Michael Barnes

VP, Research Director serving Customer Insights PROFESSIONALS

Michael serves Customer Insights Professionals and leads an Asia Pacific team of analysts focusing on helping businesses collect, manage, analyze, and apply customer data to win, serve, and retain customers. His team also supports business technology professionals seeking insight and strategies to better leverage IT to deliver business value by embracing digital disruptions.

Michael's coverage focuses primarily on customer analytics best practices and technologies, business intelligence, big data, and cloud computing. His views on the Asia Pacific IT market are commonly cited in prominent publications and broadcast media, and he is a highly sought-after speaker at industry events throughout the world.

Previous Work Experience

Michael has 20 years of IT experience and joined Forrester through its acquisition of Springboard Research. Prior to Springboard, he led software infrastructure and application integration research in Asia Pacific for Gartner, advising large organizations on strategies for sourcing, implementing, and managing enterprise applications and software technologies. He previously conducted software research and implementation at Meta Group, Hurwitz Group, and Prudential Insurance.

Education

Michael holds a master's degree in economics from Northeastern University.

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55 results in Reports

  • Michael Barnes
  • IT Services
  • For Application Development & Delivery Professionals

    Report:Sizing The Cloud Markets In Asia Pacific

    Understanding Cloud Growth Dynamics Across The Region

    Exploiting cloud computing growth opportunities in Asia Pacific requires insights into future cloud market size, growth dynamics, adoption trends, and demand drivers, all of which vary widely across...

    • Downloads: 1505
  • For Application Development & Delivery Professionals

    Report:Navigating The Asia Pacific Software-As-A-Service Market

    There Are Huge Opportunities For Vendor Strategists — If You Know The Landscape

    Software-as-a-service (SaaS) today represents one of the most dynamic growth segments of the global tech sector. The markets across Asia Pacific excluding Japan (APEJ) in this context are exposing...

    • Downloads: 558
  • For Application Development & Delivery Professionals

    Report:IT Industry Disruptions Fuel Renewed Asia Pacific Market Growth

    Forrester's 2013 Predictions For Asia Pacific

    2013 will be a transformative year for IT adoption in Asia Pacific (AP); multiple IT trends will converge to drive industry disruptions and help spur renewed growth in IT spending. Overall, we...

    • Downloads: 480
  • For Sourcing & Vendor Management Professionals

    Report:The Forrester Wave™: Business Intelligence Service Providers In Asia Pacific, Q4 2013

    The Eight Global Market Leaders With Strong Regional Delivery Capabilities

    Business decision-makers in Asia Pacific (AP) are increasingly aware of the importance of business intelligence (BI) and broader analytics to business strategy and execution. However, lack of...

    • Downloads: 344
  • For CIO Professionals

    Report:Quick Take: IBM-As-A-Service

    IBM's Impact 2014 Is A Milestone In Reshaping IBM's Core Business

    IBM is one of the mega oil tankers navigating slowly on the technology ocean, surrounded by speedboats of "startups" and heavy "clouds" on the horizon. Stowaways talking strange languages like...

    • Downloads: 339
  • For Application Development & Delivery Professionals

    Report:IaaS Adoption Trends And Guidelines In Asia Pacific

    Use Cases Are Set To Expand, Along With Business Value

    Infrastructure-as-a-service (IaaS) has steadily emerged as a top cloud workload in Asia Pacific (AP) as organizations have begun to more clearly understand its use cases. While internal IT resistance...

    • Downloads: 262
  • For CIO Professionals

    Report:Why Australia Is A Key Cloud Market

    Fast Adoption And Openness Drive Hunger For Innovation

    In our December 4, 2013, "Predictions For 2014: Cloud Computing" report, we stated that Australia would rise to the No. 2 market for cloud services consumption globally. In this report, we explain...

    • Downloads: 222
  • For Application Development & Delivery Professionals

    Report:The State Of Cloud Computing: Trends, Issues, And Opportunities

    This document provides vendor strategists with an overview of trends, issues, and opportunities in the cloud computing market. It presents the data on perception of cloud computing and its relevance,...

    • Downloads: 55
  • For CIO Professionals

    Report:Why Organisations Are (Willingly) Sacrificing Email Functionality In The Cloud

    Email has emerged as one of the leading enterprise applications for cloud computing over the last 12-18 months. Both Microsoft and Google have become the dominant enterprise players with VMware...

    • Downloads: 61
  • For Application Development & Delivery Professionals

    Report:Cloud Computing In India 2010: End User Adoption Trends

    This document provides an overview of cloud computing in India for vendor strategists. There is a focus on cloud adoption trends and demand drivers, benefits and concerns, market awareness and user...

    • Downloads: 56
  • For CIO Professionals

    Report:Cloud Computing Market Dynamics In The Middle East And Africa (MEA): Regional Overview

    This document provides an overview of cloud computing in the Middle East and Africa (MEA) for vendor strategists. The report will allow vendor strategists to understand cloud-related market trends...

    • Downloads: 43
  • For Application Development & Delivery Professionals

    Report:SaaS In APEJ 2010/2011: End User Adoption Trends

    This document provides an overview of software-as-a service (SaaS) end-user adoption trends in Asia Pacific Excluding Japan (APEJ) for vendor strategists. SaaS adoption continues to accelerate across...

    • Downloads: 47
  • For Application Development & Delivery Professionals

    Report:Cloud Computing In China 2010: End User Adoption Trends

    This document provides an overview of cloud computing in China for vendor strategists. There is a focus on cloud adoption trends and demand drivers, benefits and concerns, market awareness and user...

    • Downloads: 49
  • For Application Development & Delivery Professionals

    Report:Telecommunications Companies In The Cloud (Part 1): A Golden Opportunity

    Telecommunications companies (telcos) of all sizes, and in many geographies, are now embracing cloud computing as a new market opportunity. However, not all telcos are as equally committed, or...

    • Downloads: 60
  • For Application Development & Delivery Professionals

    Report:The Future Of Web Hosting Providers In A Cloud-Centric World

    To survive, and thrive, Springboard Research believes "traditional" web hosting providers must accept the new reality of cloud-based offerings as a viable, and in many cases, preferable sourcing...

    • Downloads: 38
  • For Sourcing & Vendor Management Professionals

    Report:Evaluating BI Services In Asia Pacific

    Local Delivery Capabilities Are Crucial For Project Success

    Organizations in Asia Pacific (AP) are increasing their investments in business intelligence (BI) tools, technologies, and strategies. However, lack of internal expertise remains a significant...

    • Downloads: 148
  • For Application Development & Delivery Professionals

    Report:Virtualization In Asia Pacific 2010-2011: End User Adoption Trends

    This report provides an overview of the virtualization adoption trends in Asia Pacific, excluding Japan (APEJ) for vendor strategists. Survey data reflects over 450 interviews with CIOs, IT managers,...

    • Downloads: 35
  • For Application Development & Delivery Professionals

    Report:Cloud Computing Market Dynamics In MEA: South Africa

    This document provides an overview of cloud computing in South Africa for vendor strategists. There is a focus on cloud adoption trends and demand drivers, benefits and concerns, market awareness and...

    • Downloads: 35
  • For CIO Professionals

    Report:Cloud Computing In Australia And New Zealand 2010: End User Adoption Trends

    This document provides an overview of cloud computing in Australia and New Zealand for vendor strategists. There is a focus on cloud adoption trends and demand drivers, benefits and challenges,...

    • Downloads: 35
  • For CIO Professionals

    Report:Cloud Computing In Asia Pacific 2010: End User Adoption Trends

    This document provides an overview of cloud computing in Asia Pacific excluding Japan (APEJ) for vendor strategists. Survey data was gathered from over 470 interviews with CIOs, IT managers, and top...

    • Downloads: 35
  • For Application Development & Delivery Professionals

    Report:Cloud Computing In APJ: Trends, Challenges, And Opportunities

    This document provides vendor strategists with an overview of cloud computing trends, challenges, and opportunities in Asia Pacific, excluding Japan (APeJ). IT market forces, technology enablers, and...

    • Downloads: 29
  • For Application Development & Delivery Professionals

    Report:Telecommunications Companies In The Cloud (Part 2): Success Is Not A Foregone Conclusion

    Traditional IT providers are facing significant potential disruptions to their core businesses, including traditional on-premises enterprise applications vendors and potentially even incumbent IT...

    • Downloads: 47
  • For Application Development & Delivery Professionals

    Report:Cloud Computing In Singapore: Adoption Trends And Challenges

    This document provides an overview of cloud computing in Singapore for vendor strategists. The document focuses on adoption trends and challenges and includes a breakdown of how users leverage cloud...

    • Downloads: 30
  • For Application Development & Delivery Professionals

    Report:Cloud Computing Market Dynamics In MEA: Turkey

    This document provides an overview of cloud computing in Turkey for vendor strategists. There is a focus on cloud adoption trends and demand drivers, benefits and concerns, market awareness and user...

    • Downloads: 30
  • For Application Development & Delivery Professionals

    Report:Cloud Computing In ASEAN: From Concept To Reality

    This document provides an overview of cloud computing in ASEAN for vendor strategists. The report focuses on cloud awareness and uptake in cloud adoption trends, issues and concerns, and business and...

    • Downloads: 36