Michele Pelino

Principal Analyst serving Infrastructure & Operations PROFESSIONALS

Michele is a member of Forrester's Infrastructure & Operations research team. Her expertise focuses on enterprise mobility strategy development and mobile device and application adoption. Michele's research spans smartphone, tablet, and mobile application deployment; mobile application management; enterprise application stores; 4G and long-term evolution (LTE) technologies; mobile workforce segmentation; bring-your-own-device (BYOD) strategy; mobile metrics; and machine-to-machine (M2M) adoption.

Michele delivers strategic guidance to Forrester's enterprise, small and medium-size business (SMB), and vendor clients by identifying enterprise mobility service and technology trends, device adoption drivers, mobile application usage, and emerging M2M solution opportunities. She also focuses on strategic issues facing the telecom industry, gauging the effect of new competitor entry, new business models, new service usage patterns, and new technology initiatives such as M2M technologies.

Previous Work Experience

Michele has more than 15 years of professional experience focusing on the telecommunications and enterprise mobility industry. She assisted domestic and international service providers in addressing strategic issues, conducting competitive assessments, evaluating product concepts, and developing marketing positioning messages on new technologies and services. Prior to joining Forrester, Michele was a management consultant serving national and international communications and technology clients in North America and Europe. Michele started her consulting career in Booz Allen & Hamilton's telecommunications group, where she helped telecom companies implement a federally mandated wireline and wireless service prioritization system used during national emergencies.

Education

Michele has an M.B.A. from Boston University. She also holds a B.A. from St. Mary's College of Maryland.

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158 results in Data Surveys

    • For CIO Professionals

      Survey:Forrsights Budgets And Priorities Tracker Survey Q4 2012

      Forrester's Forrsights Budgets And Priorities Tracker Survey, Q4 2012, was fielded to 3,753 IT executives and technology decision-makers located in Australia, Brazil, Canada, China, France, Germany,...

      • For Customer Insights Professionals

        Survey:North American Technographics® Devices And Telecom Survey, 2013 (Canada)

        Forrester conducted an online survey fielded in September 2013 of 5,995 Canadian individuals ages 18 to 85. For results based on a randomly chosen sample of this size, there is 95% confidence that...

        • For eBusiness & Channel Strategy Professionals

          Survey:North American Technographics® Customer Life Cycle Survey, Q1 2013

          Forrester conducted an online survey fielded in February 2013 of 4,549 US individuals ages 18 to 88. For results based on a randomly chosen sample of this size (N = 4,549), there is 95% confidence...

          • For CIO Professionals

            Survey:Forrsights Networks And Telecommunications Survey, Q1 2013

            Forrester's Forrsights Networks And Telecommunications Survey, Q1 2013, was fielded to 2,487 IT executives and technology decision-makers located in Canada, France, Germany, the UK, and the US from...

            • For Customer Insights Professionals

              Survey:North American Consumer Technographics® Youth Survey, 2015

              Forrester conducted an online survey fielded in April 2015 of 4,485 US individuals ages 12 to 17. For results based on a randomly chosen sample of this size, there is 95% confidence that the results...

              • For eBusiness & Channel Strategy Professionals

                Survey:North American Technographics® Online Benchmark Survey (Part 2), Q3 2012 (US, Canada)

                Forrester conducted an online survey fielded in May and June 2012 of 30,978 US and 2,032 Canadian online adults ages 18 to 88. For results based on a randomly chosen sample of this size (N = 30,978...

                • For CIO Professionals

                  Survey:Forrsights Business Decision-Makers Survey Q4 2012

                  Forrester's Forrsights Business Decision-Makers Survey, Q4 2012, was fielded to 3,616 business decision-makers located in Australia, Brazil, Canada, China, France, Germany, India, Indonesia, Japan,...

                  • For Customer Insights Professionals

                    Survey:North American Consumer Technographics® Financial Services Affluent Survey, 2014

                    Forrester conducted an online survey fielded in January 2014 of 1,020 US affluent individuals ages 18 to 88. For results based on a randomly chosen sample of this size, there is 95% confidence that...

                    • For Customer Insights Professionals

                      Survey:North American Technographics® Customer Experience Survey, 2013

                      Forrester conducted an online survey fielded in October 2013 of 7,538 US individuals ages 18 to 88. For results based on a randomly chosen sample of this size (N = 7,538), there is 95% confidence...

                      • For CIO Professionals

                        Survey:Forrsights Hardware Survey, Q3 2013

                        Forrester’s Forrsights Hardware Survey, Q3 2013, was fielded to 2,306 IT executives and technology decision-makers located in Canada, France, Germany, the UK, and the US from SMB and enterprise...

                        • For Customer Insights Professionals

                          Survey:Asia Pacific Consumer Technographics® Online Benchmark Survey, 2014

                          Forrester conducted an online survey fielded in March and April 2014 of 10,518 individuals ages 18 and older in Australia, Indonesia, Japan, South Korea, metropolitan China (cities of Beijing,...

                          • For Customer Insights Professionals

                            Survey:North American Consumer Technographics® Healthcare And Government Survey, 2014

                            Forrester conducted an online survey fielded in October 2014 of 4,517 US individuals ages 18 to 87. For results based on a randomly chosen sample of this size, there is 95% confidence that the...

                            • For Customer Insights Professionals

                              Survey:European Consumer Technographics® Financial Services Survey 1, 2014

                              Forrester conducted an online survey fielded in February and March 2014 of 13,937 European individuals ages 16 and older who are members of the Ipsos-MORI online panel. For results based on a...

                              • For Customer Insights Professionals

                                Survey:North American Consumer Technographics® Brand Compass Survey, Q1 2015

                                Forrester conducted an online survey fielded in February 2015 of 4,557 US individuals ages 18 to 88. For results based on a randomly chosen sample of this size, there is 95% confidence that the...

                                • For CIO Professionals

                                  Survey:Forrsights Budgets And Priorities Survey, Q4 2013

                                  Forrester's Forrsights Budgets And Priorities Survey, Q4 2013, was fielded to 3,382 IT executives and technology decision-makers located in Australia, Brazil, Canada, China, France, Germany, India,...

                                  • For CIO Professionals

                                    Survey:Forrsights Security Survey Q2 2012

                                     A quick look into the survey: This forward-looking market research study about IT technology details security spending, priorities and challenges, as well as sourcing, organizational structure,...

                                    • For Customer Insights Professionals

                                      Survey:Russian Technographics® Travel, Auto, Media, And Marketing Survey, 2013

                                      Forrester conducted an online survey fielded in September and October 2013 of 2,008 online Russian individuals ages 16 and older. For results based on a randomly chosen sample of this size, there is...

                                      • For Customer Insights Professionals

                                        Survey:North American Technographics® Healthcare Survey 1, 2014

                                        Forrester conducted an online survey fielded in January 2014 of 4,502 US individuals ages 18 to 88. For results based on a randomly chosen sample of this size, there is 95% confidence that the...

                                        • For Customer Insights Professionals

                                          Survey:European Consumer Technographics® Online Benchmark Recontact Survey (UK, France), 2014

                                          Forrester conducted an online survey fielded in May 2014 of 3,993 individuals ages 16 and older in the UK and France who go online at least once per week. The data was weighted by age, gender, online...

                                          • For CIO Professionals

                                            Survey:Business Technographics Global Software Survey, 2014

                                            Forrester conducted a mixed methodology phone and online survey fielded in July through September 2014 to 3,308 business and technology decision-makers at companies with two or more...

                                            • For Customer Insights Professionals

                                              Survey:Russian Technographics® Online Benchmark Survey, 2013

                                              Forrester conducted an online survey fielded in May 2013 of 2,000 Russian online individuals ages 16 and older who are members of the Ipsos-MORI online panel. Ipsos weighted the data by age and...

                                              • For B2C Marketing Professionals

                                                Survey:North American Technographics® TRUE Brand Compass Survey, Q1 2013

                                                Forrester conducted an online survey fielded in February 2013 of 4,575 US individuals ages 18 to 88. For results based on a randomly chosen sample of this size (N = 4,575), there is 95% confidence...

                                                • For Customer Insights Professionals

                                                  Survey:North American Consumer Technographics® Customer Life Cycle Survey 2, 2014

                                                  Forrester conducted an online survey fielded in August 2014 of 4,546 US individuals ages 18 to 86. For results based on a randomly chosen sample of this size, there is 95% confidence that the results...

                                                  • For Customer Insights Professionals

                                                    Survey:European Technographics® Financial Services Survey 1, 2013

                                                    Forrester conducted an online survey fielded in January 2013 of 14,228 European individuals in France, Germany, Italy, the Netherlands, Spain, Sweden, and the UK. This survey is based on an online...

                                                    • For Customer Insights Professionals

                                                      Survey:North American Technographics® US Hispanic Survey, 2013

                                                      Forrester conducted an online survey fielded in October 2013 of 4,034 US Hispanic individuals ages 18 to 86. For results based on a randomly chosen sample of this size, there is 95% confidence that...