Paul D. Hamerman

Vice President, Principal Analyst serving Application Development & Delivery PROFESSIONALS

As an analyst on the Applications Development & Delivery team at Forrester, Paul focuses on human resources management and financial applications, as well as trends and directions in the overall market for enterprise applications. His work includes analyzing market trends in technology adoption, business process best-practices, software market sizing and segmentation, competitive analysis, application deployment models (e.g., SaaS), and next-generation technologies.

Paul works extensively with both applications user clients (technology buyers) and vendor clients, internationally and across a wide variety of industries. He assists corporate and governmental user organizations with vendor selection, upgrade decisions, and business process optimization strategies. Paul advises software vendors and services providers on product strategies, competitive dynamics, product capabilities, partnering strategies, and M&A opportunities.

Previous Work Experience

Paul came to Forrester through its 2003 acquisition of Giga Information Group. He has been an industry analyst for 12 years and has 30 years of overall experience in research and advisory services, management consulting, and systems integration. Prior to joining Forrester, Paul was a management consulting practice director with The Hunter Group, specializing in financial and human resources systems. He also held consulting management positions with Coopers & Lybrand and Ernst & Young, and he has served as a guest lecturer at Virginia Commonwealth University in its Executive Masters in Information Systems program for the past 5 years. Paul is frequently quoted in major media publications on industry trends in applications software, and is a frequent speaker on webcasts and industry events.


Paul earned a B.A. in economics from Connecticut College and an MBA from Duke University's Fuqua School of Business. He is a certified public accountant (CPA) and a certified management accountant.

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37 results in Reports

  • Paul D. Hamerman
  • Tech Sector Economics
  • For Application Development & Delivery Professionals

    Report:TechRadar™ For Business Process Professionals: Human Resource Management Apps, Q1 2010

    Core Components Show Maturity While Collaborative Elements Evolve

    Human resource management (HRM) applications range from essential tools to hire and pay employees and administer benefits programs to strategic components for assessing and developing talent. More...

    • Downloads: 2079
  • For Application Development & Delivery Professionals

    Report:The State Of ERP 2009: Market Forces Drive Specialization, Consolidation, And Innovation

    As the enterprise resource planning (ERP) software market struggles against an unprecedented tide of economic woes, strategic opportunities are surfacing for customers. Soft market conditions mean...

    • Downloads: 1919
  • For Enterprise Architecture Professionals

    Report:Trends 2009: Enterprise Applications/ERP

    Application Strategies Evolve For Leaner Sustainability

    The lingering impact of the recession in 2009 will motivate business process and applications professionals to focus on value-based strategies for lower operating costs and smaller projects with...

    • Downloads: 1428
  • For Application Development & Delivery Professionals

    Report:Mobile Applications Will Empower Enterprise Business Processes

    An Empowered Report: Harnessing Mobile Technology For Process Acceleration

    Mobile applications for business use are receiving a great deal of attention from package application software vendors and considerable interest from business process professionals. But other than...

    • Downloads: 2011
  • For Application Development & Delivery Professionals

    Report:Trends 2010: ERP Applications

    Moderate Customer Activity Accompanies More Radical Vendor Strategies

    With many enterprise resource planning (ERP) projects on hold due to recession-induced spending constraints, some pent-up demand is evident that will result in more upgrades, replacements, and...

    • Downloads: 1663
  • For Application Development & Delivery Professionals

    Report:The State Of ERP In 2011: Customers Have More Options In Spite Of Market Consolidation

    Now is the perfect time for business process professionals to revisit their current enterprise resource planning (ERP) application commitments and future ERP plans. As the global economy gradually...

    • Downloads: 1809
  • For Application Development & Delivery Professionals

    Report:HRM Solutions: Traditional Models Clash With Next-Generation Processes And Technology

    Human resource management (HRM) applications — consisting of six categories of solutions ranging from core transactions to strategic talent management — represent a market in transition....

    • Downloads: 1589
  • For Application Development & Delivery Professionals

    Report:The 10 Most Important Technology Trends In Business Application Architecture Today

    Understand These Trends To Shape Your Application Strategy

    This report enumerates the top 10 technology trends that are reshaping the nature and value proposition of business applications today and in the coming years. Application delivery leaders,...

    • Downloads: 1202
  • For Application Development & Delivery Professionals

    Report:Packaged Apps In The Cloud: Cost Of Ownership Models Evolve Toward The Transparency Of SaaS

    Business process professionals responsible for packaged applications often have difficulty in getting their arms around the total costs of ownership of their business solutions. SaaS simplifies the...

    • Downloads: 1372
  • For Application Development & Delivery Professionals

    Report:Trends 2011: ERP Customers Demand Better Flexibility, Cost Transparency, And Mobility

    Enterprise applications for running your business (i.e., ERP) are evolving rapidly to enable more flexibility, better user experiences, and new deployment options offering more predictable long-term...

    • Downloads: 1151
  • For Application Development & Delivery Professionals

    Report:Consolidation And Innovation Transform The HRM Vendor Landscape

    This report will enable application development and delivery professionals (AD&D pros) and their HR business partners to understand the factors changing the vendor landscape for HRM technology...

    • Downloads: 1117
  • For Enterprise Architecture Professionals

    Report:Inquiry Spotlight: ERP Strategies

    Although originally finding a home with manufacturing, today's $38.3 billion enterprise resource planning (ERP) market proves that it has become the transactional centerpiece for most enterprises. As...

    • Downloads: 753
  • For Application Development & Delivery Professionals

    Report:Embrace Future Trends To Deliver HRM Business Impact

    This report outlines the future outlook for application development and delivery (AD&D) professionals working with human resources executives on their applications and business process innovation...

    • Downloads: 1076
  • For Application Development & Delivery Professionals

    Report:Explore The Emerging SaaS ERP Market

    Many application delivery leaders are in the process of reassessing their existing enterprise resource planning (ERP) implementations, which may be more than a decade old, inflexible to the changing...

    • Downloads: 1002
  • For Business Process Professionals

    Report:Trends 2009: Financial Performance Management

    Macroeconomic Conditions Present Challenges And Opportunities

    Financial management professionals stand in the spotlight as the economic downturn continues and companies cope with weaker demand, price pressures, rising costs, and credit constraints. Amidst this...

    • Downloads: 722
  • For Application Development & Delivery Professionals

    Report:Global, Industry, And Technology Forces Shape The ERP Landscape

    Three key forces are reshaping the enterprise resource planning (ERP) market: the growing demands of global businesses; the increasing need for industry-specific functionality; and the expanding use...

    • Downloads: 840
  • For Application Development & Delivery Professionals

    Report:Align Your Enterprise Apps Investment Plans With Industry Trends

    Business Data Survey Results Show That Activity Persists, Despite Recession

    Business process and applications professionals can use our survey-based enterprise applications investment planning data and adoption patterns to help rationalize their 2010/2011 investment...

    • Downloads: 778
  • For Application Development & Delivery Professionals

    Report:Cognos Acquisition Puts IBM In Thick Of BI Race

    Move Changes Competitive and Partnering Dynamics

    IBM's planned acquisition of Cognos comes as little surprise following SAP's announcement to acquire Business Objects and Oracle's recent acquisition of Hyperion. IBM's move is cleaner in terms of...

    • Downloads: 640
  • For CIO Professionals

    Report:SAP Bets Its Future On Hana And SaaS

    Hana Will Bolster The Licensed Business, But SAP Needs A More Aggressive SaaS Strategy To Maintain Double-Digit Revenue Growth

    SAP's position as the largest business application vendor is not in doubt; whether it will be a market leader in revenue growth and in innovation is less certain. Anticipating the market's growing...

    • Downloads: 778
  • For Enterprise Architecture Professionals

    Report:Accounting Systems: The Nucleus Of Your Recession And Recovery Command Center

    As corporate and government organizations battle the current economic crisis, the finance department holds the keys to controlling costs, assessing performance, managing risks and compliance...

    • Downloads: 679
  • For Application Development & Delivery Professionals

    Report:Optimize Your BI Strategy To Generate Maximum Business Value

    Strategic Plan: The Business Intelligence Playbook

    Making the right information available to the right person at the right time is more important than ever in today's fast-changing competitive environment. Business intelligence (BI) is necessary to...

    • Downloads: 670
  • For Application Development & Delivery Professionals

    Report:Trends 2011: HRM Processes And Applications Move Ahead Despite Mixed Employment Outlook

    Human resource management (HRM) processes and applications remain vital for organizations to enhance talent retention and workforce productivity; yet, Forrester survey data indicates the level of IT...

    • Downloads: 751
  • For Application Development & Delivery Professionals

    Report:Don't Just Maintain Business Applications, Raise Business Responsiveness

    Continuous Improvement: The Business Applications Playbook

    While big projects such as delivering new off-the-shelf or custom-built applications help your organization achieve excellent business outcomes, sustaining these outcomes requires that your...

    • Downloads: 611
  • For Enterprise Architecture Professionals

    Report:Third-Party Apps Maintenance Rebounds

    Recession Pressures Renew Interest In Support Alternatives

    As the recession squeezes IT budgets, business process and applications professionals are looking more closely at the value of vendor support contracts and exploring alternatives. One cost-savings...

    • Downloads: 543
  • For Application Development & Delivery Professionals

    Report:Manage Master Data About Your People

    Organizations Face Challenges With The Proliferation Of Employee Data

    Although the notion of a global system of record for employee information is widely accepted, many organizations are unable to achieve this goal. The majority of organizations maintain complex and...

    • Downloads: 634