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Randy   Heffner

Randy Heffner

Vice President, Principal Analyst Serving Application Development & Delivery Professionals

Randy serves Application Development & Delivery Professionals. He leads clients to infuse technology deeply into their business strategies (and vice versa). Application architecture and integration strategy are major focal points of his research, including how application programming interfaces (APIs) and other types of service-oriented architectures foster innovation and sustainable business flexibility. Randy's vision for integration strategy, digital business design, establishes business-first design principles for leveraging multiple integration technologies and guiding the evolution of an agile business platform. A leading expert on designing business applications and software architectures that are secure and resilient in the face of continuous business and technology change, Randy has for the past 30-plus years, and across multiple industry sectors, led solution architects in using technology to delight customers and to continuously improve business outcomes.

Particular drill-down areas within Randy's research include general application architecture and design issues; overall IT architecture strategy; architectures for customer digital experience; API/SOA strategy; API management, governance, and infrastructure; application security architecture; best practices for API design; and integrating enterprise architecture and governance with agile solution delivery. For more than 13 years, Randy has helped Forrester clients achieve sustainable business agility in their pursuit of continuous improvement to business outcomes.

Previous Work Experience

Randy has extensive experience with enterprise architecture management and application architecture and design. Randy was a chief architect at Sprint, where he led enterprise architecture and standardization efforts, along with the analysis and introduction of application servers, component architectures, object-oriented development, application security architectures, CORBA, distributed transaction management, and other new technologies. His IT experience also includes technology leadership, management, and application development with a big five consultancy and in the retail and litigation support industries.

Education

Randy received a bachelor's of business administration from Baylor University's business school, where he was named the outstanding student in computer information systems.

Randy Heffner

Vice President, Principal Analyst Serving Application Development & Delivery Professionals

Randy serves Application Development & Delivery Professionals. He leads clients to infuse technology deeply into their business strategies (and vice versa). Application architecture and integration strategy are major focal points of his research, including how application programming interfaces (APIs) and other types of service-oriented architectures foster innovation and sustainable business flexibility. Randy's vision for integration strategy, digital business design, establishes business-first design principles for leveraging multiple integration technologies and guiding the evolution of an agile business platform. A leading expert on designing business applications and software architectures that are secure and resilient in the face of continuous business and technology change, Randy has for the past 30-plus years, and across multiple industry sectors, led solution architects in using technology to delight customers and to continuously improve business outcomes.

Particular drill-down areas within Randy's research include general application architecture and design issues; overall IT architecture strategy; architectures for customer digital experience; API/SOA strategy; API management, governance, and infrastructure; application security architecture; best practices for API design; and integrating enterprise architecture and governance with agile solution delivery. For more than 13 years, Randy has helped Forrester clients achieve sustainable business agility in their pursuit of continuous improvement to business outcomes.

Previous Work Experience

Randy has extensive experience with enterprise architecture management and application architecture and design. Randy was a chief architect at Sprint, where he led enterprise architecture and standardization efforts, along with the analysis and introduction of application servers, component architectures, object-oriented development, application security architectures, CORBA, distributed transaction management, and other new technologies. His IT experience also includes technology leadership, management, and application development with a big five consultancy and in the retail and litigation support industries.

Education

Randy received a bachelor's of business administration from Baylor University's business school, where he was named the outstanding student in computer information systems.

Randy Heffner's Research

Most RecentMost Popular
  • For Application Development & Delivery Professionals

    REPORT: The Forrester Wave™: API Management Solutions, Q3 2020

    The 15 Providers That Matter Most And How They Stack Up

    August 4, 2020Randy Heffner

    In our 26-criterion evaluation of API management solutions providers, we identified the 15 most significant ones — Axway, Broadcom, Google, IBM, Kong, Microsoft, MuleSoft, Perforce Software, Red Hat, Sensedia, Software AG, TIBCO Software, Torry Harris Integration Solutions, Tyk Technologies, and WSO2 — and researched, analyzed, and scored them. This report shows how each provider measures up and helps application development and delivery (AD&D) professionals select the right one for their needs.

  • For CIO Professionals

    REPORT: Research Overview: Digital Product Management

    A CIO's Introduction To Developing Products In The Digital Age

    July 29, 2020 Nigel Fenwick, Randy Heffner

    Digital products create new revenue and can accelerate business transformation. But trying to design and build new digital products using the same capabilities used to create and launch physical products or even traditional enterprise software won't work. This research overview highlights the product management capabilities CIOs need to succeed and identifies useful research along the way.

  • For Application Development & Delivery Professionals

    REPORT: Now Tech: API Management Solutions, Q3 2020

    Forrester's Overview Of 30 API Management Providers

    July 29, 2020Randy Heffner

    Companies use API management solutions as a foundation to enable digital transformation, manage relationships with external and internal API users, and drive business value from APIs. But to access these benefits, you'll first have to select from a diverse set of vendors — vendors that vary by size, functionality, geography, and vertical market focus. Application development and delivery (AD&D) pros should use this report to understand the value they can expect from API management solutions and select vendors based on size and fit with their organization's API strategy.

  • For Application Development & Delivery Professionals

    REPORT: Accelerate Microservices Adoption Via Better Developer-Architect Collaboration

    Developers Say That They Benefit From Architecture Done Well

    April 15, 2020Randy Heffner

    Microservices show great promise for fostering business agility. The biggest challenge is skills, specifically those related to scaling microservice delivery across teams of mainstream developers. To do so, organizations must abandon patchwork solution design in favor of holistic digital business design and software architecture for innovation. This report uses data from Forrester's annual developer survey to show application development and delivery pros how success with microservices results from developer-architect collaboration around the right patterns and design models.

  • For Application Development & Delivery Professionals

    REPORT: Microservice Application Platforms Need A New Type Of Reference Architecture

    The Unique Needs Of Each Business Domain Call For Custom Cloud-Native Application Platforms

    March 6, 2020Randy Heffner

    In these early days for microservices, it's clear that they face a long road to maturity: Only 13% of microservices users say they have production-proven platforms. Enterprises need microservice application platforms that are robust not only in production operation but also in how they enable mainstream developers to improve business results with microservice-based software. This report provides an application platform reference architecture to enable application development and delivery (AD&D) pros to better plan and deliver successful microservice initiatives.

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