Mobile Device Management

The proliferation of both employer- and employee-owned mobile devices in the workplace presents new challenges for IT management and security. The variety of devices, operating systems, and apps — many of which may conflict with existing organizational standards — requires new configuration, reporting, and support capabilities.

Latest Research

  • For Infrastructure & Operations Professionals

    REPORT: Unified Endpoint Management (UEM) Finally Arrives

    Modernize Your Management Strategy To Improve Employee Experience

    January 18, 2018 David K. Johnson, Andrew Hewitt

    Employees expect infrastructure and operations (I&O) pros to deliver a productive experience across all their devices and apps — regardless of whether they're using mobile devices or PCs. While most companies manage their PCs and mobile devices with separate management tools, it's now possible to consolidate and use enterprise mobility management (EMM) as the primary tool to manage employee technology. This report explains how the UEM model offers a better experience for I&O pros and employees and contains best practices for modernizing your approach. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

  • For Infrastructure & Operations Professionals

    REPORT: The Forrester Wave™: Enterprise Mobility Management, Q4 2017

    The 13 Providers That Matter Most And How They Stack Up

    November 30, 2017 David K. Johnson, Andrew Hewitt

    In our 26-criteria evaluation of enterprise mobility management (EMM) providers, we identified the 13 most significant ones — BlackBerry, Centrify, Cisco, Citrix, IBM, Ivanti, Jamf, ManageEngine, Matrix42, Microsoft, MobileIron, Sophos, and VMware — and researched, analyzed, and scored them. This report shows how each provider measures up and helps infrastructure and operations (I&O) professionals choose the right partner for their workforce mobility initiatives.

  • For Infrastructure & Operations Professionals

    REPORT: Drive Employee Productivity With Rugged Mobile Moments

    Ensure That Your Device Strategy Meets The Rugged Requirements Of Employees In Less-Than-Ideal Conditions

    August 10, 2017 J. P. Gownder, Andrew Hewitt

    Delivering on a strategy to improve your business' customer experience or supplying an employee with key data might hinge on greater resilience than your average iPhone provides. The only way to ensure that a device can withstand certain conditions is by ruggedization — a process that uses a set of rigorous certifications to increase longevity and effectiveness of employee devices in harsh environments and nontraditional settings. This report gives infrastructure and operations (I&O) professionals our latest research on the rugged market and helps them match the right rugged technology to the right employees in their immediate context. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

  • For Infrastructure & Operations Professionals

    REPORT: Vendor Landscape: Enterprise Mobility Management (EMM) Solutions, 2017

    The First Wave Of EMM Has Matured But Stands On The Verge Of Evolution

    July 28, 2017 Andrew Hewitt, David K. Johnson

    While infrastructure and operations (I&O) pros have historically employed enterprise mobility management (EMM) solutions to address mobile device management and security, these solutions are expanding to take on new business applications. This broader remit includes unified endpoint management (UEM), internet of things (IoT), and advanced analytics. This report examines key functions and trends that shape the present and future of the EMM market and takes a look at the vendors that make up the EMM landscape.

  • For Security & Risk Professionals

    REPORT: Build A Cross-Functional Mobile Security Team

    Evolve Services To Keep Up With Customer Needs

    February 22, 2017 Chris Sherman

    As security leaders look to support business engagement with customers, partners, and employees through mobile, they often discover gaps in team expertise. To better organize talent, security execs must divide mobile security responsibilities among existing security operations and architecture roles. They must also partner with the office of the CIO and business leaders on strategic initiatives. The goal is to build a cross-functional group of security strategy and ops staff with clear responsibilities. This report explains the elements of an effective mobile security team.

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