Michael Facemire

VP, Principal Analyst Serving Application Development & Delivery Professionals

Michael serves Application Development & Delivery Professionals. He is a leading expert on mobile software development, software development processes, and next-generation software architectures.

Previous Work Experience

Michael has more than 15 years of experience in the software development industry. He joined Forrester from IBM, where he delivered industry-leading applications in mobile, social software, content management, portal, and workflow. While there, he authored or co-authored 23 patents in the areas of mobile software, collaborative systems, content management, and media services that have been issued or pending.

Education

Michael holds a bachelor's degree in computer engineering from Case Western Reserve University.

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Michael Facemire

VP, Principal Analyst Serving Application Development & Delivery Professionals

Michael serves Application Development & Delivery Professionals. He is a leading expert on mobile software development, software development processes, and next-generation software architectures.

Previous Work Experience

Education

Michael holds a bachelor's degree in computer engineering from Case Western Reserve University.

Research Coverage

Michael Facemire's Research

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For eBusiness & Channel Strategy Professionals

REPORT: FAQ: Should We Incorporate Voice Into Our Digital Experiences Portfolio?

Make Smart Choices Rather Than Following The Crowd

April 18, 2019 Julie A. Ask, Michael Facemire

Forrester clients are increasingly interested in voice services. Why? Consumer ownership of voice-enabled devices. At the end of 2018, there were 348 million smartphones and 41.7 million smart speakers in consumers' homes in the US alone. In this FAQ, we answer our clients' most common questions on this topic: What does voice mean? Is voice the future of digital experiences? Should my company build voice services?
For Application Development & Delivery Professionals

REPORT: It's Time To Make Every Web Application A Progressive Web App

Mobile Apps Will Slip To A Niche Role As PWAs Combine The Discoverability Of The Web With The Experience Of An App

February 12, 2019Michael Facemire, Ted Schadler

The technology pendulum has swung from the web being all the rage to the web being a terrible experience. Now, it's swinging back to the web being all the rage again, thanks to progressive web apps (PWAs), which deliver an app-like experience with the discoverability of the web. This report details what application development and delivery (AD&D) pros need to know about PWAs, in what scenarios PWAs are a better option than a native mobile app, and why it's wrong to build any new web application that's not a progressive web app.
For eBusiness & Channel Strategy Professionals

REPORT: Build A Digital Experience Portfolio

The Strategy And Technology You Need To Create Tomorrow's Digital Experiences

July 24, 2018 Julie A. Ask, Michael Facemire

Digital experience used to be a simple choice: web or mobile. But with chatbots, connected products, messaging platforms, notifications, and more to contend with, deciding whether to build an app isn't so simple anymore. Your best customers still depend on your app. That's why digital business pros must pursue a digital experience portfolio strategy to win, serve, and retain their customers in their moments of need. This means migrating from serving customers in your siloed, branded apps with your own data to also serving customers wherever they are with shared data.
For Application Development & Delivery Professionals

REPORT: The Forrester Wave™: Digital Experience Development Platforms, Q2 2018

The Nine Providers That Matter Most And How They Stack Up

June 26, 2018Michael Facemire

In our 33-criteria evaluation of digital experience development platforms (DXDPs), we identified the nine most important vendors — Amazon Web Services (AWS), IBM, Kony, Microsoft, Oracle, OutSystems, Progress, Red Hat, and SAP — and researched, assessed, and scored them. This report shows how each provider measures up and helps application development and delivery (AD&D) professionals make the right choices.
For Application Development & Delivery Professionals

REPORT: Now Tech: Digital Experience Development Platforms, Q2 2018

Forrester's Overview Of 21 Digital Experience Development Platform Providers

June 25, 2018Michael Facemire

You can use a digital experience development platform (DXDP) to enable an integrated portfolio offering, provide a great development experience, and address a lust for cognitive services. But to access these benefits, you'll first have to select from a diverse set of vendors — vendors that vary by size, functionality, geography, and vertical market focus. Application development and delivery (AD&D) professionals should use Forrester's Now Tech report to understand the value they can expect from a DXDP and select vendors based on size and functionality.

For Application Development & Delivery Professionals

REPORT: The Future Of Mobile Experience Development

August 22, 2016 Jeffrey S. Hammond, Michael Facemire, Julie A. Ask

The mobile computing revolution rivals the move from monolithic systems to client-server in the 1990s. Similarly, we're seeing massive architecture changes as companies modernize the way they build applications. Modern experiences require omnichannel clients and elastic infrastructure, and they're composed of service endpoints. This report focuses on the changes that app development leaders need to make to serve effective, contextual mobile moments. It looks at how modern applications are evolving and what development teams should prepare for now. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy. We revised this edition to factor in the evolution of mobile experience development tools, processes, and trends.
For Application Development & Delivery Professionals

REPORT: Build A Four-Tier Digital Engagement Platform

March 22, 2018Michael Facemire, Ted Schadler

Mobile is pushing aging web architectures to the brink. The three-tier architecture built for a browser-led PC world can't flex, scale, or respond to the needs of a good mobile experience or the emerging requirements for connected products. Mobile's volatility and velocity of change require a distributed four-tier architecture that we call an "engagement platform." The engagement platform separates technical capabilities into four parts: client, delivery, aggregation, and services. App developers need to start planning immediately for the migration from three tiers to four. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.
For eBusiness & Channel Strategy Professionals

REPORT: The Future Of Digital Experiences

Vision: The Mobile eBusiness Playbook

April 17, 2018 Julie A. Ask, Michael Facemire

Digital channels are more amorphous and fragmented than ever. However, they share a common core: mobile. Mobile will emerge as the central choreographer in this broader, connected ecosystem. Digital business professionals will address their customers' micro moments by deconstructing today's digital experiences into granular parts, enabling them to construct highly personalized digital experiences that solve users' immediate problems. This report lays out the future of digital experiences and tells digital business professionals how to get started. This is an update of the report published on May 9, 2017; Forrester reviews and updates it periodically for continued relevance and accuracy.
For Application Development & Delivery Professionals

REPORT: Native, Web, And Cross-Platform Mobile Apps All Have Their Place

February 24, 2016John M. Wargo, Michael Facemire

In clients' inquiries regarding mobile app development, the most common question is: "Should we go with a native development approach, use HTML5, or use cross-platform tools?" Our answer: It's not either/or; application development pros should use the approach that best fits the app in question. The choice depends upon the target users, business objectives, and strategies employed to achieve those objectives. Answering these questions, and sizing the available investment for app development and maintenance, will help developers select the right approach. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy. We revised this edition to factor in new data, examples, and ideas.
For Application Development & Delivery Professionals

REPORT: Measuring Mobile Apps

January 17, 2018 Jeffrey S. Hammond, Michael Facemire

Mobile users drive development teams to deliver new features and capabilities. Mobile performance management tools provide an essential feedback loop to guide the content of these updates. The collection of real-time data across technical-, engagement-, and business-aligned metrics helps companies better win, serve, and retain customers by gathering the information app developers need to gain insights into what's working and what's not. This report details a number of valuable metrics that teams commonly collect and describes the tools and frameworks that can help collect them. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.