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Forrester forecasts that cognitive technologies such as robots, artificial intelligence (AI), machine learning, and automation will replace 7% of US jobs by 2025.

A new report details the emerging best practices for augmenting “cubicle work” (which represents 89 million US jobs) with cognitive solutions and how companies can adapt for the changing workforce.

Key data points from the report include:

• 16% of US jobs will be replaced, while the equivalent of 9% jobs will be created — a net loss of 7% of US jobs by 2025.
• Office and administrative support staff will be the most rapidly disrupted.
• The cognitive era will create new jobs, such as robot monitoring professionals, data scientists, automation specialists, and content curators: Forrester forecasts 8.9 million new jobs in the US by 2025.
• 93% of automation technologists feel unprepared or only partially prepared to tackle the challenges associated with smart machine technologies.

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About Forrester

Forrester (Nasdaq: FORR) is one of the most influential research and advisory firms in the world. We work with business and technology leaders to develop customer-obsessed strategies that drive growth. Forrester’s unique insights are grounded in annual surveys of more than 500,000 consumers and business leaders worldwide, rigorous and objective methodologies, and the shared wisdom of our most innovative clients. Through proprietary research, data, custom consulting, exclusive executive peer groups, and events, the Forrester experience is about a singular and powerful purpose: to challenge the thinking of our clients to help them lead change in their organizations.