Outsourcing

While there are many types of outsourcing, in general it refers to contracting a business process or function previously performed in-house to an outside entity. Research coverage includes application outsourcing, data center outsourcing, and hosting and managed services.

Latest Research

  • For CIO Professionals

    REPORT: Australia Tech Market Outlook, 2018 To 2019

    CIOs Will Focus Investments On Increasing Business Speed

    February 20, 2018 Tim Sheedy

    This is the time of year when Australian CIOs and their partners in the business plan their 2018 technology budgets. To help CIOs with this process, this report provides our current forecast for the Australian tech market in aggregate and by technology category and analyzes the industry trends driving this spending. CIOs can use this data to help understand where their peers are increasing spending and where they're winding it back.

  • For CIO Professionals

    REPORT: India Tech Market Outlook, 2018 To 2019

    India Will Go Through A Phase Of Cautious Spending In 2019

    January 23, 2018 Ashutosh Sharma

    India's economy is a story of fits and starts. Firms expect the pro-business government to take up aggressive reforms to fast-track economic growth. However, major reforms like demonetization and the rollout of the goods and services tax (GST) stalled growth in 2016 and 2017. An impending national election in 2019 introduces more uncertainty. This report helps Indian CIOs understand the factors that will influence tech spending in the country for 2018 and 2019 and prioritize their technology investments.

  • For CIO Professionals

    REPORT: Partner Strategically To Accelerate Your Insights-Driven Business

    Advanced Level: People Practices For Insights-Driven Businesses

    January 22, 2018 Jennifer Belissent, Ph.D.

    Concerned with time-to-market and inspired by new business models, business and technology execs look to service providers for relevant insights that they can apply directly to their business processes. The new insights services market will radically change the way companies source data and analytics technologies and services. In this report, we define the growing market in the context of the broader data and analytics trends and help CIOs and their business partners select the strategic service partners that best meet their needs.

  • For CIO Professionals

    REPORT: China Tech Market Outlook, 2018 To 2019

    Technology Investment In Digital Innovation And Ecosystem Expansion Remains Strong As China Reforms

    January 16, 2018 Charlie Dai

    Technology spending in China will reach $234 billion in 2018 as the Chinese government and enterprises further drive necessary reforms by investing in technologies for digital innovation and ecosystem expansion. This report analyzes the key trends and factors that will affect tech purchases in China in 2018. CIOs can use this data to see where their peers are increasing spending and to accelerate their digital transformation to become customer-obsessed and stay competitive in the market.

  • For CIO Professionals

    REPORT: The Global Tech Market Outlook For 2018 To 2019

    Continued Tech Growth Will Peak In 2018 At 5.1% In Constant Currencies

    January 5, 2018 Andrew Bartels

    2017 turned out to be a more positive year for global economies and tech markets than we had expected at the start of the year. 2018 will continue that trend, but concerns about the outlook will resurface in 2019. To help CIOs navigate these shifting tech waters and deliver the technologies that win, serve, and retain customers, this report provides Forrester's projections for baseline growth in the global tech market — by region and country, product, and other dimensions like new project spending or business technology (BT).

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