Paul D. Hamerman

Vice President, Principal Analyst serving Application Development & Delivery PROFESSIONALS

As an analyst on the Applications Development & Delivery team at Forrester, Paul focuses on human resources management and financial applications, as well as trends and directions in the overall market for enterprise applications. His work includes analyzing market trends in technology adoption, business process best-practices, software market sizing and segmentation, competitive analysis, application deployment models (e.g., SaaS), and next-generation technologies.

Paul works extensively with both applications user clients (technology buyers) and vendor clients, internationally and across a wide variety of industries. He assists corporate and governmental user organizations with vendor selection, upgrade decisions, and business process optimization strategies. Paul advises software vendors and services providers on product strategies, competitive dynamics, product capabilities, partnering strategies, and M&A opportunities.

Previous Work Experience

Paul came to Forrester through its 2003 acquisition of Giga Information Group. He has been an industry analyst for 12 years and has 30 years of overall experience in research and advisory services, management consulting, and systems integration. Prior to joining Forrester, Paul was a management consulting practice director with The Hunter Group, specializing in financial and human resources systems. He also held consulting management positions with Coopers & Lybrand and Ernst & Young, and he has served as a guest lecturer at Virginia Commonwealth University in its Executive Masters in Information Systems program for the past 5 years. Paul is frequently quoted in major media publications on industry trends in applications software, and is a frequent speaker on webcasts and industry events.


Paul earned a B.A. in economics from Connecticut College and an MBA from Duke University's Fuqua School of Business. He is a certified public accountant (CPA) and a certified management accountant.

Paul D. Hamerman's Research

  • For Application Development & Delivery Professionals

    Report: Create A Business Applications Road Map For The Digital Age

    This report provides a road map for business applications strategy that can help application development and delivery (AD&D) professionals maintain a viable set of business applications for the ...

    • Downloads: 1126
  • For Application Development & Delivery Professionals

    Report: Next-Generation Business Apps Require Agile Implementation Approaches

    Application implementation strategies are evolving to include more customer input and deliver faster business results. Application development and delivery (AD&D) teams are moving away from the ...

    • Downloads: 103
  • For Application Development & Delivery Professionals

    Report: Don't Just Maintain Business Applications — Raise Business Responsiveness

    Application development and delivery (AD&D) pros need a continuous improvement strategy to update, enhance, and maintain business applications, from enhancement projects to periodic upgrades of ...

    • Downloads: 735
  • For Application Development & Delivery Professionals

    Report: The SaaS ERP Applications Landscape

    Application delivery professionals need to rationalize costs of ownership and upgrade challenges of their current on-premises enterprise resource planning (ERP) systems, while being responsive t...

    • Downloads: 267
  • For Application Development & Delivery Professionals

    Report: The New Way To Choose Business Applications

    The old way of choosing business applications is obsolete. For years, consultants have sold expensive projects to gather "requirements" from all corners of the business and assemble them into an...

    • Downloads: 243
  • For Enterprise Architecture Professionals

    Report: Topic Overview: ERP Applications 2008

    Enterprise applications suites, commonly known as enterprise resource planning (ERP) systems, represent the transactional backbone for most enterprises and comprise a variety of applications for...

    • Downloads: 3750
  • For Enterprise Architecture Professionals

    Report: ERP Applications 2008: The Battle Goes Vertical

    The enterprise resource planning (ERP) market continues to mature at the upper end as the two titans — Oracle and SAP — look to extend their footprints in multinational enterprises. ...

    • Downloads: 2338
  • For Application Development & Delivery Professionals

    Report: Increase Flexibility By Embracing Future Business And Technology Trends

    This report outlines Forrester's vision for the future of business applications. It summarizes the key business drivers and trends that are reshaping the value proposition of business applicatio...

    • Downloads: 2304
  • For Application Development & Delivery Professionals

    Report: The Forrester Wave™: Human Resource Management Systems, Q1 2012

    Forrester's 69-criteria evaluation of human resource management system (HRMS) vendors found that Workday, Oracle PeopleSoft, Oracle E-Business Suite (EBS), and SAP lead the pack; each has its ow...

    • Downloads: 2641
  • For Application Development & Delivery Professionals

    Report: The Forrester Wave™: Business Performance Solutions, Q4 2009

    In Forrester's 89-criteria evaluation of business performance solutions (BPS) vendors, we found that IBM Cognos, Oracle, SAP, and SAS Institute led the pack because of their breadth of functiona...

    • Downloads: 2376
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