Michele Pelino

Principal Analyst serving Infrastructure & Operations PROFESSIONALS

Michele is a member of Forrester's Infrastructure & Operations research team. Her expertise focuses on enterprise mobility strategy development and mobile device and application adoption. Michele's research spans smartphone, tablet, and mobile application deployment; mobile application management; enterprise application stores; 4G and long-term evolution (LTE) technologies; mobile workforce segmentation; bring-your-own-device (BYOD) strategy; mobile metrics; and machine-to-machine (M2M) adoption.

Michele delivers strategic guidance to Forrester's enterprise, small and medium-size business (SMB), and vendor clients by identifying enterprise mobility service and technology trends, device adoption drivers, mobile application usage, and emerging M2M solution opportunities. She also focuses on strategic issues facing the telecom industry, gauging the effect of new competitor entry, new business models, new service usage patterns, and new technology initiatives such as M2M technologies.

Previous Work Experience

Michele has more than 15 years of professional experience focusing on the telecommunications and enterprise mobility industry. She assisted domestic and international service providers in addressing strategic issues, conducting competitive assessments, evaluating product concepts, and developing marketing positioning messages on new technologies and services. Prior to joining Forrester, Michele was a management consultant serving national and international communications and technology clients in North America and Europe. Michele started her consulting career in Booz Allen & Hamilton's telecommunications group, where she helped telecom companies implement a federally mandated wireline and wireless service prioritization system used during national emergencies.

Education

Michele has an M.B.A. from Boston University. She also holds a B.A. from St. Mary's College of Maryland.

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158 results in Data Surveys

    • For eBusiness & Channel Strategy Professionals

      Survey:North American Technographics® Customer Life Cycle Survey, Q1 2013

      Forrester conducted an online survey fielded in February 2013 of 4,549 US individuals ages 18 to 88. For results based on a randomly chosen sample of this size (N = 4,549), there is 95% confidence...

      • For Customer Insights Professionals

        Survey:North American Technographics® Devices And Telecom Survey, 2013 (Canada)

        Forrester conducted an online survey fielded in September 2013 of 5,995 Canadian individuals ages 18 to 85. For results based on a randomly chosen sample of this size, there is 95% confidence that...

        • For eBusiness & Channel Strategy Professionals

          Survey:North American Technographics® Healthcare Survey, Q1 2013 (US)

          Forrester conducted an online survey fielded in February 2013 of 4,504 US individuals ages 18 to 88. For results based on a randomly chosen sample of this size (N = 4,504), there is 95% confidence...

          • For eBusiness & Channel Strategy Professionals

            Survey:Russian Technographics® Online Benchmark Survey, Q3 2012

            Forrester conducted an online survey fielded in July 2012 of 1,987 Russian individuals ages 16 and older who are members of the Ipsos-MORI online panel.  Ipsos weighted the data by age, sex,...

            • For Customer Insights Professionals

              Survey:North American Consumer Technographics® Online Benchmark Survey (Part 1), 2015

              Forrester conducted an online survey fielded in March 2015 of 61,222 US individuals and 6,642 Canadian individuals ages 18 to 88. For results based on a randomly chosen sample of this size (N =...

              • For Customer Insights Professionals

                Survey:North American Technographics® Online Benchmark Survey (Part 1), 2013

                Forrester conducted an online survey fielded in April 2013 of 61,167 US individuals and 5,800 Canadian individuals ages 18 to 88. For results based on a randomly chosen sample of this size (N =...

                • For CIO Professionals

                  Survey:Forrsights Services Survey, Q3 2013

                  Forrester’s Forrsights Services Survey, Q3 2013, was fielded to 1,050 IT executives and technology decision-makers located in Canada, France, Germany, the UK, and the US from enterprise...

                  • For Customer Insights Professionals

                    Survey:North American Consumer Technographics® Online Benchmark Survey (Part 2), 2014

                    Forrester conducted an online survey fielded in April and May 2014 of 33,815 US individuals and 2,533 Canadian individuals ages 18 to 88. For results based on a randomly chosen sample of this size (N...

                    • For CIO Professionals

                      Survey:Business Technographics® Global Devices And Security Workforce Survey, 2014

                      Forrester conducted an online survey fielded in May/June 2014 of 7,000 information workers located in Australia/New Zealand, Brazil, Canada, China, France, Germany, India, the UK, and the US from...

                      • For CIO Professionals

                        Survey:Forrsights Hardware Survey Q3 2012

                        A quick look into the survey: This forward-looking market research study about IT technology details PCs and systems management, servers and data centers, X86 server virtualization, and dives deeply...

                        • For Customer Insights Professionals

                          Survey:North American Consumer Technographics® Customer Life-Cycle Survey 1, 2014

                          Forrester conducted an online survey fielded in March 2014 of 4,541 US individuals ages 18 to 88. For results based on a randomly chosen sample of this size, there is 95% confidence that the results...

                          • For CIO Professionals

                            Survey:Forrsights Budgets And Priorities Tracker Survey Q4 2012

                            Forrester's Forrsights Budgets And Priorities Tracker Survey, Q4 2012, was fielded to 3,753 IT executives and technology decision-makers located in Australia, Brazil, Canada, China, France, Germany,...

                            • For Customer Insights Professionals

                              Survey:Russian Consumer Technographics® Retail Survey 2, 2014

                              Forrester conducted an online survey fielded in October 2014 of 2,000 Russian individuals ages 16 and older who go online at least once per week. The data was weighted by age, gender, and online...

                              • For Customer Insights Professionals

                                Survey:North American Consumer Technographics® Online Benchmark Survey (Part 2), 2015

                                Forrester conducted an online survey fielded in April 2015 of 32,188 US individuals and 3,067 Canadian individuals ages 18 to 88. For results based on a randomly chosen sample of this size (N =...

                                • For CIO Professionals

                                  Survey:Forrsights Global Workforce Benchmark Survey, Q4 2013

                                  Forrester's Forrsights Global Workforce Benchmark Survey, Q4 2013, was fielded to 9,235 information workers located in Australia, Brazil, Canada, China, France, Germany, India, Indonesia, Japan,...

                                  • For Customer Insights Professionals

                                    Survey:North American Technographics® Retail Survey, 2013

                                    Forrester conducted an online survey fielded in April 2013 of 4,597 US individuals ages 18 to 88. For results based on a randomly chosen sample of this size (N = 4,597), there is 95% confidence that...

                                    • For eBusiness & Channel Strategy Professionals

                                      Survey:Hispanic Technographics® Online Survey Q4 2012 (US)

                                      Forrester conducted an online survey fielded in November 2012 of 4,032 US Hispanic individuals ages 18 to 88. For results based on a randomly chosen sample of this size (N = 4,032), there is 95%...

                                      • For Customer Insights Professionals

                                        Survey:North American Technographics® TRUE Brand Compass Online Survey, Q3 2013

                                        Forrester conducted an online survey fielded in August 2013 of 4,551 US individuals ages 18 to 88. For results based on a randomly chosen sample of this size (N = 4,551), there is 95% confidence that...

                                        • For Customer Insights Professionals

                                          Survey:European Technographics® Devices and Telecom Survey, 2013

                                          Forrester conducted an online survey fielded in July 2013 of 13,000 European individuals in the UK, France, Germany, Spain, Italy, the Netherlands, and Sweden. This survey is based on an online...

                                          • For Customer Insights Professionals

                                            Survey:European Technographics® Financial Services Survey 2, 2013

                                            Forrester conducted an online survey fielded in July 2013 of 13,876 European individuals in France, Germany, Italy, the Netherlands, Spain, Sweden, and the UK. This survey is based on an online...

                                            • For Customer Insights Professionals

                                              Survey:North American Consumer Technographics® Consumer Technology Survey, 2014

                                              Forrester conducted an online survey fielded in March 2014 of 4,575 US individuals ages 18 to 88. For results based on a randomly chosen sample of this size, there is 95% confidence that the results...

                                              • For CIO Professionals

                                                Survey:Forrsights Business Decision-Makers Survey Q4 2012

                                                Forrester's Forrsights Business Decision-Makers Survey, Q4 2012, was fielded to 3,616 business decision-makers located in Australia, Brazil, Canada, China, France, Germany, India, Indonesia, Japan,...

                                                • For CIO Professionals

                                                  Survey:Forrsights Networks And Telecommunications Survey, Q1 2013

                                                  Forrester's Forrsights Networks And Telecommunications Survey, Q1 2013, was fielded to 2,487 IT executives and technology decision-makers located in Canada, France, Germany, the UK, and the US from...

                                                  • For CIO Professionals

                                                    Survey:Business Technographics® Global Budgets Survey, 2014

                                                    Forrester conducted a mixed methodology phone and online survey fielded in August and September 2014 of 4,517 business and technology decision-makers located in Australia, Brazil, Canada, China,...

                                                    • For CIO Professionals

                                                      Survey:Forrsights Workforce Employee Survey, Q4 2012

                                                      A quick look into the survey: This forward-looking market research study of technology information workers details device usage, bring-your-own-device prevalence, phone and Internet, PC application...