Why Read This
Several new IT models are emerging from the experiments by IT shops and the innovative thinking of management consulting firms. These models attempt to overcome the silos both within IT and between IT and the business. They have potential advantages and disadvantages as well as a number of common characteristics. In terms of common elements, they are process-oriented, make greater use of outsourcing in different forms, and require more specialized roles. Their primary advantages are that they have the potential to break down existing barriers, increase the focus on areas of weakness such as strategy, and consolidate systems and processes. Their primary disadvantages are that they have limited track records, require difficult transitions, have the potential to break effective relationships between groups, and, to date, are primarily of interest to large IT shops.