Why Read This
Enterprises today have something not seen for at least the past decade: unprecedented choice in desktop productivity tools. Google, IBM, open source, and numerous enterprise Web 2.0 vendors offer alternatives to desktop productivity's gorilla: Microsoft Office. Choice is good. But with choice comes confusion as those looking closely at desktop productivity investments wonder if they can save money or better serve employees with an alternative. This document answers frequently asked questions posed by information and knowledge management (I&KM) professionals responsible for evaluating desktop productivity alternatives.