Social Media

Also referred to as Web 2.0, this term describes the convergence between human interaction and Internet-based groundswell technologies such as mobile and video (e.g., Facebook, Twitter, and YouTube, etc.). Research coverage includes user-generated content and rich Internet applications.

Refine your results

Date Range

Methodology

Industry

Topics

Market Imperatives

Region

Vendor

Analyst

300 results in Reports

  • Enterprise Architecture
  • For Enterprise Architecture Professionals

    Report:Predictions 2015: The Data Economy Goes Mainstream

    CIOs Will Race To Unlock Marketable Data Insights

    The data economy — the market system of buyers and sellers exchanging data to create insights and value — will dramatically expand in 2015. New data sources and new data analytics tools...

    • Downloads: 266
  • For Enterprise Architecture Professionals

    Report:Focus Your Information Strategy On Business Impact

    Executive Overview: The Information Strategy And Architecture Playbook

    Enterprise architecture (EA) professionals face the challenge of satisfying business execs' growing hunger for data in the face of historically immature information management practices. The...

    • Downloads: 386
  • For Enterprise Architecture Professionals

    Report:IT's Business Capability Map Guides IT Evolution

    Use Business Architecture Techniques To Shape Your Organization

    As business technology (BT) matures, the relationship between IT and its customers shifts. Adapting to this shift means changes in the services IT provides and the capabilities IT needs to deliver...

    • Downloads: 969
  • For Enterprise Architecture Professionals

    Report:How To Embed BA In The Organization

    Continuous Improvement: The Business Architecture Playbook

    While technology management planning is a common starting point for business architecture (BA) efforts, the methods and techniques really come into their own when applied to critical business...

    • Downloads: 534
  • For Enterprise Architecture Professionals

    Report:Justify The Value Of Achieving Sustainable Business Agility

    This report outlines the business impact of Forrester's solution for enterprise architecture (EA) executives who want to enhance their current EA method to address both agility and costs at the same...

    • Downloads: 447
  • For Enterprise Architecture Professionals

    Report:Brief: Database Archiving Offers New Use Cases That Go Beyond Compliance And Performance

    Focus On An Enterprisewide Archiving Strategy

    Enterprise architecture (EA) professionals often pay little attention to database archiving compared with other data management functions, largely because organizations focus only on compliance and...

    • Downloads: 184
  • For Enterprise Architecture Professionals

    Report:EA Process Toolkit: Example Processes, Deliverables, And Responsibilities

    • Downloads: 64
  • For Enterprise Architecture Professionals

    Report:Brief: Why EA Pros Must Lead A Mobile Center Of Excellence

    One-off mobile initiatives often start as tactical projects that collect a lot of technical debt. In the aftermath, this leaves business technology (BT) holding the bag in terms of supporting and...

    • Downloads: 99
  • For Enterprise Architecture Professionals

    Report:The Forrester Wave™: Dynamic Case Management, Q1 2014

    Design Time And Runtime Features Differentiate The Leaders

    In Forrester's 38-criteria evaluation of dynamic case management (DCM) vendors, we identified, researched, analyzed, and scored the 13 most significant software providers — Pegasystems, Be...

    • Downloads: 645
  • For Enterprise Architecture Professionals

    Report:Build Trusted Data With Data Quality

    Performance Management: The Data Management Playbook

    Organizations increasingly lean on data to improve business outcomes such as customer experience and loyalty, and technology management (TM) is creating enterprise data services that share...

    • Downloads: 692
  • For Enterprise Architecture Professionals

    Report:The Forrester Wave™: Managed Print Services, Q2 2012

    Vendors Move Toward Mature Service Offerings

    While many offices look modern, unplanned and unmanaged use of printers, fax machines, copiers, and scanners leads to significant waste. Managed print services (MPS) are designed to help a business...

    • Downloads: 861
  • For Enterprise Architecture Professionals

    Report:Design For Disruption: Take An Outside-In Approach To BPM

    Embrace Design Thinking To Drive Customer-Centric BPM Initiatives

    Business architects and business process professionals have traditionally focused on designing durable business processes that can stand the test of time. However, new technology disruptors such as...

    • Downloads: 393
  • For Enterprise Architecture Professionals

    Report:Allocating Decision Rights For Effective Architecture Governance

    Integrated Architecture Governance Focuses On The Right Decision-Maker For The Important Decisions

    Implementing effective architecture governance is on the agenda of many firms, as they continue to struggle to align business and IT strategy and deliver value from their investments. Today, most...

    • Downloads: 350
  • For Enterprise Architecture Professionals

    Report:Brief: In-Memory Data Platform Is No Longer An Option — It's A Necessity!

    Enterprises are on the cusp of a major opportunity to advance their business efficacy and capability. New paradigms, such as the intersection of big data and real-time analytics, offer rewards to the...

    • Downloads: 242
  • For Enterprise Architecture Professionals

    Report:Create Agile Processes For Introducing Emerging Technology

    With its careful approach to planning technology investments and general aversion to risk, IT is not meeting business demands for emerging technology as a driver for innovation and growth. Enterprise...

    • Downloads: 760
  • For Enterprise Architecture Professionals

    Report:Brief: Data Preparation Tools Accelerate Analytics

    Machine Learning Powers Tools That Prepare Data For Analysis

    It takes too long to get data in the hands of business analysts and data scientists. Tedious manual processes and waterfall, requirement-driven data preparation flows are to blame. This brief defines...

    • Downloads: 238
  • For Enterprise Architecture Professionals

    Report:The State Of EA 2013: Information And Business Architecture Take Hold; New Hardships Arise

    Since 2009, Forrester's global state of enterprise architecture (EA) online survey has tracked the trends, priorities, and challenges of the EA practice. In our latest survey, the scale of EA value...

    • Downloads: 788
  • For Enterprise Architecture Professionals

    Report:Technology Watchlist Toolkit

    This toolkit provides practical techniques to help enterprise architects and technology innovation executives evaluate the broad landscape of emerging technology, choose the most appropriate...

    • Downloads: 58
  • For Enterprise Architecture Professionals

    Report:EA Practice Toolkit: Designing Your Operating Model And Structure

    Enterprise architecture practices have a number of choices to make when deciding where responsibilities land within their organization. Forrester sees an increasing trend for EA leaders to take more...

    • Downloads: 72
  • For Enterprise Architecture Professionals

    Report:The 10 Key Attributes That Reveal Your ECM Maturity Level

    Assessment: The Content Management Playbook

    Enterprise architecture (EA) professionals are part of a team tasked to define a strategy to manage enterprise content and roll out enterprise content management (ECM) applications. Top drivers for...

    • Downloads: 608
  • For Enterprise Architecture Professionals

    Report:Increase Business Benefit With Integrated Strategic Planning And Execution

    Business Case: The Strategic Planning And Portfolio Playbook

    Today's vast increase in customer power has put significant pressure on your strategic decision-makers. They must now make strategic investments to address business needs from both an external and an...

    • Downloads: 398
  • For Enterprise Architecture Professionals

    Report:Focus EA Impact On Planning, Governance, And Innovation

    This report outlines the high-level business impact of Forrester's solution for enterprise architecture (EA) executives working on building a high-performance EA practice. Describing the added...

    • Downloads: 731
  • For Enterprise Architecture Professionals

    Report:Knowledge Work Pushes The Dynamic Case Management Market

    Vendors Advance Their Design Time And Runtime Features

    There are fewer production workers who perform repetitive tasks. Work is becoming more knowledge-based and much less structured. As a result, the dynamic case management (DCM) market is expanding to...

    • Downloads: 283
  • For Enterprise Architecture Professionals

    Report:Can You Give The Business The Data That It Needs?

    Business leaders tell Forrester that they don't want more data; they want trusted data and an easier path to understand what it means. To get there, enterprise architects and application developers...

    • Downloads: 526
  • For Enterprise Architecture Professionals

    Report:Market Overview: Master Data Management, Q2 2013

    A Critical Component For Data Agility

    The increasingly complex task of managing data requires new master data management (MDM) capabilities. While the first MDM implementations focused on a single domain — such as customer data...

    • Downloads: 1408