Skip to main content
Michele   Pelino

Michele Pelino

Principal Analyst Serving Infrastructure & Operations Professionals

Michele is a member of Forrester's infrastructure and operations research team. Her expertise focuses on internet of things (IoT) platforms, services, applications, and vendors, as well as 5G networks, edge computing solutions, automation technologies, and location-based services to extend IoT deployment among enterprises in many vertical markets. Michele's IoT research spans IoT software platforms; IoT services, devices, and technologies; IoT applications in smart buildings, smart cities, sustainability, environmental monitoring, supply chain, and fleet management; IoT solutions in retail, healthcare, manufacturing, transportation, and logistics; and IoT use cases to enable IT, operations, employee experience, and customer support. Her research also focuses on 5G networks, edge computing, automation, and enterprise mobility initiatives that extend IoT solution deployment.

Michele delivers strategic guidance to Forrester's enterprise and vendor clients by identifying IoT platforms, services, applications, and solutions and determining the impact of IoT solutions on infrastructure, operations, employee experience, and customer support. Michele also guides clients by providing insight into IoT solutions to enable smart buildings, smart cities, sustainability, and industry IoT use cases in retail, healthcare, manufacturing, transportation, logistics, telecommunications, and industrial environments. She also focuses on strategic issues facing enterprise stakeholders and the telecom industry, gauging the effect of new competitors, new business models, and new technologies, including IoT solutions, 5G networks, edge strategies, and location services.

Previous Work Experience

Michele has more than 20 years of professional experience focusing on IoT solutions, enterprise mobility, and the telecommunications industry. She assisted domestic and international service providers in addressing strategic issues, conducting competitive assessments, evaluating product concepts, and developing marketing positioning messages on new technologies and services. Prior to joining Forrester, she was a management consultant serving national and international communications and technology clients in North America and Europe. Michele started her consulting career in Booz Allen & Hamilton's telecommunications group, where she helped telecom companies implement a federally mandated wireline and wireless service prioritization system used during national emergencies.

Education

Michele has an MBA from Boston University. She also holds a BA from St. Mary's College of Maryland.

Michele Pelino

Principal Analyst Serving Infrastructure & Operations Professionals

Michele is a member of Forrester's infrastructure and operations research team. Her expertise focuses on internet of things (IoT) platforms, services, applications, and vendors, as well as 5G networks, edge computing solutions, automation technologies, and location-based services to extend IoT deployment among enterprises in many vertical markets. Michele's IoT research spans IoT software platforms; IoT services, devices, and technologies; IoT applications in smart buildings, smart cities, sustainability, environmental monitoring, supply chain, and fleet management; IoT solutions in retail, healthcare, manufacturing, transportation, and logistics; and IoT use cases to enable IT, operations, employee experience, and customer support. Her research also focuses on 5G networks, edge computing, automation, and enterprise mobility initiatives that extend IoT solution deployment.

Michele delivers strategic guidance to Forrester's enterprise and vendor clients by identifying IoT platforms, services, applications, and solutions and determining the impact of IoT solutions on infrastructure, operations, employee experience, and customer support. Michele also guides clients by providing insight into IoT solutions to enable smart buildings, smart cities, sustainability, and industry IoT use cases in retail, healthcare, manufacturing, transportation, logistics, telecommunications, and industrial environments. She also focuses on strategic issues facing enterprise stakeholders and the telecom industry, gauging the effect of new competitors, new business models, and new technologies, including IoT solutions, 5G networks, edge strategies, and location services.

Previous Work Experience

Michele has more than 20 years of professional experience focusing on IoT solutions, enterprise mobility, and the telecommunications industry. She assisted domestic and international service providers in addressing strategic issues, conducting competitive assessments, evaluating product concepts, and developing marketing positioning messages on new technologies and services. Prior to joining Forrester, she was a management consultant serving national and international communications and technology clients in North America and Europe. Michele started her consulting career in Booz Allen & Hamilton's telecommunications group, where she helped telecom companies implement a federally mandated wireline and wireless service prioritization system used during national emergencies.

Education

Michele has an MBA from Boston University. She also holds a BA from St. Mary's College of Maryland.

Michele Pelino's Research

Most RecentMost Popular
  • For Infrastructure & Operations Professionals

    REPORT: Rethink Your Smart Office Strategy

    The COVID-19 Pandemic Is Accelerating The Move To Smart Office Environments

    September 28, 2020 Andrew Hewitt, Michele Pelino

    Remote work has become pervasive, and many office staff will be working from home for the foreseeable future. Infrastructure and operations (I&O) pros must reassess their office buildings and develop a comprehensive strategy to enable employees to work on-premises safely and productively. This return-to-work strategy should address key questions about how employees can safely return to the office and who drives these decisions. This report describes a strategic approach to human engagement in the modern workplace, both during and after the pandemic.

  • For Infrastructure & Operations Professionals

    REPORT: How 5G And Edge Computing Advance IoT Value

    This Dynamic Duo Dramatically Expands IoT Insights And Speed

    July 31, 2020Michele Pelino, James Staten

    5G networks promise exponential bandwidth and ultra-low latency to edge computing solutions that empower near-real-time insights gained from business systems built on internet of things (IoT) technologies. This report highlights the benefits that infrastructure and operations (I&O) professionals at companies like yours are achieving when partnering 5G cellular and private networks with edge computing services. The capabilities of these combined services provide strong IoT data empowerment that drives net-new business value. We also identify issues that you’ll need to address during deployment of these 5G-enabled edge use cases.

  • For Infrastructure & Operations Professionals

    REPORT: IoT Solutions Transform Smart Buildings Into Strategic Productivity Assets

    Extend Opportunities Beyond Efficiency To Include Enhancing Worker Experience

    May 12, 2020Michele Pelino, Andrew Hewitt

    Many firms are deploying building management solutions enabled by the internet of things (IoT) to achieve operational and strategic goals. Initial benefits often focus on improving energy efficiency in power; lighting; and heating, ventilation, and air conditioning (HVAC) systems. However, savvy digital business leaders look beyond bottom-line savings, using their facilities to contribute to new top-line growth opportunities. This report helps infrastructure and operations (I&O) execs support these efforts to improve energy efficiency and employee productivity and transform the work environment. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

  • For Infrastructure & Operations Professionals

    REPORT: Forrester Infographic: Differentiate Employee Experience In Smart Building Environments

    April 17, 2020 Andrew Hewitt, Michele Pelino, Merritt Maxim

    As the importance of employee experience (EX) grows, where you work matters even more. Today's workplace is undergoing a renaissance of new digitally connected technologies designed to improve employee productivity and engagement. This infographic walks infrastructure and operations (I&O) professionals through the daily journey of an employee in this modern workplace and offers best practices for deploying, managing, and securing the connected office environment.

  • For Infrastructure & Operations Professionals

    REPORT: IoT Connectivity: Align The Wide Array Of Options With Your Requirements

    An Overview Of The Low-Power Wireless Technology Choices Augmenting Today's Networks

    February 26, 2020 Andre Kindness, Michele Pelino

    Network-connected sensors and actuators improve business operations and transform products. But internet-of-things (IoT) requirements stretch traditional enterprise wireless technologies past their breaking points. A dizzying array of low-power networking technologies have emerged over the past five years. Infrastructure and operations (I&O) professionals can navigate this new landscape using this report, which defines a taxonomy of low-power transport technologies, provides an overview of the technologies in each category, and highlights the emergence of multibusiness networks.

View all of Michele Pelino's Research

Clients Who Work With Michele Pelino Also Work With:

View all related analysts

Connect

Brief Our Analysts

Upcoming Events

Webinar: Rethink The Smart Office For 2021

Date: November 16, 2020
Time: 11:00 AM-12:00 PM Eastern Standard Time
Register
View all upcoming events