Merritt   Maxim

Merritt Maxim

Principal Analyst Serving Security & Risk Professionals

Merritt contributes to Forrester's offerings for Security & Risk Professionals. Merritt covers identity management and access management, including user provisioning, access governance, customer identity and access management (CIAM), identity-as-a-service (IDaaS), single sign-on (SSO), user directory infrastructure, and internet-of-things (IoT) security. His research builds on his 20 years of experience helping security leaders at global enterprises derive optimal business value from their identity and access management initiatives for employees, partners, and customers.

Merritt has spoken at industry events such as the RSA Conference and Cloud Identity Summit on identity-related topics. He also coauthored the book Wireless Security.

Previous Work Experience

Prior to joining Forrester, Merritt managed product marketing for identity management and access governance at CA Technologies, where he was involved in global go-to-market strategies, product positioning and strategy, competitive analysis, and sales enablement. Previously, Merritt held product management and product marketing roles at Security Dynamics, RSA Security, Netegrity, Nuance, and OpenPages.

Education

Merritt holds a B.A. (cum laude, with high honors) in history from Colgate University and an M.B.A. degree from the MIT Sloan School of Management.

Merritt Maxim

Principal Analyst Serving Security & Risk Professionals

Merritt contributes to Forrester's offerings for Security & Risk Professionals. Merritt covers identity management and access management, including user provisioning, access governance, customer identity and access management (CIAM), identity-as-a-service (IDaaS), single sign-on (SSO), user directory infrastructure, and internet-of-things (IoT) security. His research builds on his 20 years of experience helping security leaders at global enterprises derive optimal business value from their identity and access management initiatives for employees, partners, and customers.

Merritt has spoken at industry events such as the RSA Conference and Cloud Identity Summit on identity-related topics. He also coauthored the book Wireless Security.

Previous Work Experience

Prior to joining Forrester, Merritt managed product marketing for identity management and access governance at CA Technologies, where he was involved in global go-to-market strategies, product positioning and strategy, competitive analysis, and sales enablement. Previously, Merritt held product management and product marketing roles at Security Dynamics, RSA Security, Netegrity, Nuance, and OpenPages.

Education

Merritt holds a B.A. (cum laude, with high honors) in history from Colgate University and an M.B.A. degree from the MIT Sloan School of Management.

Merritt Maxim's Research

Most RecentMost Popular
  • For Security & Risk Professionals

    REPORT: Securing The Internet Of Sports

    The Time Is Now To Address Sports-Related Cyberattacks

    July 10, 2018Merritt Maxim

    Connected technologies are transforming sports, from the individual consumer to professional athletes. Massive data collection and analysis allows individuals, teams, and leagues to monitor performance in real time and optimize coaching and athletic performance. While business leaders are excited about the possibilities, connected tech introduces a range of new security and risk (S&R) threats. This report outlines the current state of the industry to help S&R pros understand how to minimize the risk of data loss, physical damage, and forfeiture of competitive advantage.

  • For Security & Risk Professionals

    REPORT: Top Consumer Authentication Pitfalls To Avoid

    Continuous Improvement: The Identity And Access Management Playbook

    July 6, 2018Merritt Maxim, Andras Cser

    Digital businesses must manage, govern, and secure customers' access to systems without hurting the customer experience. As firms increase the digital channels for customer interaction, they also increase the number of potentially confusing consumer authentication experiences. As a result, they're hemorrhaging customers and suffering increased support costs related to password and authentication. This report outlines 10 barriers to authentication success — and how S&R pros can improve online security without sacrificing experience.

  • For Security & Risk Professionals

    REPORT: Forrester's Risk-Centric Identity And Access Management Process Framework

    Processes: The Identity And Access Management Playbook

    June 15, 2018Merritt Maxim, Andras Cser

    Identity and access management (IAM) processes get complex and convoluted, which makes it challenging to protect against new or emerging threats and creates a range of consequences for customers and employees. This report describes how security and risk professionals (S&R pros) can apply risk concepts across the entire IAM process portfolio and use behavior-based trending methods to reduce security exposure, ease the burden of IAM policy management, and improve the user experience. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

  • For Security & Risk Professionals

    REPORT: The State Of Facial Recognition For Authentication And Verification

    Facial Recognition Expedites Critical Identity Processes For Consumers And Employees

    June 11, 2018 Andras Cser, Alexander Spiliotes, Merritt Maxim

    Facial recognition (FR) expedites mobile logins, reduces password-related help desk calls, and makes authentication more secure. Antifraud and compliance pros should consider FR for the unique capabilities it brings to authentication, identity verification, and fraud management. Security and risk (S&R) and marketing pros should assess it for boosting their security and customer experience (CX) efforts. This report evaluates the state of FR for authentication and verification and explains what current trends mean for your enterprise.

  • For Security & Risk Professionals

    REPORT: Best Practices: Behavioral Biometrics

    Behavioral Biometrics Has Assumed A Greater Role Since The Equifax Breach

    May 25, 2018 Andras Cser, Merritt Maxim

    Preventing identity theft and account takeover is no small feat. Many solutions that address these concerns impede the user experience, create unnecessary friction, and increase help desk support calls. Behavioral biometrics (BB) solutions boost security and risk (S&R) pros' web and mobile app protection by monitoring user navigation, mouse and screen gestures, typing patterns, risk-scoring enrollment and authentication activity, and flagging anything suspicious. BB protection requires minimal user intervention, helping S&R pros reduce risk without raising end user friction.

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