Oracle

Latest Research

  • For Application Development & Delivery Professionals

    REPORT: Mega Vendors Use AI To Change The CRM Game

    How Microsoft, Oracle, Salesforce, And SAP Leverage AI For Customer Engagement

    April 26, 2018 John Bruno

    Artificial intelligence (AI) is now reaching a level of maturity where application development and delivery (AD&D) professionals can leverage its advancements to change the way their businesses attract, engage with, and win customers. Recent innovations and acquisitions have sparked an arms race among the leading CRM vendors. Read this report to understand the approaches that the CRM mega vendors bring to their portfolios and how AD&D leaders can use AI to breathe life into their customer engagement and CRM strategies.

  • For eBusiness & Channel Strategy Professionals

    REPORT: Now Tech: Recurring Customer And Billing Management, Q2 2018

    Forrester's Overview Of 34 Recurring Customer And Billing Management Providers

    April 17, 2018 Lily Varon

    You can use recurring customer and billing management solutions to: 1) easily configure pricing models; 2) manage customer relationships; and 3) get insight into recurring customers and revenues. But to access these benefits, you'll first have to select from a diverse set of vendors — vendors that vary by size, functionality, and vertical market focus. Digital business pros should use Forrester's Now Tech report to understand the value they can expect from a recurring customer and billing management provider and select vendors based on size and functionality.

  • For Application Development & Delivery Professionals

    REPORT: The Forrester New Wave™: Conversational Computing Platforms, Q2 2018

    The Seven Providers That Matter Most And How They Stack Up

    April 12, 2018 Rob Koplowitz, Michael Facemire

    In Forrester's evaluation of the emerging market for conversational computing platforms, we identified the seven most significant providers — Amazon, Google, IBM, Microsoft, Nuance Communications, Oracle, and Rulai — in the category and evaluated them. This report details our findings about how each vendor scored against nine criteria and where they stand in relation to each other. Application developers should use this review to select the right partners for their conversational computing platform needs.

  • For Application Development & Delivery Professionals

    REPORT: The Forrester Wave™: Development-Only Public Cloud Platforms, North America, Q2 2018

    The 11 Providers That Matter Most And How They Stack Up

    April 9, 2018 John R. Rymer, Dave Bartoletti

    In our 27-criteria evaluation of development-only public cloud platform providers, we identified the 11 most important vendors — Alibaba, Amazon Web Services (AWS), CenturyLink, Google, IBM, Microsoft, Oracle, Pivotal Software, Red Hat, Salesforce, and SAP — and researched, assessed, and scored them. This report shows how each provider measures up and helps application development and delivery (AD&D) professionals make the right choices.

  • For Application Development & Delivery Professionals

    REPORT: The Forrester Wave™: Full-Stack Public Cloud Development Platforms, North America, Q2 2018

    The Seven Providers That Matter Most And How They Stack Up

    April 9, 2018 Dave Bartoletti, John R. Rymer

    In our 31-criteria evaluation of full-stack public cloud development platform providers, we identified the seven most important vendors — Alibaba, AWS, CenturyLink, Google, IBM, Microsoft, and Oracle — and researched, assessed, and scored them. This report shows how each provider measures up and helps application development and delivery (AD&D) professionals make the right choices.

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