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For Customer Experience Professionals
The only way to compete effectively in the age of the customer is to become truly customer obsessed. To help firms achieve this goal, this report sheds light on the current state of customer...
- Downloads: 137
For CIO Professionals
Report:Quick Take: IBM-As-A-Service
IBM's Impact 2014 Is A Milestone In Reshaping IBM's Core Business
IBM is one of the mega oil tankers navigating slowly on the technology ocean, surrounded by speedboats of "startups" and heavy "clouds" on the horizon. Stowaways talking strange languages like...
- Downloads: 341
For Application Development & Delivery Professionals
Clear Signs Of Progress Despite Obvious Internal Resistance
Forrester attended Microsoft's second annual Asia Pacific Analyst Summit in Singapore last week for an update on the company's progress in transforming into a devices and services company. The event...
- Downloads: 89