving chief information officers. His team focuses on helping CIOs deliver effective technology strategies that win, serve, and retain customers. His team produces cutting-edge, insightful research focused on the issues most pressing for today's CIOs, including growth, leadership, change management, future operational and organizational models, and new technologies and business models. His team leverages its considerable expertise to provide advisory and consulting services to clients.

Previous Work Experience

For more than 25 years, Matthew has worked with leading companies to develop and implement growth strategies. For the past 10 years, Matthew has focused on the use of technology to deliver real value to customers. His experience spans core areas such as application development, infrastructure, business relationship management, and enterprise architecture. He has worked to identify and implement new innovative technologies and business models that leverage emerging concepts in cybersecurity, mobile, internet of things (IoT), artificial intelligence (AI), and analytics. In addition, Matthew has hands-on experience leading transformational change at the enterprise level for corporate, strategic, and technology initiatives, providing him with the ability to turn ideas into successful actions.

Education

Matthew has a B.S. in nuclear engineering from the University of Virginia. He also has an MBA from George Mason University.

Matthew Guarini's Research

Most RecentMost Popular
  • For CIO Professionals

    REPORT: The Five Phases To Transform IT In The Digital Age

    Customer Focus, Speed, And Agility Change The Game Of Redesigning IT

    March 27, 2018Matthew Guarini

    The age of the customer, combined with digital, cloud, agile, and new technology, is rapidly changing the structure, processes, and culture of IT organizations. But the steps to get to these new models are as important as their end states. Through interviews with end users and transformation consultancies, we've found that there are five phases to a transformation. Within each phase are traditional activities that still work plus new ones specific to a digital transformation. This report describes these phases and how they're different today from several years ago.

  • For CIO Professionals

    REPORT: CIOs: Use CX Principles To Improve Your IT Brand

    Improved EX Will Give IT The Business Support It Needs To Excel

    March 9, 2018Matthew Guarini, Nate Meneer

    IT teams are always looking for ways to improve. Traditional efforts like service management and process design can help improve the way IT delivers services, but these initiatives alone are not guaranteed to target the pain points of IT stakeholders. CIOs must champion an outside-in approach by adapting the strategies of customer experience (CX) to engage and empathize with IT's internal customers: employees. Read this report to learn how CIOs can successfully implement CX principles within their IT organizations.

  • For CIO Professionals

    REPORT: Top Research For CIOs: Q1 2018

    Tap New Tech And Talent To Innovate Fast

    February 28, 2018Matthew Guarini

    Today's CIOs face the opportunity of a lifetime — to take the reins of technology-driven innovation for their organizations and make chief digital officers (CDOs) obsolete. This report highlights insights from recent research, curated specifically for CIOs, to help you capitalize on these strategic and operational opportunities. The focus in Q1 2018: emerging technologies, talent, and delivery models designed to drive innovation.

  • For CIO Professionals

    REPORT: Use Technology To Drive Business Value

    The Executive Overview For The IT Transformation Playbook

    February 1, 2018Matthew Guarini, Christopher Mines, Glenn O'Donnell

    CIOs and CTOs have a mandate to improve the technology foundations and innovations required to win, serve, and retain customers — what Forrester calls business technology (BT). For most, it will require IT transformation and embarking on a journey to transform the underlying governance, people, and processes required to deliver that transformation. This report provides an overview of Forrester's framework for how to complete this journey successfully: the IT transformation playbook. This IT transformation playbook helps you win in an unforgiving market.

  • For CIO Professionals

    REPORT: Gig Workers Fill A Gap In Your Tech Talent Strategy

    An Efficient Broker Will Accelerate Gig Into The Mainstream

    January 2, 2018Marc Cecere, Matthew Guarini

    The gig economy allows individuals to contribute to a business on a part-time ("gig") basis. With CIOs fighting an escalating war for talent that is exacerbated by the age of the customer, the gig economy has the potential to be a valuable tool in their arsenal. This report helps CIOs understand how this market may evolve and how they can use it to their advantage.

View all of Matthew Guarini's Research

Clients Who Work With Matthew Guarini Also Work With:

View all related analysts