Software-as-a-Service (SaaS)

SaaS providers host software and related data in a central location or cloud, generally on the Internet, enabling their clients to use a web browser to access their services.

Latest Research

  • For Security & Risk Professionals

    REPORT: The Forrester Wave™: Identity-As-A-Service, Q4 2017

    The Seven Vendors That Matter Most And How They Stack Up

    November 17, 2017 Andras Cser, Merritt Maxim

    In our 41-criteria evaluation of IDaaS providers, we identified the seven most significant ones — Centrify, Gemalto, Microsoft, Okta, OneLogin, Oracle, and Ping Identity — and researched, analyzed, and scored them. This report shows how each provider measures up and helps security and risk (S&R) professionals make the right choice.

  • For Infrastructure & Operations Professionals

    REPORT: Predictions 2018: Cloud Computing Accelerates Enterprise Transformation Everywhere

    New Private Cloud Options And Even More Public Cloud And SaaS Innovations Will Power Enterprise Transformation In 2018

    November 7, 2017 Dave Bartoletti, Lauren E. Nelson, Liz Herbert, Paul Miller, Charlie Dai, Andras Cser, Andre Kindness

    After a decade of powering digital transformation in small and medium-size businesses, cloud computing has quickly become a must-have enterprise technology. Cloud's impact has been global, yet fewer than half of all enterprises use a public cloud platform. In 2018, we'll cross the significant 50% adoption milestone, and cloud applications, platforms, and services will continue to radically change the way enterprises compete for customers. This report outlines the 10 key factors that will shape the cloud computing landscape in 2018 and advises infrastructure and operations (I&O) leaders on how to respond.

  • For Infrastructure & Operations Professionals

    REPORT: Understanding The Cloud Services Provider Landscape

    Landscape: The Cloud Computing Playbook

    October 31, 2017 Bill Martorelli, Liz Herbert

    With cloud computing services now central to modern technology strategy, the challenge for infrastructure and operations (I&O) professionals is to focus on selecting the right partners and planning for long-term value. Most tech firms are jumping into the cloud business, but they may not be delivering on true cloud computing promises. This report gives an overview of the landscape of cloud services providers (CSPs) to help I&O leaders and other BT professionals best select their strategic partners and negotiate with providers for the greatest benefits. This document is an update of a previous report to reflect the current market.

  • For Application Development & Delivery Professionals

    REPORT: Inquiry Spotlight: Digital Services, Q2 2017

    Client Inquiries Focus On Cloud And SaaS — But The Shift Is On To New Service Offerings

    October 20, 2017 Amanda LeClair

    Forrester analysts field hundreds of inquiries related to services each month. The inquiries can help you understand the challenges other customers face, prepare you for shifts in the landscape, and predict the challenges services customers will face in the future. For this report, we analyzed over 600 services inquiries in Q2 2017 and identified the three most important trends for services buyers and application development and delivery (AD&D) professionals.

  • For Application Development & Delivery Professionals

    REPORT: How To Secure Funding For Your SaaS Migration

    Business Case: The Business Applications Playbook

    October 11, 2017 Duncan Jones, Liz Herbert

    Traditional budgeting and ROI-based financial evaluations are the main obstacles to application development and delivery (AD&D) leaders' efforts to transform their business applications portfolios. This report explains how to overcome those obstacles. It will describe how visionary AD&D leaders persuade their chief financial officer (CFO) colleagues to support their software-as-a-service (SaaS) migration programs.

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