Meng   Liu

Meng Liu

Analyst Serving eBusiness & Channel Strategy Professionals

Meng is an analyst serving digital business strategy professionals. He focuses on emerging fintech like blockchain and digital banking transformation. His research and previous work experience covers both Asia Pacific and global financial services markets, including banking, payments, trade finance, and blockchain.

Previous Work Experience

Prior to joining Forrester, Meng worked in the financial industry in the US and China, both in traditional banking and fintech. He worked for the international division of ICBC (the largest bank in the world) as well as Ripple, the leading blockchain fintech startup, in San Francisco. Meng can speak three languages fluently — English, Chinese and Japanese — and has a keen understanding of how different national contexts influence organizations and businesses.

Education

Meng earned an MBA from the University of Rochester in the US and a B.A. from China Foreign Affairs University. He also took part in a year-long student exchange program in Japan, sponsored by his college.

Meng Liu

Analyst Serving eBusiness & Channel Strategy Professionals

Meng is an analyst serving digital business strategy professionals. He focuses on emerging fintech like blockchain and digital banking transformation. His research and previous work experience covers both Asia Pacific and global financial services markets, including banking, payments, trade finance, and blockchain.

Previous Work Experience

Prior to joining Forrester, Meng worked in the financial industry in the US and China, both in traditional banking and fintech. He worked for the international division of ICBC (the largest bank in the world) as well as Ripple, the leading blockchain fintech startup, in San Francisco. Meng can speak three languages fluently — English, Chinese and Japanese — and has a keen understanding of how different national contexts influence organizations and businesses.

Education

Meng earned an MBA from the University of Rochester in the US and a B.A. from China Foreign Affairs University. He also took part in a year-long student exchange program in Japan, sponsored by his college.

Meng Liu's Research

Most RecentMost Popular
  • For eBusiness & Channel Strategy Professionals

    REPORT: Define Your Payment Strategy For B2B eCommerce In China

    Banks Still Dominate The B2B Payment Space

    April 26, 2019Meng Liu

    As the world's largest eCommerce market, China appeals to global B2C and B2B brands alike. But China's B2B eCommerce market is not as mature as the consumer space. Multinationals that want to develop their B2B online commerce business will need to clearly define their strategy, including what payment solutions to use. This report helps digital business strategy professionals understand how payments — a key element of the B2B value chain — work in B2B eCommerce in China.

  • For eBusiness & Channel Strategy Professionals

    REPORT: Case Study: How Ping An Insurance Embraced Digital To Rewrite Its Business

    January 17, 2019 Danny Mu, Meng Liu

    Ping An Insurance, one of the world's largest insurers in terms of market capitalization, used emerging technologies to transform itself from a traditional insurer into a digital innovator. It now provides healthcare, automotive, real estate, and smart city services to more than half a billion internet customers. This report details how digital business pros can leverage Ping An's experience to achieve superior customer experience (CX) and operational efficiencies, innovate their business models, and build new ecosystems.

  • For eBusiness & Channel Strategy Professionals

    REPORT: Mini-Programs Serve Customers In Their Financial Mobile Moments

    Financial Institutions In China Need To Seize The Opportunity To Engage Empowered Customers With Mini-Programs

    January 10, 2019Meng Liu

    Chinese consumers spend the majority of their time on the digital platforms of Baidu, Alibaba, and Tencent (BAT) rather than on individual firms' mobile apps or websites. Mini-programs offer a glimpse into the future of digital experiences on these platforms. But because the functionality of mini-programs is constantly evolving, banks and insurers must proactively define their own mini-programs or risk losing their clients to competitors. This report shows digital business leaders when, where, and how to leverage mini-programs to better serve empowered Chinese customers.

  • For eBusiness & Channel Strategy Professionals

    REPORT: The BATJ Firms Are Driving Digital Financial Services For All

    Baidu, Alibaba, Tencent, And JD.com Are Innovating Financial Ecosystems In China And Around The Globe

    January 3, 2019Meng Liu

    The financial technology (fintech) arms of Baidu, Alibaba, Tencent, and JD.com (BATJ) — four of the world's 10 largest fintech entities in 2018 — are now targeting financial services markets outside of China. However, their global expansion strategies will be very different from the strategies that made them successful in China as these subsidiaries become true fintech vendors. Digital strategy pros can use this report to understand how the BATJ companies are evolving their global expansion strategies and how they can benefit from partnering with these firms.

  • For eBusiness & Channel Strategy Professionals

    REPORT: Blockchain Is Years From Curing Cross-Border Payment Pains

    Distributed Ledger Technology Has Potential But Faces Significant Obstacles

    December 14, 2018Meng Liu

    Although the winter of cryptocurrency has arrived in China, the underlying technologies — blockchain or distributed ledger technology (DLT) — remain one of the hottest tech topics in financial services. This is especially true for cross-border payments. This report helps digital strategy professionals understand the promise that DLTs hold for cross-border payments as well as the important challenges that need to be tackled before DLTs attain mainstream adoption.

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