Forrester

Michele serves enterprise and data architecture professionals. She is a leading expert on data management, artificial intelligence, data governance, master data management, and data quality. Michele helps enterprises leverage data assets more effectively by improving the availability and accuracy of the information that businesses use in processes and analytics.

Prior to joining Forrester, Michele managed the business intelligence and data management programs at PTC. During her tenure, she developed and led the global consolidation of customer data across multiple customer relationship management (CRM) platforms to support a single view of the customer and manage enterprisewide data quality. In addition, she established data governance and data quality teams and programs to support a center of excellence for data management. Michele also held an executive position at Trillium Software, a provider of data quality solutions and services, introducing thought leadership and recommendations on how organizations can improve data quality and governance programs.

Michele has 20 years experience in the industry designing and managing business intelligence, analytics, and data management strategies and teams across a variety of industries such as healthcare, financial services, retail, consumer packaged goods, and technology companies. She is a frequent speaker at industry, corporate, educational, and technology events.

Michele holds an undergraduate degree in mathematics, with a minor in computer science, from Framingham State College.