Peter Sheldon

VP, Principal Analyst serving eBusiness & Channel Strategy PROFESSIONALS

Peter serves eBusiness & Channel Strategy Professionals. He focuses on eCommerce technologies and solutions, including B2C and B2B eCommerce platforms, mobile commerce solutions, digital in-store technologies, and digital commerce. Peter has specific expertise helping eBusiness leaders understand the integration challenges between eCommerce and back-office technologies across channels and touchpoints. His interests focus on mobile and tablet commerce trends, digital in-store experiences, multichannel retail, social commerce, and digital media.

Previous Work Experience

Peter has extensive experience working with an ecosystem of eCommerce technologies, including eCommerce platforms, mobile commerce solutions, content management, web analytics, search engine marketing (SEM), search engine optimization (SEO), digital asset management, payment systems, and social media, to name a few. Peter has more than 13 years of experience in eCommerce and web technologies. Most recently, Peter held both product management and product marketing positions at Elastic Path, a leading eCommerce platform vendor. He also worked as a senior business analyst at JP Morgan and Ford Motor Company, where he started his career in eCommerce developing a direct online channel for new vehicle sales in the UK. Peter's experience spans both business and technology, including business analysis, product management, product marketing, solution architecture, user experience, and online marketing.

Education

Peter holds a BEng in manufacturing systems engineering from the University of Strathclyde in Scotland.

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34 results in Everything

  • Stephanie Balaouras
  • IT Infrastructure & Operations
  • For Security & Risk Professionals

    Report:Inquiry Spotlight: Security And Risk, Q1 To Q4 2012

    Forrester's security and risk (S&R) team fields hundreds of inquiries every month. We use these inquiries as a barometer to track client challenges and to gauge client interest in the various topics...

    • Downloads: 365
  • For Security & Risk Professionals

    Report:Evolve Your Identity Strategy For Your Digital Business

    Executive Overview: The Identity And Access Management Playbook

    The rapid adoption of mobile devices and cloud services, together with a multitude of new partnerships and customer-facing applications, has "extended" the identity boundary of today's digital...

    • Downloads: 978
  • For Security & Risk Professionals

    Report:Defend Your Data From Cyberthreats With A Zero Trust Network

    Executive Overview: The Security Architecture And Operations Playbook

    We've all heard about the "evolving threat landscape." In biology, evolution is a process that takes millions of years to occur as a result of small changes in successive generations. Mutations, in...

    • Downloads: 817
  • For Security & Risk Professionals

    Report:Secure And Protect Mobile Moments

    Executive Overview: The Mobile Security Playbook

    The mobile mind shift is an expectation that an individual can get what she wants in her immediate context and moments of need. The shift is a global phenomenon that is happening now, not only with...

    • Downloads: 1157
  • For Security & Risk Professionals

    Report:An S&R Pro's Guide To Security To, In, And From The Cloud

    Embrace Cloud As Part Of The Shift To Business Technology

    As organizations rapidly adopt cloud-based infrastructure, platform, and application services, cloud security continues to be a major concern. Now, security and risk professionals need to provide a...

    • Downloads: 727
  • For Infrastructure & Operations Professionals

    Report:Enhance Business Technology Resiliency With An Effective Crisis Communication Strategy

    Year after year, when asked to name the top lessons learned from contingency plan invocations, organizations consistently cite that they underestimated how difficult it would be to communicate...

    • Downloads: 365
  • For Security & Risk Professionals

    Report:Brief: Insights For S&R Pros From IBM's CIO Leadership Exchange

    The Time Is Now For CISOs To Move From The Back Office To The Front Office

    On March 13, 2014, IBM hosted close to 200 CIOs from North America for a two-day event in Chicago. Discussion focused on the impact that big data, cloud, and new customer engagement models such as...

    • Downloads: 109
  • For Security & Risk Professionals

    Report:Develop Mobile Operations And Security Balanced Scorecards

    This report outlines the performance management of Forrester's solution for infrastructure and operations (I&O) executives working on mobile security and operations. This report is designed to help...

    • Downloads: 548
  • For Infrastructure & Operations Professionals

    Report:Building The Always-On, Always-Available Enterprise

    Three Steps To Get You On The Path To Running 24x7x365 Services

    Your extended enterprise consists of customers, partners, suppliers, and employees, and every stakeholder in this ecosystem expects your services to be available 24x7x365 in a seamless fashion. But...

    • Downloads: 523
  • For Infrastructure & Operations Professionals

    Charts & Figures:Complex Enterprises Require A Federated Governance Model

  • For Security & Risk Professionals

    Report:Twelve Recommendations For Your Security Program In 2014

    Customer Trust And Digital Disruption Are Key Considerations For Your 2014 Security Strategy

    Every winter Forrester outlines 12 important recommendations for your security and risk management strategy for the coming year. These recommendations stem from our understanding of the current state...

    • Downloads: 1002
  • For Infrastructure & Operations Professionals

    Charts & Figures:Top Causes Of Business Downtime And Impact Of Disruption

  • For Infrastructure & Operations Professionals

    Report:Justifying The Business Case For Business Technology Resiliency

    This report outlines Forrester's guidance for a business technology resiliency (BTR) business case. This is a critical step when securing funding because management is often reluctant to fund...

    • Downloads: 2353
  • For Security & Risk Professionals

    Report:Top Security And Risk Priorities For The Business Technology Agenda

    Fail To Preserve Customer Trust And Watch Your Firm's Competitive Strengths And Revenue Disappear

    Digital businesses cannot succeed in today's competitive environment if they don't protect their customers from cybercriminals and fraudsters, safeguard their firm's intellectual property from...

    • Downloads: 67
  • For Infrastructure & Operations Professionals

    Charts & Figures:Your Road Map Must Improve Process, People, And Technical Maturity Simultaneously

  • For Infrastructure & Operations Professionals

    Report:Source Business Technology Resiliency Capabilities

    When anxious executives ask you to improve or maintain business resiliency across the enterprise, it's likely that you'll need help. The skills and expertise required to stay on top of key trends,...

    • Downloads: 945
  • For Security & Risk Professionals

    Report:Transform Your Security Architecture And Operations For The Zero Trust Ecosystem

    Landscape: The Security Architecture And Operations Playbook

    Forrester's Zero Trust Model of information security banishes the old security motto of "trust but verify" and replaces it with a new motto: "Verify but never trust." When you're trying to protect...

    • Downloads: 804
  • For Security & Risk Professionals

    Report:Industry Spotlight: US Healthcare Security Budgets, Priorities, And Challenges

    Healthcare Providers Must Move Beyond Compliance To Improve Security

    Historically, IT security teams within US healthcare providers have had much smaller budgets than counterparts in other industries. As a result, they have struggled to implement advanced security...

    • Downloads: 403
  • For Security & Risk Professionals

    Report:TechRadar™: Data Security, Q2 2014

    Road Map: The Data Security And Privacy Playbook

    We designed this report to help security and risk (S&R) leaders develop their road map of data security technologies using Forrester's TechRadar methodology. As data volumes explode, it is becoming a...

    • Downloads: 703
  • For Security & Risk Professionals

    Report:Assess The Maturity Of Your Mobile Security Program

    Assessment: The Mobile Security Playbook

    When developing a mobile security strategy for today's digital business, security and risk (S&R) executives must consider both how they will enable a digital workforce that expects to work anytime...

    • Downloads: 788
  • For Infrastructure & Operations Professionals

    Charts & Figures:Regulatory And Legal Pressures Are Driving Improvement In DR Capabilities

  • For Infrastructure & Operations Professionals

    Charts & Figures:Recovery Time And Recovery Point Actuals Lengthen In 2013

  • For Security & Risk Professionals

    Report:Define A Compelling Strategy To Secure And Protect Mobile Moments

    Strategic Plan: The Mobile Security Playbook

    Forrester designed this report to help security and risk (S&R) leaders develop comprehensive strategic mobile security plans to secure and protect both employees' and customers' mobile moments...

    • Downloads: 794
  • For Infrastructure & Operations Professionals

    Report:Execute The Five Key Processes Of The Business Technology Resiliency Life Cycle

    This report outlines Forrester's solution for infrastructure and operations (I&O) leaders responsible for developing and implementing the core processes that support business technology (BT)...

    • Downloads: 297
  • For Infrastructure & Operations Professionals

    Charts & Figures:More And More Systems Are Considered Critical