Phil Murphy

VP, Principal Analyst serving Application Development & Delivery PROFESSIONALS

Phil serves Application Development & Delivery Professionals by helping them streamline and modernize their application portfolios and transition their application strategies, organizational structures, and sourcing approaches for the age of the customer (AoC). AoC represents the cumulative effect of today's hottest business technology (BT) trends — mobile, customer experience, cloud, and big data. AoC forces will drive BT professionals to rationalize, modernize, and better manage their application portfolios to help business leaders thrive in this new, highly competitive, and customer-focused landscape.

Phil's research is targeted at application professionals, but it also draws substantial interest from enterprise architects, CIOs, and other BT professionals.

Previous Work Experience

Phil's IT career began in 1982 and he has held positions with: the Commonwealth of Massachusetts (consultant); Boston University (application developer); and Cullinet Software, where he developed commercial ERP applications and consulted with Cullinet's customer base before being promoted to MIS director. When CA bought Cullinet in 1989, Phil joined insurance company startup Arbella Mutual Insurance as director of applications, working with a management team to create an IT department and implement its initial applications/operating environment. In 1992, Phil accepted a director-level position with the National Council on Compensation Insurance (NCCI), where he directed a team that developed and distributed commercial software, implemented packaged financial applications, and rolled out the nation's first Internet-based information service to the worker's compensation insurance industry. Phil held the top management position in NCCI's $26 million Y2K program office — leveraging offshore programming resources to remediate applications and onsite staff to execute Y2K testing, effectively creating a round-the-clock remediation process.

Phil joined Giga Information Group in 1997 as an industry analyst, covering the Y2K phenomenon, and he was promoted to the position of managing director of research for its e-practices group in 2000. Since Forrester bought Giga in 2003, Phil has been bringing his broad technical and managerial experience to bear on application and IT management topics that concern Forrester's diverse client base.

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5 results in Reports

  • Phil Murphy
  • Program & Project Management
  • For Application Development & Delivery Professionals

    Report:The Forrester Wave™: Project/Program Portfolio Management, Q4 2012

    How The Top 10 Providers Stack Up In A Newly Divided Market

    Demand for business agility fuels adoption of Agile development techniques that can deliver differentiating business technology (BT) solutions within accelerated time frames. Agile development...

    • Downloads: 1845
  • For Application Development & Delivery Professionals

    Report:Anatomy Of A Portfolio Management Tool

    Common Qualities Apply To All Types Of Portfolio Management Tools

    The term "portfolio management" is officially in vogue — it has been appended to applications, projects and programs, enterprises, and to IT itself. But what does it mean to manage a portfolio?...

    • Downloads: 1951
  • For Application Development & Delivery Professionals

    Report:Four Steps To Optimize Your Application And Project Portfolios In Volatile Economic Times

    Economic instability around the globe is forcing organizations to react: Some organizations will have to cut costs to survive, some organizations will proceed as usual, while still others will take a...

    • Downloads: 1407
  • For CIO Professionals

    Report:The Application Management Continuum Offers CIOs A Contemporary Approach To Modernization

    The technology needs of an industry evolve and mature unevenly — in the early years, companies replace technology frequently to scale in step with organic growth. As the industry matures, it...

    • Downloads: 1163
  • For CIO Professionals

    Report:Planview Buys Business Engine As PPM Consolidation Continues

    Firing the next salvo in the rapidly consolidating project portfolio management (PPM) market, Planview publicly announced its acquisition of competitor Business Engine on February 13, 2007, although...

    • Downloads: 65