Naveen   Chhabra

Naveen Chhabra

Senior Analyst Serving Infrastructure & Operations Professionals

Naveen serves Infrastructure & Operations Professionals, delivering strategic guidance to Forrester's vendor and end user clients. He helps enterprises develop and execute cloud strategies, as well as design and deliver the services that I&O Professionals must enable to support the BT agenda. His research coverage includes cloud services, IT (process) automation, and services management.

Previous Work Experience

Naveen brings over 17 years of varied experience. Prior to joining Forrester, he spent 12 years with Hewlett-Packard, where he worked across many functional areas in roles including cloud solution consulting, pre-sales, and R&D in HP Software. He has experience guiding I&O Professionals to drive benefits through adoption and utilization of IT management software spanning application management, cloud computing, IT automation, and service design and delivery.

Education

Naveen holds a bachelor's degree in electronics engineering from the NIT Jalandhar.

Naveen Chhabra

Senior Analyst Serving Infrastructure & Operations Professionals

Naveen serves Infrastructure & Operations Professionals, delivering strategic guidance to Forrester's vendor and end user clients. He helps enterprises develop and execute cloud strategies, as well as design and deliver the services that I&O Professionals must enable to support the BT agenda. His research coverage includes cloud services, IT (process) automation, and services management.

Previous Work Experience

Naveen brings over 17 years of varied experience. Prior to joining Forrester, he spent 12 years with Hewlett-Packard, where he worked across many functional areas in roles including cloud solution consulting, pre-sales, and R&D in HP Software. He has experience guiding I&O Professionals to drive benefits through adoption and utilization of IT management software spanning application management, cloud computing, IT automation, and service design and delivery.

Education

Naveen holds a bachelor's degree in electronics engineering from the NIT Jalandhar.

Naveen Chhabra's Research

Most RecentMost Popular
  • For Infrastructure & Operations Professionals

    REPORT: Now Tech: Hyperconverged Infrastructure, Q3 2018

    Forrester's Overview Of 14 Hyperconverged Infrastructure Vendors

    July 12, 2018Naveen Chhabra

    You can use hyperconverged infrastructure (HCI) to deliver flexible and scalable infrastructure services, simplify IT operations, and reduce overall costs. But to access these benefits, you'll first have to select from a diverse set of vendors — vendors that vary by size, functionality, geography, vision and vertical market focus. Infrastructure and operations (I&O) professionals should use Forrester's Now Tech report to understand the value they can expect from HCI vendors and select a vendor based on size and functionality.

  • For Infrastructure & Operations Professionals

    REPORT: Ransomware Is A Business Continuity Issue

    Firms Are Just Not Prepared To Handle Cybersecurity-Induced Disasters

    May 22, 2018Naveen Chhabra, Josh Zelonis

    Ransomware attacks hit firms hard on all fronts — the business, partners, clients, employees, and regulators. Successfully getting out of a ransomware situation requires I&O and S&R pros to work hand in hand. This report gives IT leaders a view of the state of readiness during ransomware attacks — and exposes the illusion of preparedness. It offers insights into why leaders should bridge the gap between S&R and I&O teams in their organization for the goal of a well-coordinated recovery.

  • For Infrastructure & Operations Professionals

    REPORT: Develop A Recovery Readiness View To Gain Insights Into Your Recovery

    Envision And Build Predictable Technology Infrastructure

    January 26, 2018Naveen Chhabra

    Businesses demand a reliable and predictable technology infrastructure. While infrastructure and operations (I&O) professionals have embraced a myriad of technologies to improve availability, reliability, and recoverability, they still lack a real-time dashboard that depicts current and potential recovery readiness. This is not due to a lack of technology solutions, but rather a lack of vision and commitment. This report shows I&O pros how to apply the principles that some businesses have developed to help their clients improve insights using dashboards, reliability, and predictability.

  • For Infrastructure & Operations Professionals

    REPORT: Case Study: Airports Authority Of India Achieves Continuous Operations Despite Natural Calamity

    The Comprehensive Planning, Recovery Automation, And Frequent Testing Of AAI And NIIT Technologies Delivers Results

    January 26, 2018Naveen Chhabra

    Infrastructure and operations (I&O) professionals get the importance of developing a comprehensive disaster recovery (DR) plan, testing it frequently, and automating it as much as possible. But firms in all countries and industries still suffer from lack of automation, limited scenario coverage, and infrequent recovery plan testing. How, then, can I&O pros meet the expectation of maintaining business continuity during a disaster? This report highlights the benefits that the Airports Authority of India achieved by diligent automation and frequent testing of recovery planning and execution.

  • For Infrastructure & Operations Professionals

    REPORT: Apply Maslow's Hierarchy And Deming's PDCA Cycle For Continuous Infrastructure Improvement

    Continuous Improvement: The Infrastructure Transformation Playbook

    January 12, 2018Naveen Chhabra

    Infrastructure and operations (I&O) teams have a broader charter in the age of the customer. I&O pros must optimize their infrastructure people, processes, and technology in pursuit of customer obsession. This report provides insight into how I&O pros can apply Maslow's hierarchy of needs and Deming's plan-do-check-act cycle to drive business growth. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy. We revised this edition to factor in new ideas, examples, and data.

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