Michele Pelino

Principal Analyst serving Infrastructure & Operations PROFESSIONALS

Michele is a member of Forrester's Infrastructure & Operations research team. Her expertise focuses on enterprise mobility strategy development and mobile device and application adoption. Michele's research spans smartphone, tablet, and mobile application deployment; mobile application management; enterprise application stores; 4G and long-term evolution (LTE) technologies; mobile workforce segmentation; bring-your-own-device (BYOD) strategy; mobile metrics; and machine-to-machine (M2M) adoption.

Michele delivers strategic guidance to Forrester's enterprise, small and medium-size business (SMB), and vendor clients by identifying enterprise mobility service and technology trends, device adoption drivers, mobile application usage, and emerging M2M solution opportunities. She also focuses on strategic issues facing the telecom industry, gauging the effect of new competitor entry, new business models, new service usage patterns, and new technology initiatives such as M2M technologies.

Previous Work Experience

Michele has more than 15 years of professional experience focusing on the telecommunications and enterprise mobility industry. She assisted domestic and international service providers in addressing strategic issues, conducting competitive assessments, evaluating product concepts, and developing marketing positioning messages on new technologies and services. Prior to joining Forrester, Michele was a management consultant serving national and international communications and technology clients in North America and Europe. Michele started her consulting career in Booz Allen & Hamilton's telecommunications group, where she helped telecom companies implement a federally mandated wireline and wireless service prioritization system used during national emergencies.

Education

Michele has an M.B.A. from Boston University. She also holds a B.A. from St. Mary's College of Maryland.

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29 results in Reports

  • Christian Kane
  • For Infrastructure & Operations Professionals

    Report:Quick Take: What iOS 7 Means To I&O Pros And Information Workers

    New APIs From Apple Give Mobile Management Vendors New Avenues To Support Mobile Workers

    On September 10, 2013, Apple hosted an event at its Cupertino, Calif., headquarters to usher in its latest mobile offerings, including an update to iOS 7. This update to its mobile OS offers new...

    • Downloads: 171
  • For Infrastructure & Operations Professionals

    Report:Ten Ways Technology Will Drive Workforce Success In 2015

    Infrastructure and operations (I&O) leaders responsible for workforce technology play a critical role in their company's success in the age of the customer, where your company's employees need your...

    • Downloads: 175
  • For CIO Professionals

    Report:Quick Take: Apple And IBM Team Up To Create A New Enterprise Mobile Platform

    New Partnership Melds Complementary Strengths In Consumer And Enterprise Markets

    The leading mobile OS devices from Apple and Google have blossomed in enterprise settings because individuals want the same mobile devices and apps at work that they use in their personal lives. But...

    • Downloads: 390
  • For Infrastructure & Operations Professionals

    Report:Brief: Master Mobile Device Life-Cycle Management

    How To Apply Device Life-Cycle Thinking To The IDEA Framework

    Mobility is reshaping how businesses engage with their customers. This seismic shift has driven a diverse set of new mobile technologies into companies in every industry — and the onus of...

    • Downloads: 82
  • For Security & Risk Professionals

    Report:Create New Mobile Operations And Security Professionals

    This report outlines the skills and staffing needs for Forrester's solution for security and risk (S&R) and infrastructure and operations (I&O) executives working on mobile security and operations...

    • Downloads: 608
  • For Infrastructure & Operations Professionals

    Report:Redefine Your Workforce Enablement Policy To Empower Employees

    Policy And Procedures: The Workforce Enablement Playbook

    To ensure that employees are armed with the technology they need to do their best work and delight customers, infrastructure and operations (I&O) managers are embracing desktop modernization projects...

    • Downloads: 654
  • For Infrastructure & Operations Professionals

    Report:I&O Leaders: Engage Employees For Successful Tablet And Mobile App Adoption In 2013

    Forrester data continues to show employee demand for business ready smartphones, tablets, and mobile applications. This presentation walks you through our data and provides insight into how your...

    • Downloads: 41
  • For Infrastructure & Operations Professionals

    Report:I&O Skills And Staffing In A Consumerized World

    Organization: The Workforce Enablement Playbook

    The challenge of deploying and supporting a wide range of new technologies to support their company's increasingly mobile workforce has triggered infrastructure and operations (I&O) leaders to...

    • Downloads: 257
  • For Security & Risk Professionals

    Report:Apps Everywhere: Understanding The Need For Mobile Application Management

    Integrate Mobile Application Management Into Your Mobility Strategy

    Proactive IT executives are extending their mobility strategies beyond deploying and managing mobile devices and platforms with primarily corporate email access to include a wide range of mobile...

    • Downloads: 823
  • For Infrastructure & Operations Professionals

    Report:Redefine Your Mobile Policy To Empower Workers

    This report outlines the policy recommendations of Forrester's solution for security and risk (S&R) and infrastructure and operations (I&O) executives working on mobile and security operations. This...

    • Downloads: 3045
  • For Infrastructure & Operations Professionals

    Report:Quick Take: VMware Acquires AirWatch To Solidify Its Mobile Strategy

    On January 22, 2014, VMware announced its intentions to acquire mobile management vendor AirWatch for approximately $1.5 billion. This move represents the third major mobile device management (MDM)...

    • Downloads: 147
  • For Security & Risk Professionals

    Report:Quick Take: Android For Work Upends Multiple Markets

    On February 25, 2015, Google publicly announced its latest functionality updates to the Android OS, titled "Android for Work" (AFW). The efficiency and security improvements delivered by AFW will...

    • Downloads: 80
  • For Infrastructure & Operations Professionals

    Report:Quick Take: Breaking Down VMworld 2013

    VMware Delivers A Strong SDDC Message, An Incremental Cloud Story, And A Relatively Weak End User Computing Message

    Is the traditional data center about to be disrupted by the cloud? Not if VMware can help it. Last week's annual VMworld conference in San Francisco drew over 20,000 infrastructure and operations...

    • Downloads: 275
  • For Sourcing & Vendor Management Professionals

    Report:Brief: Samsung Knox 2.0 Chases The Secure Mobile Market

    But Do Customers Need Another Vertical Enterprise Device Platform?

    The relaunch of Samsung Knox 2.0 was widely talked about at this year's Mobile World Congress in Barcelona. Customers and partners voiced mixed views on the market potential and the impact Knox will...

    • Downloads: 113
  • For Security & Risk Professionals

    Report:Quick Take: IBM Acquires Fiberlink To Bolster Its MobileFirst Portfolio

    Prospects Are Good For This Acquisition, Which Matches Complementary Strengths

    • Downloads: 114
  • For Infrastructure & Operations Professionals

    Report:What You Need In A Mobile Collaboration App

    Forrester's Guide For Assessing Cloud Collaboration Vendors' Preparedness For The Mobile Mind Shift

    Helping an increasingly mobile workforce work with customers has been a catalyst for many Forrester clients to move toward cloud collaboration technologies like Box and Google Apps. However, to truly...

    • Downloads: 102
  • For Infrastructure & Operations Professionals

    Report:Build A Road Map For Workforce Computing

    This report outlines Forrester's solution to help IT infrastructure and operations (I&O) leaders develop their five-year technology road map for workforce computing. This is important because into...

    • Downloads: 470
  • For Infrastructure & Operations Professionals

    Report:Create A Habitat Of Technology Engagement And Enablement For Your Workforce

    Executive Overview: The Workforce Enablement Playbook

    Mobility and bring-your-own-device (BYOD) top the list of any infrastructure and operations (I&O) leader responsible for workforce enablement — your firm's employees need both tools and...

    • Downloads: 476
  • For Infrastructure & Operations Professionals

    Report:The Forrester Wave™: Enterprise Mobile Management, Q3 2014

    The 15 Providers That Matter Most And How They Stack Up

    Infrastructure and operations (I&O) professionals face a difficult mandate: Enable the workforce to navigate the ever-changing landscape of mobile scenarios while continually ensuring that their...

    • Downloads: 534
  • For Security & Risk Professionals

    Report:Define A Road Map For Mobile Security And Operations

    This report outlines the road map of Forrester's solution for security and risk (S&R) executives working with their counterparts in infrastructure and operations (I&O) to build a five-year technology...

    • Downloads: 1368
  • For Infrastructure & Operations Professionals

    Report:Develop Your Workforce Enablement Balanced Scorecard

    Performance Management: The Workforce Enablement Playbook

    This report outlines Forrester's solution for developing effective metrics to measure the performance of your workforce enablement initiatives. Identifying and implementing a comprehensive, relevant...

    • Downloads: 333
  • For Security & Risk Professionals

    Report:Quick Take: VMware Acquires AirWatch To Re-Energize Its Mobile Security Strategy

    On January 22, 2014, VMware announced its plans to acquire the company AirWatch for approximately $1.5 billion in cash, installments, and assumed equity. This major transaction comes on the heels of...

    • Downloads: 144
  • For Infrastructure & Operations Professionals

    Report:Brief: California's Employee Reimbursement Ruling Won't Stem BYOD

    On August 12, 2014, a California appellate court ruled that a company whose employees were required to use personally owned mobile phones to make voice calls for company business must reimburse them...

    • Downloads: 72
  • For Infrastructure & Operations Professionals

    Report:Build A Corporate App Store Into Your Workforce Computing Strategy

    I&O Should Manage Mobile Complexity Through A Corporate App Store

    Today, employees are using personally owned smartphones and tablets at work, and firms are leveraging an array of mobile applications to interact with employees, customers, partners, and suppliers....

    • Downloads: 443
  • For Security & Risk Professionals

    Report:Build A Corporate App Store Into Your Corporate Mobility Strategy

    Manage Mobile Complexity Through A Corporate App Store

    Today, many employees use their personally owned smartphones and tablets for work to access a variety of mobile applications. Some companies are also proactively deploying mobile applications to...

    • Downloads: 553