Software-as-a-Service (SaaS)

SaaS providers host software and related data in a central location or cloud, generally on the Internet, enabling their clients to use a web browser to access their services.

Latest Research

  • For Enterprise Architecture Professionals

    REPORT: The Forrester Wave™: Database-As-A-Service, Q2 2019

    The 12 Providers That Matter Most And How They Stack Up

    June 4, 2019 Noel Yuhanna

    Database-as-a-service (DBaaS) has become critical for all businesses to build and support modern business applications and operational systems. In our 27-criterion evaluation of DBaaS providers, we identified the 12 most significant ones — Alibaba, Amazon, EnterpriseDB, Google, IBM, Microsoft, MongoDB, Oracle, Rackspace, Redis Labs, SAP, and Tencent — and researched, analyzed, and scored them. This report shows how each provider measures up and helps enterprise architecture (EA) professionals select the right one for their needs.

  • For Application Development & Delivery Professionals

    REPORT: SaaS Marketplaces Are The New Frontier Of Enterprise Software

    Software-As-A-Service Buyers Get A Faster, Simpler Buying Experience As Well As Better Security And Integration

    May 3, 2019 Liz Herbert

    Clients tell us that software-as-a-service (SaaS) vendors are too numerous (and too small) for a formal sourcing process to apply in all cases. At the same time, the business-led, ungoverned model of "shadow" SaaS deployment has proven problematic — for cost, technology architecture, and security. SaaS marketplaces such as Salesforce AppExchange can alleviate this burden. This report helps application development and delivery (AD&D) pros use marketplaces to succeed with sourcing and governing the proliferating landscape of SaaS vendors. This report replaces our 2017 research on SaaS marketplaces.

  • For eBusiness & Channel Strategy Professionals

    REPORT: Vital Partnership Or Unholy Alliance? Decoding The Software/Service Provider Relationship

    Partner Alliances Can Make Or Break Your Digital Experience — Here's How To Avoid Disasters And Work Partnerships To Best Advantage

    April 5, 2019 Ted Schadler

    Software vendors and service providers need each other to survive. And digital leaders need them to work well together to build great digital experiences. But how these complex relationships work is a mystery. We drew on hundreds of client inquiries and interviews with 17 software vendors and service providers to find out what's really going on. We found an alliance landscape that's often hidden from view and rapidly shifting as software-as-a-service (SaaS) becomes the norm. This report sheds light on how partner programs work and how to work them to your advantage.

  • For Application Development & Delivery Professionals

    REPORT: Create A Modern Software Strategy With AI-Driven Platforms And Their Ecosystems

    Vision: The SaaS Transformation Playbook

    March 21, 2019 Liz Herbert, Duncan Jones, George Lawrie

    Application development and delivery (AD&D) executives struggle to achieve speed and innovation while managing cost and risk. We recommend a "Goldilocks" approach to business applications strategy — not too hefty and slow but also not so flexible as to be high-risk and unwieldy. In this report, we describe the "just right" approach, which revolves around platforms and ecosystems, and how to achieve it. This is an update of a previously published report.

  • For Infrastructure & Operations Professionals

    REPORT: Top 10 Facts Tech Leaders Should Know About Cloud Migration

    Cloud Migration Is Both Common And Valuable, But Don't Expect Your Business Users To Care

    March 14, 2019 Lauren E. Nelson

    In 2015, cloud migration skyrocketed to the headlines as enterprises expanded public cloud plans to include existing applications. Fast-forward to 2019, and many enterprises actively consider migration to be part of their plans. Despite cloud's popularity, common misunderstandings plague organizations and create strife between IT and the business. This report provides clarity about cloud migration to infrastructure and operations professionals (I&O).

View all research

Analysts Who Cover Software-as-a-Service (SaaS)

View all related analysts