Why Read This
Salesforce1 was the big development revealed at salesforce.com's huge Dreamforce 2013 conference. But many left the conference wondering the same thing: What exactly is Salesforce1? A new mobile app? New sales, service, and marketing applications? A new set of application programming interfaces (APIs)? New development tools? Or all of the above? Our analysis gets under the hood of the announcement, finding that Salesforce1 is "all of the above" and a big step forward for the company, cementing its position as a top choice among public cloud platforms.
Tags: Architecture & Technology Strategy, Cloud Computing, CRM Applications, Customer Relationship Management (CRM), Infrastructure Architectures, Mobile Application Development, Mobile Application Platforms, Mobile Apps, Packaged Solutions, Platform-as-a-Service (PaaS), Sales Force Automation (SFA)