Outsourcing

While there are many types of outsourcing, in general it refers to contracting a business process or function previously performed in-house to an outside entity. Research coverage includes application outsourcing, data center outsourcing, and hosting and managed services.

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25 results in Reports

  • Outsourcing
  • Past 6 months
  • For CIO Professionals

    Report:European Tech Market Outlook For 2016 To 2017

    Brexit And Sluggish Economies Will Lead To Stagnant Tech Demand

    After a surprisingly strong 2015 European tech market, CIOs in European countries need to prepare for a much more difficult 2016 and 2017. Despite the European Central Bank's stimulus and stronger...

    • Downloads: 135
  • For CIO Professionals

    Report:Real Managed Clouds Offer Much More Than Just Outsourced Infrastructure

    The Managed Cloud Market Is Maturing, With The Better Providers Emphasizing Services That Support Their Customers' Digital Journey

    Cloud computing changes the way that applications are designed, built, and run. It is often part of a broader organizational change, as enterprises move to embrace digital opportunities. Providers of...

    • Downloads: 110
  • For CIO Professionals

    Report:Brief: How To Engage With Services Firms On Digital Platform Projects

    Insights Gleaned From Customer Interviews For The Forrester Wave™: Digital Platform Engineering Services, Q2 2016

    As companies seek to build digital platforms to transform their business, services firms from varying backgrounds are coming to market with digital platform engineering services (DPES) practices....

    • Downloads: 75
  • For CMO Professionals

    Report:Delivering Software For Customer Obsession

    Build-Or-Buy Is Now Build-Compose-Outsource-Or-Buy

    Customer-obsessed organizations need great software to differentiate themselves from their competitors. But where to find that great software? What combination of buy, reuse, assemble, and...

    • Downloads: 52
  • For Infrastructure & Operations Professionals

    Report:Cloud Powers The New Connected Economy

    Vision: The Cloud Computing Playbook

    No longer a tactical solution, cloud is a strategic enabler of connected economies. Technology leaders will orchestrate cloud ecosystems, connecting employees, customers, partners, vendors, and...

    • Downloads: 902
  • For Infrastructure & Operations Professionals

    Report:Quick Take: HPE Spins Its Services Unit To CSC

    In a move that caught industry observers by surprise, Hewlett Packard Enterprise (HPE) announced plans to spin off its Enterprise Services unit and merge it with CSC to form a new, independent entity...

    • Downloads: 90
  • For CIO Professionals

    Report:Brief: China's Clouds Come To Europe

    Established Chinese Providers Offer New Choices For The European Public Cloud Infrastructure Market

    Already well-established in their home market, Alibaba and Huawei are bringing competing public cloud solutions to Europe in 2016. One will launch under its own brand, while the other has chosen to...

    • Downloads: 73
  • For Infrastructure & Operations Professionals

    Report:Vendor Landscape: Hybrid Cloud Management Solutions Of Major Service Providers, Q2 2016

    Service providers are relying more upon software assets and intellectual property (IP) when carrying out client engagements. This is certainly true with hybrid cloud management: Providers are...

    • Downloads: 350
  • For Application Development & Delivery Professionals

    Report:The ROI Of SaaS

    A Total Economic Impact™ Analysis Uncovers Long-Term Business Value, But Cost Savings Are Not Guaranteed

    Software-as-a-service (SaaS) is fast becoming a viable alternative for enterprise software across every business process category. But application development and delivery (AD&D) professionals must...

    • Downloads: 1941
  • For Application Development & Delivery Professionals

    Report:Vendor Landscape: Public Cloud Platforms Consolidate, But New Disruptions On The Way

    The Market's Now 10 Years Old; Microservice Designs And Enterprise Apps Will Drive The Next Decade

    Public cloud platforms are the foundation for developing and running applications in the age of the customer. The market has matured rapidly as two vendors — Amazon Web Services and Microsoft —...

    • Downloads: 388
  • For CIO Professionals

    Report:US Tech Market Outlook For 2016 And 2017: Cloud And Business Caution Will Slow Growth

    Cloud Reaches A Tipping Point In US Tech Budgets, Rippling Through All Categories

    CIOs and other tech decision-makers will have to navigate conflicting positive and negative forces on their firms' tech spending in 2016 and 2017. On one hand, adoption of cloud is spreading to the...

    • Downloads: 342
  • For CIO Professionals

    Report:Market Overview: Public Cloud Infrastructure-As-A-Service (IaaS) In The European Market

    CIOs Benefit As Local Cloud Providers Position Themselves To Augment Hyperscale Leaders

    CIOs supporting their European operations with public cloud infrastructure see a market that appears healthy but fragmented. Hyperscale arrivals from the US mix with locally developed options and...

    • Downloads: 144
  • For Infrastructure & Operations Professionals

    Report:Transform Your Infrastructure Ecosystem For The BT Era

    Assessment: The Infrastructure Transformation Playbook

    More-flexible sourcing models are now disrupting traditional infrastructure vendor management strategies. The nature of vendors, and therefore, of vendor relationships themselves, is changing. Also,...

    • Downloads: 95
  • For CIO Professionals

    Report:Brief: Is Your Offshore Services Vendor Willing To Cannibalize Itself?

    Automation, The Cloud, And Short-Cycle Digital Projects Are Forcing A Shift In Business Models

    The business technology (BT) agenda is increasing focus on infrastructure automation, the cloud, and digital projects with short contract cycles. The approaches underpinning offshore vendors'...

    • Downloads: 75
  • For Security & Risk Professionals

    Report:Top 13 Technology Trends S&R Pros Should Watch: 2016

    Security Analytics Abound, And Vendor Marketing Has Lost Its Way

    Each year, analysts from across Forrester's security and risk research team draw insight from our hundreds of enterprise questions, vendor briefings, and consultations; the 40-plus research projects...

    • Downloads: 442
  • For CIO Professionals

    Report:Brief: China Tech Spending By Industry, 2016

    Digital Business Drives Tech Spending In China

    China's recent macroeconomic performance has cast a veil of uncertainty over the prospects for global economic growth in 2016. Similarly, many vertical industries in China will continue to grow...

    • Downloads: 99
  • For Sourcing & Vendor Management Professionals

    Report:Bring Your Applications Management Services Into Your Digital Future

    Harness AMS Spending To Support Digital Transformation

    Customers continue to rely and spend heavily on application management services (AMS) available from outsourcing companies, but with relatively little direct business impact. How can clients get more...

    • Downloads: 142
  • For CIO Professionals

    Report:The Canadian Tech Market Outlook For 2016 To 2017

    Canadian Tech Buyers Showed Signs Of Life In 2015, But That Will Fade In 2016

    CIOs in Canada must prepare to make important decisions to fast-track their adoption of cloud services and software-as-a-service (SaaS). While 2016 to 2017 promises to be a tumultuous period for many...

    • Downloads: 166
  • For eBusiness & Channel Strategy Professionals

    Report:Five Pitfalls To Avoid When Executing A Retail eCommerce Strategy

    Processes: The Retail eCommerce Playbook

    Retail eCommerce has two decades of experience under its belt, so companies in the early stages of web retail can now follow a fairly established set of best practices. This report provides guidance...

    • Downloads: 1340
  • For Infrastructure & Operations Professionals

    Report:Adoption Profile: Hosted Private Cloud, North America And Europe, Q1 2016

    Hosted private cloud takes characteristics from both internal private environments and public cloud to create a third infrastructure-as-a-service (IaaS) deployment model. Despite its later entry,...

    • Downloads: 223
  • For Infrastructure & Operations Professionals

    Report:Simplify Your Hybrid Infrastructure Strategy With Cloud Exchanges

    How Colocation And Interconnection Partners Can Help Support Your Multicloud Future

    As the cloud market matures, more critical business applications will continue to move into cloud environments. In this increasingly hybrid environment, infrastructure and operations (I&O)...

    • Downloads: 260
  • For Application Development & Delivery Professionals

    Report:Insights Services Disrupt The Data And Analytics Market

    New Services Improve Access To Insights But Cannibalize Traditional Markets

    Concerned with time-to-market and inspired by new cloud models, business and technology decision-makers increasingly look to service providers for relevant insights that they can apply directly to...

    • Downloads: 280
  • For CIO Professionals

    Report:Indian Tech Market Outlook, 2016 To 2017

    India Will Outpace Other Asia Pacific Markets In Technology Spending Growth

    In 2016, India will outpace all Asia Pacific countries in technology spending growth. Rapidly maturing customer expectations in the country will force businesses to deliver better digital experiences...

    • Downloads: 121
  • For CIO Professionals

    Report:China Tech Market Outlook, 2016 To 2017

    Business Technology Enables Digital Transformation In China

    Technology spending in China will reach $147 billion in 2016 as organizations accelerate digital transformation initiatives by rapidly increasing their business technology investments. This report...

    • Downloads: 146
  • For CIO Professionals

    Report:Australian Tech Market Outlook, 2016 To 2017

    Digital Business Initiatives Will Drive New Tech Spending

    This is the time of year when CIOs and their business partners plan their 2016 tech budgets. To help CIOs with this process, this report provides our current forecast for the Australian tech market...

    • Downloads: 78