Matthew Guarini

VP, Research Director Serving CIO Professionals

Matthew leads Forrester's research team serving chief information officers. His team focuses on helping CIOs deliver effective technology strategies that win, serve, and retain customers. His team produces cutting-edge, insightful research focused on the issues most pressing for today's CIOs, including growth, leadership, change management, future operational and organizational models, and new technologies and business models. His team leverages its considerable expertise to provide advisory and consulting services to clients.

Previous Work Experience

For more than 25 years, Matthew has worked with leading companies to develop and implement growth strategies. For the past 10 years, Matthew has focused on the use of technology to deliver real value to customers. His experience spans core areas such as application development, infrastructure, business relationship management, and enterprise architecture. He has worked to identify and implement new innovative technologies and business models that leverage emerging concepts in cybersecurity, mobile, internet of things (IoT), artificial intelligence (AI), and analytics. In addition, Matthew has hands-on experience leading transformational change at the enterprise level for corporate, strategic, and technology initiatives, providing him with the ability to turn ideas into successful actions.

Education

Matthew has a BS in nuclear engineering from the University of Virginia. He also has an MBA from George Mason University.

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Matthew Guarini

VP, Research Director Serving CIO Professionals

Read Read Matthew's blog posts

Previous Work Experience

Education

Matthew has a BS in nuclear engineering from the University of Virginia. He also has an MBA from George Mason University.

Matthew Guarini's Research

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For CIO Professionals

REPORT: Top Research For CIOs: Security

Realize The Value That Excellent Security Delivers

March 15, 2019Matthew Guarini

Security no longer lives exclusively in the IT department. Now, thanks to ever-escalating attacks, boards and C-suites have become all too familiar with the risks of breaches, and they demand frequent updates of the firm's security posture. And more progressive companies are realizing that security can be an asset. This report gives CIOs insight into the trends, key issues, and opportunities to improve how security is managed regardless of whether you own the security function.
For CIO Professionals

REPORT: Top Research For CIOs: Customer Experience

Help Your Firm Realize The Value Of Superior CX

December 11, 2018Matthew Guarini

In the age of the customer, the ability to deliver a quality experience to your customers is a key differentiator. Position yourself to be the company that customers love, trust, and come back to, and you will reap the benefits. CIOs are well positioned to partner with other business leaders to drive customer experience (CX) and cultivate customer obsession in the technology function. Read this report to better understand CX and start delivering a strategy that helps your firm win in the age of the customer.
For CIO Professionals

REPORT: Predictions 2019: CIO

A Year Of Rebuilding Foundations And Measured Innovation

November 5, 2018Matthew Guarini, Pascal Matzke

Technology is a key differentiator for how companies deliver superior customer and employee experiences. CIOs that can take advantage of this opportunity will strengthen their position in the C-suite, not just as the technology leader, but as a business leader. However, delivering on this opportunity is another matter, as it requires the right foundation and a measured approach to emerging technology and innovation. CIOs should read this report for insight into what Forrester believes will be necessary to be the business leader your firm needs in 2019.
For CIO Professionals

REPORT: Top Research For CIOs: The Platform Economy

Every Business Can Have A Platform, But Not All Platforms Will Be Successful

September 27, 2018Matthew Guarini, Ted Schadler

Platforms will reshape every industry, delivering improved customer experiences and reshaping corporate value chains. Forrester has been researching the platform economy over the past few years, and this report highlights our best insights to help you understand and implement the key elements of a successful platform business. Understanding the business implications as well as providing the right technology are critical for CIOs as their companies look to win in the platform game. Read this report to learn how CIOs can plot a successful course forward.
For CIO Professionals

REPORT: Top Research For CIOs: Q2 2018

Effectively Navigate The World Of Artificial Intelligence

June 6, 2018Matthew Guarini

Artificial intelligence (AI) has quickly transitioned from exclusive and cutting edge to a strategic differentiator for enterprises. Getting the most out of AI means looking beyond technology, getting to the heart of business transformation, and navigating a new and complex market ecosystem. This report highlights insights from Forrester's recent AI research curated specifically for CIOs to help as you navigate the AI waters.

For CIO Professionals

REPORT: Predictions 2018: CIOs Make The Chief Digital Officer Obsolete

November 6, 2017 Pascal Matzke, Matthew Guarini

Digital transformation will dominate business strategy in 2018, and CEOs will look to their CIOs to act as strategic partners in that transformation. While technology is at the core of the shift to digital, CIOs will have to develop the right culture and talent mix to turn their tech management organizations into the digital transformation office. This document outlines Forrester's key predictions for CIOs in 2018.
For CIO Professionals

REPORT: The Five Phases To Transform IT In The Digital Age

Customer Focus, Speed, And Agility Change The Game Of Redesigning IT

March 27, 2018Matthew Guarini, Marc Cecere

The age of the customer, combined with digital, cloud, agile, and new technology, is rapidly changing the structure, processes, and culture of IT organizations. But the steps to get to these new models are as important as their end states. Through interviews with end users and transformation consultancies, we've found that there are five phases to a transformation. Within each phase are traditional activities that still work plus new ones specific to a digital transformation. This report describes these phases and how they're different today from several years ago.
For CIO Professionals

REPORT: Speed And Innovation Drive CIO Success

Bimodal Dinosaurs Won't Be Able To Lead Their Companies To Success

April 24, 2017Tim Sheedy, Matthew Guarini

CIOs and tech teams play critical roles in enabling organizations to use technology and deliver on customer promises. One of the most important success factors is the ability to drive innovation and move your team at the pace that customers and the business demand. To deliver the speed and innovation their business requires, some CIOs have embraced bimodal IT, but this is an outdated approach that won't deliver. This report shows CIOs what changes to make to deliver business technology, improve the customer experience, and help the business succeed.
For CIO Professionals

REPORT: Artificial Intelligence: A CIO's Guide To AI's Promises And Perils

Understand The Practical And Pragmatic Actions To Take Now For Long-Term Success

January 9, 2017 Martha Bennett, Matthew Guarini

Artificial intelligence (AI) has been around for decades as a computer-science discipline. More recently, it's become part of our daily lives in the form of voice-powered digital assistants, recommendation engines, image tagging services, and so forth. We've also seen a crescendo of vendor marketing around "intelligent systems" and how you'll be left behind if you don't buy now. Read this report to find out where AI is today, and see what steps CIOs should be taking to make sure that their organization leverages AI to best effect while minimizing the downsides.
For CIO Professionals

REPORT: Predictions 2019: CIO

A Year Of Rebuilding Foundations And Measured Innovation

November 5, 2018Matthew Guarini, Pascal Matzke

Technology is a key differentiator for how companies deliver superior customer and employee experiences. CIOs that can take advantage of this opportunity will strengthen their position in the C-suite, not just as the technology leader, but as a business leader. However, delivering on this opportunity is another matter, as it requires the right foundation and a measured approach to emerging technology and innovation. CIOs should read this report for insight into what Forrester believes will be necessary to be the business leader your firm needs in 2019.