Paul   Miller

Paul Miller

Senior Analyst Serving CIO Professionals

Paul serves the CIO role, focusing on the industrial internet of things (IoT) and cloud computing. His research explores how new technologies challenge established organizations and their business models. Cloud computing may not always save its adopters money, but cloud-based approaches consistently provide the flexibility and agility required to win, serve, and retain business in the age of the customer. Paul also looks at the way IoT is creating opportunities in sectors from healthcare and utilities to manufacturing and retail. At the simplest level, connected devices are used to track the use of expensive physical assets. But the opportunities are far larger than that, altering the ways in which machines are built, sold, used, and maintained, and transforming the relationship between makers, operators, and customers in ways that we are only just beginning to understand.

Previous Work Experience

Paul joined Forrester in 2015, having spent the previous six years as an independent analyst and founder of The Cloud of Data. His areas of focus included cloud computing and big data, with a particular emphasis on exploring the implications of integrating new approaches into existing business models and workflows. Paul worked with a variety of vendors, customer organizations, and public bodies. He was also a long-serving and active contributor to Gigaom Research's Analyst Network. Prior to that, Paul was a member of the senior management team at a UK software company. He has also filled roles related to shaping public policy around the use of information technology, particularly in the culture and education sectors, culminating in a period as the first director of the UK's Common Information Environment. This initiative was supported by organizations including the National Health Service, Jisc, the British Library, BBC, and others.

Education

Paul earned a Ph.D in archaeology from the University of York, in the UK.

Paul Miller

Senior Analyst Serving CIO Professionals

Paul serves the CIO role, focusing on the industrial internet of things (IoT) and cloud computing. His research explores how new technologies challenge established organizations and their business models. Cloud computing may not always save its adopters money, but cloud-based approaches consistently provide the flexibility and agility required to win, serve, and retain business in the age of the customer. Paul also looks at the way IoT is creating opportunities in sectors from healthcare and utilities to manufacturing and retail. At the simplest level, connected devices are used to track the use of expensive physical assets. But the opportunities are far larger than that, altering the ways in which machines are built, sold, used, and maintained, and transforming the relationship between makers, operators, and customers in ways that we are only just beginning to understand.

Previous Work Experience

Paul joined Forrester in 2015, having spent the previous six years as an independent analyst and founder of The Cloud of Data. His areas of focus included cloud computing and big data, with a particular emphasis on exploring the implications of integrating new approaches into existing business models and workflows. Paul worked with a variety of vendors, customer organizations, and public bodies. He was also a long-serving and active contributor to Gigaom Research's Analyst Network. Prior to that, Paul was a member of the senior management team at a UK software company. He has also filled roles related to shaping public policy around the use of information technology, particularly in the culture and education sectors, culminating in a period as the first director of the UK's Common Information Environment. This initiative was supported by organizations including the National Health Service, Jisc, the British Library, BBC, and others.

Education

Paul earned a Ph.D in archaeology from the University of York, in the UK.

Paul Miller's Research

Most RecentMost Popular
  • For CIO Professionals

    REPORT: Predictions 2018: IoT Moves From Experimentation To Business Scale

    November 9, 2017 Michele Pelino, Jeffrey S. Hammond, Charlie Dai, Paul Miller, Jennifer Belissent, Ph.D., Julie A. Ask, Nigel Fenwick, Frank E. Gillett, Thomas Husson, Merritt Maxim

    Business stakeholders and CIOs across all vertical markets are planning and deploying IoT solutions to bridge the physical and digital worlds of their organizations to create new opportunities for growth. This report shares Forrester's 2018 predictions to help CIOs and their business counterparts tackle the rapidly changing internet-of-things (IoT) landscape to deliver and enable connected products and business processes.

  • For Infrastructure & Operations Professionals

    REPORT: Predictions 2018: Cloud Computing Accelerates Enterprise Transformation Everywhere

    New Private Cloud Options And Even More Public Cloud And SaaS Innovations Will Power Enterprise Transformation In 2018

    November 7, 2017 Dave Bartoletti, Lauren E. Nelson, Liz Herbert, Paul Miller, Charlie Dai, Andras Cser, Andre Kindness

    After a decade of powering digital transformation in small and medium-size businesses, cloud computing has quickly become a must-have enterprise technology. Cloud's impact has been global, yet fewer than half of all enterprises use a public cloud platform. In 2018, we'll cross the significant 50% adoption milestone, and cloud applications, platforms, and services will continue to radically change the way enterprises compete for customers. This report outlines the 10 key factors that will shape the cloud computing landscape in 2018 and advises infrastructure and operations (I&O) leaders on how to respond.

  • For Infrastructure & Operations Professionals

    REPORT: OpenStack Fights To Defend Its Claim As A Standard

    Its Future Sits Quietly Within Your Private Cloud, Outside The US, And Among Telecommunications Providers

    October 26, 2017 Lauren E. Nelson, Chris Gardner, Sophia I. Vargas, Charlie Dai, Paul Miller

    OpenStack became a cloud platform standard in 2013. Since then, it has evolved and reached a less eventful stage of its life, losing some of its early momentum and vocal proponents but gaining new commitment and momentum elsewhere. While OpenStack remains a powerful option when building price-competitive private clouds, some find its role unclear. As momentum builds among telcos and Chinese companies, infrastructure and operations (I&O) pros must figure out what role OpenStack will continue to play in their cloud strategies. This report provides that guidance.

  • For CIO Professionals

    REPORT: Put Data To Work In The Industrial Internet Of Things

    Machine Learning And Systems Of Insight Drive New IoT-Powered Experiences To Delight Customers And Drive Growth

    September 21, 2017Paul Miller

    The internet of things (IoT) plays a pivotal role in transforming the industrial sector. Connecting machines to record their usage patterns is often the first step and can deliver tangible benefits. But companies that really put data — and insights — to work are predicting problems and opportunities before they occur, or even developing entirely new service-based business models. This report discusses the role machine learning plays in supporting these bigger IoT opportunities. It highlights issues that CIOs should consider as they guide organizations toward their digital potential.

  • For CIO Professionals

    REPORT: The Forrester Wave™: Hosted Private Cloud Services In Europe, Q3 2017

    The Seven Providers That Matter Most And How They Stack Up

    July 18, 2017Paul Miller, Lauren E. Nelson, Bill Martorelli, Charlie Dai

    In our 33-criteria evaluation of hosted private cloud service providers in the European market, we identified the seven most significant — CenturyLink, IBM, Interoute, NTT Communications, OVH, Tieto, and Virtustream — and researched, analyzed, and scored them. This report shows how each provider measures up and helps CIOs make the right choice.

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