Oracle

Latest Research

  • For Enterprise Architecture Professionals

    REPORT: The Forrester Wave™: Big Data NoSQL, Q1 2019

    The 15 Providers That Matter Most And How They Stack Up

    March 14, 2019 Noel Yuhanna

    NoSQL has become critical for all businesses to support modern business applications. In our 26-criterion evaluation of NoSQL providers, we identified the 15 most significant ones — Aerospike, Amazon Web Services (AWS), ArangoDB, Couchbase, DataStax, Google, IBM, MarkLogic, Microsoft, MongoDB, Neo4j, Oracle, RavenDB, Redis Labs, and SAP — and researched, analyzed, and scored them. This report shows how each provider measures up and helps enterprise architecture (EA) professionals select the right one for their needs.

  • For Enterprise Architecture Professionals

    REPORT: The Forrester Wave™: Cloud Hadoop/Spark Platforms, Q1 2019

    The 11 Providers That Matter Most And How They Stack Up

    February 13, 2019 Noel Yuhanna, Mike Gualtieri

    Cloud Hadoop/Spark (HARK) platforms accelerate insights by automating the storage, processing, and accessing of big data. In our 25-criterion evaluation of HARK providers, we identified the 11 most significant ones — Amazon Web Services (AWS), Cloudera, Google, Hortonworks, Huawei, MapR, Microsoft, Oracle, Qubole, Rackspace, and SAP — and researched, analyzed, and scored them. This report shows how each provider measures up and helps enterprise architecture (EA) professionals select the right one for their needs. Note: Cloudera and Hortonworks completed their planned merger on January 3, 2019, and will continue as Cloudera. This Forrester Wave reflects our evaluation of each company's independent HARK platforms prior to the completion of the merger.

  • For B2C Marketing Professionals

    REPORT: Now Tech: Real-Time Interaction Management, Q1 2019

    Forrester's Overview Of 42 RTIM Providers

    January 11, 2019 Rusty Warner

    B2C marketers can use real-time interaction management (RTIM) offerings to orchestrate contextually relevant customer experiences (CX), address customer expectations for mutual value exchanges with their brand, and align marketing with all of their firms' customer-facing functions. But to access these benefits, you'll first have to select from a diverse set of vendors that vary widely. Use Forrester's Now Tech report to understand the value you can expect from a RTIM provider and select vendors based on size and functionality.

  • For CIO Professionals

    REPORT: The Forrester Wave™: Contract Lifecycle Management For All Contracts, Q1 2019

    The 13 Providers Of CLM Solutions For All Contracts That Matter Most And How They Stack Up

    January 8, 2019 Andrew Bartels

    In our 30-criteria evaluation of contract lifecycle management (CLM) providers for all contracts, we identified the 13 most significant ones — Agiloft, Apttus, CLM Matrix, Cobblestone, Concord, Conga, Exari, Exigent, Icertis, Legal Suite, Oracle, SpringCM, and Symfact — and researched, analyzed, and scored them. This report shows how each provider measures up and helps CIOs make the right choice.

  • For Customer Experience Professionals

    REPORT: How To Build The Right Portfolio Of Customer Success Services

    Customer Success Management Requires More Than Just A Handful Of Dedicated Success Managers

    January 4, 2019 TJ Keitt

    Customer success management (CSM) keeps clients of B2B businesses on the path to renewal. Customer success managers are the clients' guides in this process, but they are merely one component in the portfolio of CSM services that keep clients on the right track. This report outlines the full range of customer success services and shows customer experience (CX) professionals how they can help their businesses develop their own services.

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