Richard   Fichera

Richard Fichera

Vice President, Principal Analyst Serving Infrastructure & Operations Professionals

Richard is a member of Forrester's Infrastructure & Operations research team and has coverage responsibilities for servers and data center architecture and transformation. Among the core technologies he focuses on are blade and modular servers, converged infrastructure, virtualization and management of virtual data center resources, enterprise cloud infrastructure, and techniques for data center transformation.

Previous Work Experience

Richard recently returned to Forrester after spending four years as director of BladeSystem strategy at Hewlett-Packard. He was responsible for planning future technology products as well as serving as an executive sponsor for large financial service companies; participating in merger and acquisition projects; and serving as a member of HP's Technology Advisory Council team, which solicited input from a group of senior customer representatives. Richard was also a member of the startup team at Egenera, an early blade server and virtualization pioneer.

During his 10-year tenure at Forrester, Richard consulted with many large companies on their technology road maps and strategy, emerging technologies and their role in the organizations, vendor management and selection, and data center migration and transformation.

Education

Richard has a combined degree in computer science, operations research, and statistics from the University of California, Berkeley.

Richard Fichera

Vice President, Principal Analyst Serving Infrastructure & Operations Professionals

Richard is a member of Forrester's Infrastructure & Operations research team and has coverage responsibilities for servers and data center architecture and transformation. Among the core technologies he focuses on are blade and modular servers, converged infrastructure, virtualization and management of virtual data center resources, enterprise cloud infrastructure, and techniques for data center transformation.

Previous Work Experience

Richard recently returned to Forrester after spending four years as director of BladeSystem strategy at Hewlett-Packard. He was responsible for planning future technology products as well as serving as an executive sponsor for large financial service companies; participating in merger and acquisition projects; and serving as a member of HP's Technology Advisory Council team, which solicited input from a group of senior customer representatives. Richard was also a member of the startup team at Egenera, an early blade server and virtualization pioneer.

During his 10-year tenure at Forrester, Richard consulted with many large companies on their technology road maps and strategy, emerging technologies and their role in the organizations, vendor management and selection, and data center migration and transformation.

Education

Richard has a combined degree in computer science, operations research, and statistics from the University of California, Berkeley.

Richard Fichera's Research

Most RecentMost Popular
  • For Infrastructure & Operations Professionals

    REPORT: Develop Infrastructure Metrics Using The Balanced Scorecard

    Performance Management: The Infrastructure Transformation Playbook

    February 5, 2018Richard Fichera, Sophia I. Vargas

    This report outlines Forrester's solution for developing effective objectives and metrics to align your infrastructure practice with evolving business demands. A systematic approach to metrics design and collection results in more-productive operations. Kaplan and Norton's Balanced Scorecard (BSC) is an effective framework for guiding infrastructure and operations (I&O) professionals toward the right set of metrics. This report outlines the BSC methodology and explains how you can apply it to your infrastructure practice. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy. We're now updating it to reflect our latest thinking on metrics design and collection.

  • For Infrastructure & Operations Professionals

    REPORT: Azure Stack Sparks The Hybrid Cloud Explosion

    New Forms Of Hybrid Cloud Are About To Radically Alter The Cloud Landscape

    October 30, 2017Richard Fichera, Lauren E. Nelson

    In practice, hybrid cloud has underdelivered on the vision of enterprise cloud transparency and fluid management of resources. The long-awaited introduction of Microsoft Azure Stack and the competitive countermoves by key competitors Amazon Web Services and Google have transformed the private cloud landscape and will trigger a new gold rush to stake out enterprise hybrid market share. I&O practitioners must understand this huge impending change on the hybrid cloud portability conversation within their larger digital transformation.

  • For Infrastructure & Operations Professionals

    REPORT: The Software-Defined Data Center Comes Of Age

    Landscape: The Infrastructure Transformation Playbook

    October 30, 2017Richard Fichera, Chris Gardner

    Traditional data center thinking has ended. Better automation tools, container abstractions, software-defined networks (SDNs), and composable infrastructure have ushered in unprecedented abstraction, yielding the software-defined data center (SDDC). The impact of the SDDC is immense, offering an opportunity to integrate legacy architectures, cloud, and workload-centric architectures into a single automation domain. This report helps infrastructure and operations (I&O) professionals understand this vision and defines the current state, opportunity, and emerging vendor landscape of the SDDC. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

  • For Infrastructure & Operations Professionals

    REPORT: Lead The I&O Software Revolution With Infrastructure-As-Code

    Strategic Plan: The Infrastructure Transformation Playbook

    September 12, 2017 Chris Gardner, Richard Fichera

    Infrastructure and operations (I&O) professionals have always focused on delivering services at lower costs and ever-greater efficiency, but customer obsession requires innovation that enables top-line growth. The evolution and success of digital business models is leading I&O organizations to disrupt their traditional infrastructure models to pursue cloud strategies. I&O professionals and leaders must embrace a strategy that leverages what cloud and development/operations (DevOps) pioneers call "immutable infrastructure" — or, as Forrester recommends, "composable infrastructure."

  • For Infrastructure & Operations Professionals

    REPORT: Rumors Of VMware's Demise Are Greatly Exaggerated

    VMware Faces Great Challenges But Keeps Delivering Growth, Defying Its Critics

    July 12, 2017 Chris Gardner, Dave Bartoletti, Andre Kindness, Richard Fichera

    VMware, for years one of Silicon Valley's darlings, has struggled to find its place in the new world of cloud computing. Skepticism over its long-term viability continues because of unprecedented challenges, and some execution and strategic missteps. However, it keeps delivering growth and sound financial performance, contradicting critics. Part of this is due to the growing maturation of the software-defined data center (SDDC) and the increasing popularity of infrastructure-as-code (IaC). This report helps infrastructure and operations (I&O) professionals understand the issues affecting VMware and its pundit-defying staying power.

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