Sharyn Leaver

VP, Group Director serving CIOs

Sharyn leads the research organization that serves CIOs, Enterprise Architecture Professionals, and Application Development & Delivery Professionals. Her team's research agenda includes all aspects of technology leadership — from strategic planning to emerging technology selection and implementation. Sharyn delivers strategic guidance, helping CIOs and other leaders adopt the processes and technologies that will help their firms win, serve, and retain customers.

Previous Work Experience

Previously at Forrester, Sharyn served as research director for the CIO, business process and applications, and consumer markets research teams. As an analyst, Sharyn researched enterprise applications, business process management tools, and several emerging technologies in consumer-driven and manufacturing industries such as life sciences, healthcare, retail, and consumer products.

In addition, Sharyn was a key contributor to the development of the Forrester Wave™ methodology to help clients accurately assess key vendors in a given technology-focused market.

Before joining Forrester, Sharyn spent several years as a consultant and project manager for Clarkston Consulting, a full-service professional services firm. She was responsible for the delivery of vendor selection and implementation projects involving SAP and other ERP applications, integration technology, and enterprise portals.


Sharyn holds a B.S. in computer information systems technology from Purdue University. She also holds a M.S. in medical informatics from Northwestern University. 

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12 results in Reports

  • Sharyn Leaver
  • Management & Organization
  • For CMO Professionals

    Report:CMOs And CIOs Must Turn Collaboration Into Action

    Forrester/Forbes Insights CIO/CMO Survey Results Show Marginal Progress

    Chief marketing officers (CMOs) and their chief information officers (CIOs) must put a unified business technology (BT) agenda into practice that best wins, serves, and retains today's empowered...

    • Downloads: 197
  • For CIO Professionals

    Report:CIOs And CMOs Must Turn Collaboration Into Action

    Forrester/Forbes Insights CIO/CMO Survey Results Show Marginal Progress

    Chief information officers (CIOs) and their chief marketing officers (CMOs) must put a unified business technology (BT) agenda into practice that best wins, serves, and retains today's empowered...

    • Downloads: 97
  • For CIO Professionals

    Report:Top Technologies For Your BT Agenda

    Tools And Technology: The Business Technology Agenda Playbook

    In today's competitive environment, investing in business technologies is central to companies' ability to win, serve, and retain customers. Business execs know this, but they don't think that their...

    • Downloads: 595
  • For CIO Professionals

    Report:CIOs: The Web's Golden Age Is Ending

    As CIOs continue to evaluate business technology and plan for future investments, it is essential to accept the fact that the golden age of the Internet is ending. In the past decade, nearly all...

    • Downloads: 456
  • For CIO Professionals

    Report:Do CIOs Care About IT Management Tools?

    CIOs are constantly working to run IT like a business — focusing on business orientation through capabilities like IT planning, portfolio management, and IT investment optimization. A myriad of...

    • Downloads: 1024
  • For CIO Professionals

    Report:CIOs: Use TEI To Unearth IT Investment "Options"

    As firms look to squeeze value from technology, IT executives' ability to understand, quantify, and communicate the flexibility options of an IT investment becomes vital for business health....

    • Downloads: 616
  • For CIO Professionals

    Report:Priorities Shift As Business' Grip On Technology Tightens

    CIOs Can Drive Better Tech Decisions — Even When Business Is Making Them

    In Q4 2008, Forrester surveyed 1,104 IT decision-makers to find out how they set their budgets and allocated funds to different software types and initiatives. As part of this study, Forrester asked...

    • Downloads: 300
  • For CIO Professionals

    Report:Two Texas Healthcare CIOs — Driven To Innovate

    Texas Health And CHRISTUS Health Both Have Entrepreneurial Execs

    It's an exciting time to be a healthcare CIO. Technology advancements, healthcare consumerism, and government funding have created a perfect storm of opportunity for innovation. Forrester recently...

    • Downloads: 588
  • For CIO Professionals

    Report:CIOs: Consider Apps Support Alternatives For Cost Savings

    Third-Party Apps Maintenance Is A Viable Option — Particularly In Tough Times

    Paying in advance for rarely used upgrades of applications like enterprise resource planning (ERP) and other software makes little sense in today's economic environment. Representing one-third of...

    • Downloads: 389
  • For CIO Professionals

    Report:Tools For IT Planning

    Strategic planning is more difficult than ever. Today's volatile economic environment means that IT must plan quickly, more flexibly, and more thoroughly. Plans that don't follow this path quickly...

    • Downloads: 1617
  • For Enterprise Architecture Professionals

    Report:Business Process And Applications Pros Should Embrace Informal Learning Methods

    Continuously building knowledge is critical to improving the quality of your workforce, which is necessary now more than ever. But uncertain economic times mean human resources (HR) professionals...

    • Downloads: 320
  • For Enterprise Architecture Professionals

    Report:Business Process And Apps Economic Downturn Insights

    Data highlights from Forrester¿s November 2008 Global Economic Downturn Insights Online Survey.

    • Downloads: 2