Why Read This
Almost half of Forrester clients deploy applications from SAP, investing millions to maintain them as a system of record; many of these companies are global corporations with more than $1 billion in annual revenue. Most SAP users develop custom user interfaces to suit their specific needs -- so every time they need to upgrade, they have to reapply and thoroughly test the customizations. Given that SAP has delivered more than 1,600 new applications or elements of application content since the launch of ECC6, it's not surprising that SAP users with global deployments and localization are eager to understand how to rapidly prototype new functionality. Application development and delivery (AD&D) professionals must modernize their SAP instances in order to meet line-of-business demand for system-of-engagement innovation atop a sustainable system-of-record foundation. This report is a guide to the tools, skills, and services that firms can use to deliver richer, higher-performance application services to business users.