Speaker Biography

Rusty Warner

Principal Analyst

Sessions Featuring This Speaker

Forrester's Forum For Marketing Leaders


  • 11:10 AM - 11:40 AM

    What The "Marketing Clouds" Really Mean For Marketers

    Over the last year, we've witnessed the rise of end-to-end enterprise marketing software suites (EMSSes) that aim to serve all of marketing's campaign needs. This session shares Forrester's evaluation of these so-called marketing clouds and what marketers really need to know about them, including:

    • Who the most important players are and how they stack up with one another.
    • The benefits marketers can get from working with an EMSS provider.
    • How to select an EMSS vendor and what to be prepared for once you've started working with one.

Research Focus

Rusty serves B2C Marketing Professionals. His research focuses on marketing technologies, including customer analytics, cross-channel campaign management, enterprise marketing platforms, real-time interaction management, and digital customer experience delivery. Rusty helps organizations ensure that marketing technology investments are aligned with strategies to meet shifting customer expectations and support the BT agenda — technologies, systems, and processes to win, serve, and retain customers.

Previous Work Experience

Rusty has more than 25 years' experience in marketing and customer analytics, product management and product marketing, marketing leadership, business analysis, and strategic planning. Before joining Forrester, Rusty was senior vice president of marketing for SDL's Campaign Management and Analytics Division (formerly Alterian), focused on solutions for marketing automation, customer analytics, campaign management, and email marketing.

Prior to SDL, Rusty was with NCR and Teradata for 22 years in both the US and Europe. As head of Europe, the Middle East, and Africa (EMEA) marketing for Teradata, he built a "virtual" team to ensure effective marketing execution across 25 countries, with responsibility for all internal and external marketing activities, customer communications and events, program deployment, press and analyst relations, joint marketing with partners, product marketing, and sales support. He also has extensive global consulting and sales support experience based on customer engagements in 35 countries, with particular emphasis on EMEA.


Rusty graduated summa cum laude from West Virginia University, with a Bachelor of Science degree in computer science. In addition to being a National Merit Scholar and a member of Phi Beta Kappa, he was WVU's Mr. Mountaineer (outstanding senior) and Outstanding Greek Man (top fraternity senior). Rusty relocated to the United Kingdom in 1996 and holds dual American and British citizenship.