Program & Project Management

The program and project management team is responsible for standardizing project management policies, processes, and methods throughout an organization.

Latest Research

  • For Application Development & Delivery Professionals

    REPORT: Portfolio Ecosystems Continue To Evolve

    Landscape: The Strategic Portfolio Management Playbook

    July 16, 2018 Margo Visitacion

    The increasing role of digital transformation in outstanding customer experiences forces firms to take a strategic approach to portfolio management. Delivering in fast-paced business environments affects funding approaches, shortens planning cycles, and requires real-time feedback to adapt to change. This report examines what CIOs, application development and delivery (AD&D) professionals, and portfolio management office (PMO) leaders must do to transform their organizations from doing Agile to being Agile. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy.

  • For Application Development & Delivery Professionals

    REPORT: Best Practices For Tackling New Dev Challenges With Requirements Management

    July 13, 2018 Margo Visitacion, Bill Seguin

    To meet the challenges of modern delivery, application development and delivery (AD&D) pros must support faster delivery cycles with the challenge of managing quality and technical debt. Agile dictates interactions over process and working software over documentation, but managing risk and delivering great customer experience, especially in regulated industries, requires transparency and traceability delivered in an Agile context. This report examines the best practices for selecting the right requirements management (RM) solutions that promote speed and traceability.

  • For Enterprise Architecture Professionals

    REPORT: Strategic Portfolio Management Is Agile

    Vision: The Strategic Portfolio Management Playbook

    July 12, 2018 Margo Visitacion

    Agility is a prerequisite for firms to continuously execute on their digital strategy. Enterprise architecture (EA) professionals and portfolio managers must support their business partners to build fast-paced, integrated, and continuous planning and delivery cycles. Agile portfolio management has now become part of the mainstream. Forrester reviews and revises this report periodically for continued relevance and accuracy; we are updating it now to reflect our latest thinking on strategic portfolio management.

  • For Enterprise Architecture Professionals

    REPORT: Use The Customer-Obsessed Operating Model To Drive Strategic Portfolio Optimization

    Continuous Improvement: The Strategic Portfolio Management Playbook

    June 12, 2018 Margo Visitacion

    Mushrooming demand for new products and services in today's fast-paced business environment challenges portfolio management. Funding strategically aligned initiatives and directing valuable resources to the right initiatives requires consistent, focused, strategic portfolio management practices. Enterprise architecture (EA) and portfolio management professionals should leverage Forrester's customer-obsessed operating model (COOM) as part of a decision-support framework to identify high-value initiatives and avoid wasting critical resources. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

  • For Customer Experience Professionals

    REPORT: Three Ways To Evolve CX Prioritization

    Innovate Your Prioritization Practices For CX Transformation

    April 9, 2018 Ryan Hart

    Companies with well-established, high-functioning prioritization competencies have a wide-open opportunity for innovation and experimentation. Customer experience (CX) professionals can focus their organizations on efforts that bring the greatest benefits to customers and the business through a range of approaches that fall outside typical definitions of prioritization. In this report, we examine three areas that offer opportunities for innovation in the CX management prioritization competency.

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