Paul D. Hamerman

Vice President, Principal Analyst serving Application Development & Delivery PROFESSIONALS

As an analyst on the Applications Development & Delivery team at Forrester, Paul focuses on human resources management and financial applications, as well as trends and directions in the overall market for enterprise applications. His work includes analyzing market trends in technology adoption, business process best-practices, software market sizing and segmentation, competitive analysis, application deployment models (e.g., SaaS), and next-generation technologies.

Paul works extensively with both applications user clients (technology buyers) and vendor clients, internationally and across a wide variety of industries. He assists corporate and governmental user organizations with vendor selection, upgrade decisions, and business process optimization strategies. Paul advises software vendors and services providers on product strategies, competitive dynamics, product capabilities, partnering strategies, and M&A opportunities.

Previous Work Experience

Paul came to Forrester through its 2003 acquisition of Giga Information Group. He has been an industry analyst for 12 years and has 30 years of overall experience in research and advisory services, management consulting, and systems integration. Prior to joining Forrester, Paul was a management consulting practice director with The Hunter Group, specializing in financial and human resources systems. He also held consulting management positions with Coopers & Lybrand and Ernst & Young, and he has served as a guest lecturer at Virginia Commonwealth University in its Executive Masters in Information Systems program for the past 5 years. Paul is frequently quoted in major media publications on industry trends in applications software, and is a frequent speaker on webcasts and industry events.


Paul earned a B.A. in economics from Connecticut College and an MBA from Duke University's Fuqua School of Business. He is a certified public accountant (CPA) and a certified management accountant.

Refine your results

Date Range







20 results in Reports

  • Paul D. Hamerman
  • Sourcing & Procurement
  • For Enterprise Architecture Professionals

    Report:Topic Overview: ERP Applications 2008

    Forrester's Reference Guide For Navigating The Ever-Expanding World Of ERP

    Enterprise applications suites, commonly known as enterprise resource planning (ERP) systems, represent the transactional backbone for most enterprises and comprise a variety of applications for...

    • Downloads: 3749
  • For Application Development & Delivery Professionals

    Report:The Forrester Wave™: Business Performance Solutions, Q4 2009

    IBM Cognos, Oracle, SAP, And SAS Lead, With Clarity Systems In Close Pursuit

    In Forrester's 89-criteria evaluation of business performance solutions (BPS) vendors, we found that IBM Cognos, Oracle, SAP, and SAS Institute led the pack because of their breadth of functionality...

    • Downloads: 2375
  • For Enterprise Architecture Professionals

    Report:Topic Overview: Enterprise Apps Vendor Selection

    Forrester's Reference Tool For Applications Decisions

    Choosing the right vendor remains a critical success factor for every enterprise's business success. Consolidation in the vendor market, a plethora of deployment options, and the progression to a...

    • Downloads: 2150
  • For Application Development & Delivery Professionals

    Report:Trends 2010: ERP Applications

    Moderate Customer Activity Accompanies More Radical Vendor Strategies

    With many enterprise resource planning (ERP) projects on hold due to recession-induced spending constraints, some pent-up demand is evident that will result in more upgrades, replacements, and...

    • Downloads: 1667
  • For Sourcing & Vendor Management Professionals

    Report:TechRadar™: Software-As-A-Service, Q1 2014

    Vendors Have More And Better SaaS Options Than Ever — Are You Prepared?

    Nearly 15 years after the appearance of software-as-a-service (SaaS) startups such as, NetSuite, and Google, software-as-a-service is nearing its tipping point. SaaS adoption is poised...

    • Downloads: 1177
  • For Application Development & Delivery Professionals

    Report:Packaged Apps In The Cloud: Cost Of Ownership Models Evolve Toward The Transparency Of SaaS

    Business process professionals responsible for packaged applications often have difficulty in getting their arms around the total costs of ownership of their business solutions. SaaS simplifies the...

    • Downloads: 1383
  • For Application Development & Delivery Professionals

    Report:TechRadar™ For BP&A Professionals: Financial Management Applications, Q2 2009

    Essential Business Needs Drive High Levels Of Value And Adoption

    Financial management applications range from essential and ubiquitous tools for accounting and financial reporting to specialized solutions for optimizing process efficiency and cash flow. Compliance...

    • Downloads: 1069
  • For Application Development & Delivery Professionals

    Report:Application Vendor Selection: Making The Process Work For You

    Selecting an enterprise applications vendor is a systematic process of elimination. A variety of tools are available to bring about a sound decision, but tradeoffs often occur between the level of...

    • Downloads: 924
  • For Application Development & Delivery Professionals

    Report:Reinvent Your Applications Vendor Selection Process To Fit Cloud Deployment Models

    Application vendor selection remains mired in a bureaucratic process that has lost relevance in today's quickly changing application market. In the world of cloud computing and software-as-a-service...

    • Downloads: 972
  • For Application Development & Delivery Professionals

    Report:Choose Your Business Applications Using An Agile Software Selection Approach

    Tools And Technology: The Business Applications Playbook

    This report, a component of Forrester's business applications playbook, provides a framework for selecting and acquiring business applications software and related services. Disruptive technologies...

    • Downloads: 769
  • For CIO Professionals

    Report:SAP Bets Its Future On Hana And SaaS

    Hana Will Bolster The Licensed Business, But SAP Needs A More Aggressive SaaS Strategy To Maintain Double-Digit Revenue Growth

    SAP's position as the largest business application vendor is not in doubt; whether it will be a market leader in revenue growth and in innovation is less certain. Anticipating the market's growing...

    • Downloads: 828
  • For Application Development & Delivery Professionals

    Report:SAP Shows Progress On Its Cloud, Mobile, And In-Memory Innovation Agenda

    At its recent Sapphire Now user conference, SAP confidently extolled the virtues of in-memory computing, mobility, and on-demand applications as key innovation pillars, with social collaboration as...

    • Downloads: 808
  • For Enterprise Architecture Professionals

    Report:Accounting Systems: The Nucleus Of Your Recession And Recovery Command Center

    As corporate and government organizations battle the current economic crisis, the finance department holds the keys to controlling costs, assessing performance, managing risks and compliance...

    • Downloads: 684
  • For Enterprise Architecture Professionals

    Report:SAP Harmonizes Portfolio With Business Suite 7

    But The Value Proposition Will Not Resonate Until The Global Economy Is Back In Tune

    From its New York City-based global marketing HQ, SAP publicly launched Business Suite 7 on February 4, 2009. Key elements of the product launch include a synchronized release strategy, value...

    • Downloads: 542
  • For Application Development & Delivery Professionals

    Report:Microsoft Commits To ERP In The Cloud

    Microsoft Dynamics AX Leads Microsoft's App Innovation Agenda

    The 2011 Convergence event demonstrated that Microsoft continues to advance its ERP products and offer additional deployment options — specifically, software-as-a-service (SaaS). The event...

    • Downloads: 675
  • For CIO Professionals

    Report:Oracle's Dilemma: Applications Unlimited Versus Oracle Fusion Applications

    Oracle Customers Face A Choice: Stay With Apps They Have And Miss Out On Innovation Or Make The Painful Switch To Fusion

    Oracle faces a strategic dilemma, and how it responds to this dilemma will present the CIOs at its clients with some tough choices. Oracle Fusion Applications — Oracle's new generation of...

    • Downloads: 558
  • For Application Development & Delivery Professionals

    Report:Select The Best HRM Solutions Using An Accelerated Approach

    This report provides a framework for selecting and acquiring HRM software and related services. The widespread adoption of software-as-a-service (SaaS) within the HRM software space means that a more...

    • Downloads: 474
  • For Application Development & Delivery Professionals

    Report:Microsoft Ascending

    In First 100 Days, Nadella's Team Shifts To A More Open And Aggressive Posture

    When Microsoft named Satya Nadella the third CEO in its history this past February, we posited 10 questions he needed to answer to ensure Microsoft's future relevance to enterprises. As Nadella's...

    • Downloads: 307
  • For Application Development & Delivery Professionals

    Report:Oracle Customers Are Hesitant To Embrace Fusion Applications

    Slow Adoption Of Newer Product Means Changes Likely In Oracle's Strategy

    This report, originally written for CIOs, includes content relevant to application development and delivery (AD&D) professionals. With Oracle's strong footprint in the enterprise business apps...

    • Downloads: 394
  • For CIO Professionals

    Report:Salesforce Is Bidding To Be Your Strategic Customer Platform; Should You Accept?

    Salesforce's Reach Toward $20 Billion Will Force CIOs To Decide How Much Salesforce Is Too Much

    As Salesforce seeks to achieve its goal of being the first cloud vendor with $10 billion in revenues and its aspiration to reach $20 billion, understanding its strategy for achieving those targets...

    • Downloads: 318