Software-as-a-Service (SaaS)

SaaS providers host software and related data in a central location or cloud, generally on the Internet, enabling their clients to use a web browser to access their services.

Research

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  • For Enterprise Architecture Professionals

    Report: The Future Of CCM: Communications-As-A-Service

    Customer communication has increased in volume, speed, and personalization and is now delivered from a variety of platforms and applications. Coordination of outbound communications with custome...

  • For Application Development & Delivery Professionals

    Report: Stop Buying End-To-End CRM

    Companies rely heavily on mature CRM suites to provide operational efficiencies as sales, marketing, and customer service organizations interact with customers. But with companies placing greate...

  • For Enterprise Architecture Professionals

    Report: The Five Key Trends For 2017 That Shape How We Manage Enterprise Content

    2017 will be a tumultuous year in the enterprise content management (ECM) market, with significant disruptions across the vendor landscape. Five key trends are shaping the ECM space. New busines...

  • For Enterprise Architecture Professionals

    Report: The Forrester Wave™: Database-As-A-Service, Q2 2017

    Database-as-a-service (DBaaS) has become critical for every organization to support new and growing data management requirements. These platforms provide faster provisioning, unlimited elastic s...

  • For Application Development & Delivery Professionals

    Report: How To Set The Right Strategy For SaaS Integration

    Vendors market cloud integration products — most notably integration platform as a service (iPaaS) — as if they take care of all an enterprise's software-as-a-service (SaaS) integration needs. Y...

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Analysts who cover Software-as-a-Service (SaaS)

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