Program & Project Management

The program and project management team is responsible for standardizing project management policies, processes, and methods throughout an organization.

Latest Research

  • For Customer Experience Professionals

    REPORT: Three Ways To Evolve CX Prioritization

    Innovate Your Prioritization Practices For CX Transformation

    April 9, 2018 Ryan Hart

    Companies with well-established, high-functioning prioritization competencies have a wide-open opportunity for innovation and experimentation. Customer experience (CX) professionals can focus their organizations on efforts that bring the greatest benefits to customers and the business through a range of approaches that fall outside typical definitions of prioritization. In this report, we examine three areas that offer opportunities for innovation in the CX management prioritization competency.

  • For Application Development & Delivery Professionals

    REPORT: How To Adapt Project Estimations For An Agile World

    Change Traditional Estimation, Measurement, And Budgeting To Support Scaling Agile

    April 6, 2018 Diego Lo Giudice

    Agile techniques create more software value for the business — more quickly than traditional methods. While development and operations (DevOps) accelerates Agile adoption, traditional estimation, sizing, project measurement, and budgeting hamper the adoption of Agile at scale. Application development and delivery (AD&D) leaders must apply Agile practices to those activities, or risk preventing their organizations from scaling Agile successfully.

  • For Enterprise Architecture Professionals

    REPORT: Agile PMOs Focus On Portfolios, Not Projects

    Organization: The Strategic Portfolio Management Playbook

    October 2, 2017 Margo Visitacion

    Responding to demand for high-quality customer experience, firms are pervasively adopting Agile and taking on more initiatives. When these digital initiatives scale, the lack of enterprise program management maturity is evident. Consistent disciplines are essential, but past portfolio management office (PMO) failures make enterprise architecture (EA) pros leery. Modern PMOs take a center-of-excellence approach to strike the right balance: building competencies; delivering them in a lightweight, service-oriented approach; and stripping bureaucracy. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

  • For Enterprise Architecture Professionals

    REPORT: Embrace Decentralized Decision Making, But Keep Planning Holistic

    Processes: The Strategic Portfolio Management Playbook

    September 22, 2017 Margo Visitacion

    As companies prepare for 2018, improving customer experience joins revenue growth and cost reduction as a top-three priority. Changing customer demands mean that firms must plan continuously, and differentiation without breaking budgets requires robust portfolio management practices. In this report, we examine the practices that project management office (PMO) and enterprise architecture (EA) professionals must adopt to support their business peers. Forrester reviews and revises this report periodically for continued relevance and accuracy. We are now updating it to reflect our most current data on strategic portfolio management.

  • For Enterprise Architecture Professionals

    REPORT: The Forrester Wave™: Strategic Portfolio Management Tools, Q3 2017

    Six Leaders Provide Agile Tools To Drive Digital Transformation

    September 20, 2017 Margo Visitacion, Robert Stroud

    In our 27-criteria evaluation of strategic portfolio management (SPM) software solutions providers, we identified the 13 most significant ones — AgileCraft, CA, Changepoint, Decision Lens, GenSight, MEGA, Microsoft, Planisware, Planview, ServiceNow, Software AG, Sopheon, and StrategyBlocks — and researched, analyzed, and scored them. This report shows how each provider measures up and helps enterprise architecture (EA) and portfolio management office (PMO) professionals make the right choice.

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