Why Read This
To ensure that employees are armed with the technology they need to do their best work and delight customers, infrastructure and operations (I&O) managers are embracing desktop modernization projects and redefining their next-generation mobility strategies to meet expectations for more flexible workspaces among empowered workforces. This report outlines Forrester's solution for I&O professionals faced with workforce enablement challenges and is designed to help you redefine your workforce technology policies to empower your employees. It serves as a starting point for I&O managers to redefine workforce enablement policies — with an eye toward managing devices, applications, data, and people — for the empowered era where employees either influence the technology with which they're provisioned or bring their own. This report is an update to a previously published report and offers newly modified analysis and guidance on creating a mobile policy.