Outsourcing

While there are many types of outsourcing, in general it refers to contracting a business process or function previously performed in-house to an outside entity. Research coverage includes application outsourcing, data center outsourcing, and hosting and managed services.

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1218 results in Reports

  • Outsourcing
  • For CIO Professionals

    Report:Market Overview: Public Cloud Infrastructure-As-A-Service (IaaS) In The European Market

    CIOs Benefit As Local Cloud Providers Position Themselves To Augment Hyperscale Leaders

    CIOs supporting their European operations with public cloud infrastructure see a market that appears healthy but fragmented. Hyperscale arrivals from the US mix with locally developed options and...

    • Downloads: 70
  • For Infrastructure & Operations Professionals

    Report:Transform Your Infrastructure Ecosystem For The BT Era

    Assessment: The Infrastructure Transformation Playbook

    More-flexible sourcing models are now disrupting traditional infrastructure vendor management strategies. The nature of vendors, and therefore, of vendor relationships themselves, is changing. Also,...

    • Downloads: 55
  • For CIO Professionals

    Report:Brief: Is Your Offshore Services Vendor Willing To Cannibalize Itself?

    Automation, The Cloud, And Short-Cycle Digital Projects Are Forcing A Shift In Business Models

    The business technology (BT) agenda is increasing focus on infrastructure automation, the cloud, and digital projects with short contract cycles. The approaches underpinning offshore vendors'...

    • Downloads: 42
  • For Security & Risk Professionals

    Report:Top 13 Technology Trends S&R Pros Should Watch: 2016

    Security Analytics Abound, And Vendor Marketing Has Lost Its Way

    Each year, analysts from across Forrester's security and risk research team draw insight from our hundreds of enterprise questions, vendor briefings, and consultations; the 40-plus research projects...

    • Downloads: 236
  • For CIO Professionals

    Report:Brief: China Tech Spending By Industry, 2016

    Digital Business Drives Tech Spending In China

    China's recent macroeconomic performance has cast a veil of uncertainty over the prospects for global economic growth in 2016. Similarly, many vertical industries in China will continue to grow...

    • Downloads: 56
  • For Sourcing & Vendor Management Professionals

    Report:Bring Your Applications Management Services Into Your Digital Future

    Harness AMS Spending To Support Digital Transformation

    Customers continue to rely and spend heavily on application management services (AMS) available from outsourcing companies, but with relatively little direct business impact. How can clients get more...

    • Downloads: 77
  • For CIO Professionals

    Report:The Canadian Tech Market Outlook For 2016 To 2017

    Canadian Tech Buyers Showed Signs Of Life In 2015, But That Will Fade In 2016

    CIOs in Canada must prepare to make important decisions to fast-track their adoption of cloud services and software-as-a-service (SaaS). While 2016 to 2017 promises to be a tumultuous period for many...

    • Downloads: 119
  • For eBusiness & Channel Strategy Professionals

    Report:Five Pitfalls To Avoid When Executing A Retail eCommerce Strategy

    Processes: The Retail eCommerce Playbook

    Retail eCommerce has two decades of experience under its belt, so companies in the early stages of web retail can now follow a fairly established set of best practices. This report provides guidance...

    • Downloads: 1270
  • For Infrastructure & Operations Professionals

    Report:Adoption Profile: Hosted Private Cloud, North America And Europe, Q1 2016

    Hosted private cloud takes characteristics from both internal private environments and public cloud to create a third infrastructure-as-a-service (IaaS) deployment model. Despite its later entry,...

    • Downloads: 176
  • For Infrastructure & Operations Professionals

    Report:Simplify Your Hybrid Infrastructure Strategy With Cloud Exchanges

    How Colocation And Interconnection Partners Can Help Support Your Multicloud Future

    As the cloud market matures, more critical business applications will continue to move into cloud environments. In this increasingly hybrid environment, infrastructure and operations (I&O)...

    • Downloads: 196
  • For Application Development & Delivery Professionals

    Report:Insights Services Disrupt The Data And Analytics Market

    New Services Improve Access To Insights But Cannibalize Traditional Markets

    Concerned with time-to-market and inspired by new cloud models, business and technology decision-makers increasingly look to service providers for relevant insights that they can apply directly to...

    • Downloads: 211
  • For CIO Professionals

    Report:Indian Tech Market Outlook, 2016 To 2017

    India Will Outpace Other Asia Pacific Markets In Technology Spending Growth

    In 2016, India will outpace all Asia Pacific countries in technology spending growth. Rapidly maturing customer expectations in the country will force businesses to deliver better digital experiences...

    • Downloads: 95
  • For CIO Professionals

    Report:China Tech Market Outlook, 2016 To 2017

    Business Technology Enables Digital Transformation In China

    Technology spending in China will reach $147 billion in 2016 as organizations accelerate digital transformation initiatives by rapidly increasing their business technology investments. This report...

    • Downloads: 121
  • For CIO Professionals

    Report:Australian Tech Market Outlook, 2016 To 2017

    Digital Business Initiatives Will Drive New Tech Spending

    This is the time of year when CIOs and their business partners plan their 2016 tech budgets. To help CIOs with this process, this report provides our current forecast for the Australian tech market...

    • Downloads: 63
  • For CIO Professionals

    Report:2016 Tech Budget Benchmarks

    What You Need To Know About What Your Industry Peers Are Spending On Business And Information Technologies

    Every year, CIOs look for tech budget benchmarks to defend tech spending levels to business partners and to help determine where their firm may be overspending or underspending on technology. In this...

    • Downloads: 545
  • For B2B Marketing Professionals

    Report:B2B Inside Sales: "Inside Or Out?" — That Is The Question

    Why More B2B Companies Are Outsourcing Early-Stage Selling Activities

    As business-to-business (B2B) companies better align the buyer's and seller's journey, inside sales teams will play a more prominent role in the buyer's engagement process while simultaneously...

    • Downloads: 185
  • For CIO Professionals

    Report:The Global Tech Market Outlook For 2016 To 2017

    The Five Themes That Will Define Tech Spending In The Next Two Years

    With CIOs returning to work after their New Year's Eve celebrations, it is time to get back to the serious business of reviewing their 2016 tech spending plans and starting to think about what should...

    • Downloads: 696
  • For Sourcing & Vendor Management Professionals

    Report:The Forrester Wave™: EMEA Workplace Services, Q4 2015

    The 13 Providers That Matter Most And How They Stack Up

    In Forrester's 27-criteria evaluation of Europe, Middle East, and Africa (EMEA) workplace services vendors, we identified the 13 most significant providers — Atos, Capgemini, Computacenter, CSC,...

    • Downloads: 147
  • For Sourcing & Vendor Management Professionals

    Report:The Forrester Wave™: North American Workplace Services, Q4 2015

    The 14 Providers That Matter Most And How They Stack Up

    In Forrester's 26-criteria evaluation of North American (NA) services vendors, we identified the 14 most significant providers — Atos, Capgemini, Cognizant, CompuCom (The Global Workspace...

    • Downloads: 140
  • For Sourcing & Vendor Management Professionals

    Report:The Forrester Wave™: Global Workplace Services, Q4 2015

    The 13 Providers That Matter Most And How They Stack Up

    In Forrester's 27-criteria evaluation of global workplace services vendors, we identified the 13 most significant providers — Atos, Capgemini, Cognizant, CSC, Fujitsu, The Global Workspace...

    • Downloads: 183
  • For Infrastructure & Operations Professionals

    Report:Vendor Landscape: Cloud Strategies Of Leading Global Infrastructure Outsourcing Providers

    If You Can't Beat The Hyperscale Public Clouds, Manage Them

    Most large firms have already adopted cloud computing in some form, with many aggressively expanding their use. Cloud strategies of the global infrastructure outsourcing service providers have...

    • Downloads: 2852
  • For Application Development & Delivery Professionals

    Report:Organize For Mobile Development Success

    Organization: The Mobile App Development Playbook

    Customer expectations are soaring as the mobile mind shift accelerates. To meet them, mobile development teams must release high-quality apps multiple times per year. It's important to focus on three...

    • Downloads: 683
  • For Sourcing & Vendor Management Professionals

    Report:What Does It Cost To Source A Mobile App?

    Skill Level, Location, And App Complexity Drive The Cost Of Assembling Mobile IDEA Teams

    Mobile projects are everywhere as leading application development and delivery (AD&D) pros race to build better ways to engage employees, partners, and customers. Development leaders often struggle...

    • Downloads: 156
  • For Application Development & Delivery Professionals

    Report:Cloud Service Provider Categories Are Shifting: Here's Your Guide

    Forrester's External Computing Service Model Definitions And Assessment

    If you're confused about the proliferation of externally hosted computing services labeled cloud, read this report. We introduce a new set of definitions to describe cloud-based services —...

    • Downloads: 321
  • For Infrastructure & Operations Professionals

    Report:TechRadar™: Cloud Computing, Q4 2015

    Road Map: The Cloud Computing Playbook

    Cloud service providers are quickly rolling out innovative cloud services, and, for a growing number of enterprises, cloud-first is a preferred strategy. Enterprises are facing more competition than...

    • Downloads: 621