Naveen   Chhabra

Naveen Chhabra

Senior Analyst Serving Infrastructure & Operations Professionals

Naveen serves Infrastructure & Operations Professionals, delivering strategic guidance to Forrester's vendor and end user clients. He helps enterprises develop and execute cloud strategies, as well as design and deliver the services that I&O Professionals must enable to support the BT agenda. His research coverage includes cloud services, IT (process) automation, and services management.

Previous Work Experience

Naveen brings over 17 years of varied experience. Prior to joining Forrester, he spent 12 years with Hewlett-Packard, where he worked across many functional areas in roles including cloud solution consulting, pre-sales, and R&D in HP Software. He has experience guiding I&O Professionals to drive benefits through adoption and utilization of IT management software spanning application management, cloud computing, IT automation, and service design and delivery.

Education

Naveen holds a bachelor's degree in electronics engineering from the NIT Jalandhar.

Naveen Chhabra

Senior Analyst Serving Infrastructure & Operations Professionals

Naveen serves Infrastructure & Operations Professionals, delivering strategic guidance to Forrester's vendor and end user clients. He helps enterprises develop and execute cloud strategies, as well as design and deliver the services that I&O Professionals must enable to support the BT agenda. His research coverage includes cloud services, IT (process) automation, and services management.

Previous Work Experience

Naveen brings over 17 years of varied experience. Prior to joining Forrester, he spent 12 years with Hewlett-Packard, where he worked across many functional areas in roles including cloud solution consulting, pre-sales, and R&D in HP Software. He has experience guiding I&O Professionals to drive benefits through adoption and utilization of IT management software spanning application management, cloud computing, IT automation, and service design and delivery.

Education

Naveen holds a bachelor's degree in electronics engineering from the NIT Jalandhar.

Naveen Chhabra's Research

Most RecentMost Popular
  • For Infrastructure & Operations Professionals

    REPORT: Develop A Recovery Readiness View To Gain Insights Into Your Recovery

    Envision And Build Predictable Technology Infrastructure

    January 26, 2018Naveen Chhabra

    Businesses demand a reliable and predictable technology infrastructure. While infrastructure and operations (I&O) professionals have embraced a myriad of technologies to improve availability, reliability, and recoverability, they still lack a real-time dashboard that depicts current and potential recovery readiness. This is not due to a lack of technology solutions, but rather a lack of vision and commitment. This report shows I&O pros how to apply the principles that some businesses have developed to help their clients improve insights using dashboards, reliability, and predictability.

  • For Infrastructure & Operations Professionals

    REPORT: Case Study: Airports Authority Of India Achieves Continuous Operations Despite Natural Calamity

    The Comprehensive Planning, Recovery Automation, And Frequent Testing Of AAI And NIIT Technologies Delivers Results

    January 26, 2018Naveen Chhabra

    Infrastructure and operations (I&O) professionals get the importance of developing a comprehensive disaster recovery (DR) plan, testing it frequently, and automating it as much as possible. But firms in all countries and industries still suffer from lack of automation, limited scenario coverage, and infrequent recovery plan testing. How, then, can I&O pros meet the expectation of maintaining business continuity during a disaster? This report highlights the benefits that the Airports Authority of India achieved by diligent automation and frequent testing of recovery planning and execution.

  • For Infrastructure & Operations Professionals

    REPORT: Apply Maslow's Hierarchy And Deming's PDCA Cycle For Continuous Infrastructure Improvement

    Continuous Improvement: The Infrastructure Transformation Playbook

    January 12, 2018Naveen Chhabra

    Infrastructure and operations (I&O) teams have a broader charter in the age of the customer. I&O pros must optimize their infrastructure people, processes, and technology in pursuit of customer obsession. This report provides insight into how I&O pros can apply Maslow's hierarchy of needs and Deming's plan-do-check-act cycle to drive business growth. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy. We revised this edition to factor in new ideas, examples, and data.

  • For Infrastructure & Operations Professionals

    REPORT: Back Up Your SaaS Data — Because Most SaaS Providers Don't

    Cloud-To-Cloud Backup Is The Only Practical Option For SaaS Data Protection

    December 29, 2017Naveen Chhabra

    Software-as-a-service (SaaS) is a popular element of a sound technology strategy. While almost all SaaS vendors explicitly state that protecting data is the customer's responsibility, infrastructure and operations (I&O) leaders usually send critical data to those providers without any plan for ensuring data resiliency. Back up SaaS data or risk losing customers, partners, and employees. Stop leaving the door open to data loss, and start proactively protecting cloud data before it's too late. This report helps I&O leaders navigate the landscape of SaaS services and data recovery. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

  • For Infrastructure & Operations Professionals

    REPORT: Three Vendors Disrupting Integrated Secondary Storage And Data Protection

    Integrated Secondary Storage And Data Protection Will Gain Widespread Adoption In 24 Months

    October 30, 2017Naveen Chhabra

    Data protection suffers from archaic tools and processes, a lack of innovation and architectural change, and the need for proprietary secondary storage alongside primary storage and software. No single solution supports fast, reliable recovery and secondary data copies. This report shows infrastructure and operations (I&O) pros how three vendors — Cohesity, Reduxio, and Rubrik — are trying to change the way enterprises manage secondary storage, data protection, and data copies and to attain a 1-second recovery point objective (RPO) for mission-critical applications.

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