Software-as-a-Service (SaaS)

SaaS providers host software and related data in a central location or cloud, generally on the Internet, enabling their clients to use a web browser to access their services.

Refine your results

Date Range




Market Imperatives




542 results in Reports

  • Software-as-a-Service (SaaS)
  • For Enterprise Architecture Professionals

    Report:The Forrester Wave™: ECM Business Content Services, Q3 2015

    Our Evaluation Of 11 ECM Vendors And How They Stack Up

    In Forrester's 31-criteria evaluation of enterprise content management (ECM) business content services vendors, we identified the 11 most significant software providers — including Alfresco...

    • For Infrastructure & Operations Professionals

      Report:Benchmark Your Enterprise Cloud Adoption

      Benchmarks: The Cloud Computing Playbook For 2015

      Most enterprises have adopted cloud computing in some form; the key question is where your organization falls. Are you ahead of your competitors or lagging the average enterprise? Understand the...

      • Downloads: 662
    • For Application Development & Delivery Professionals

      Report:Make The Cloud A Foundation Of Your Digital Experience Platform Strategy

      Push Vendors And Service Providers To Describe Benefits, Not Cloud Marketing-Speak

      The digital experience (DX) platform market has been slow to move to the cloud. Fortunately, major digital experience platform vendors like Adobe and SAP hybris are now embracing the cloud to deploy...

      • Downloads: 119
    • For Application Development & Delivery Professionals

      Report:Recast Your Digital Ecosystem With Cloud

      Every Company Is Becoming A Cloud Company

      Leading digital businesses are building dynamic ecosystems of value — made up of digitally connected products and services that combine to meet customer needs and deliver more value than the...

      • Downloads: 95
    • For Security & Risk Professionals

      Report:Ten Critical Questions To Ask Before Adopting Identity-As-A-Service (IDaaS)

      Use This Checklist To Gauge Your Firm's Fit And Identify Your Vendor Requirements

      The rapid growth of the identity-as-a-service (IDaaS) market during the last few years means that security and risk (S&R) professionals now have a viable, and possibly even a preferable, alternative...

      • Downloads: 111
    • For Application Development & Delivery Professionals

      Report:Digital Innovation Reshapes The Future Of Business Applications

      Vision: The Business Applications Playbook

      The state of business applications in the enterprise today is characterized by high cost, vendor lock-in, and inflexibility, but the business environment and the application software industry are...

      • Downloads: 291
    • For CIO Professionals

      Report:Market Overview: Public Cloud Services In China In 2015

      CIOs Must Embrace Public Cloud Services To Support Business Transformation And Evaluate Options Against Local Requirements

      Chinese firms face a triple threat in their highly competitive market: the mobile mind shift of customers, the explosion of eCommerce, and market disruption by fast-moving Internet companies. To...

      • Downloads: 55
    • For Application Development & Delivery Professionals

      Report:Software-As-A-Service In Banking

      The Time Has Come For Public Clouds In The Financial Services Industry

      Software-as-a-service (SaaS) has become a common deployment option for many horizontal enterprise applications, such as CRM, HR, collaboration, and sourcing applications. But to date, the use of SaaS...

      • Downloads: 174
    • For eBusiness & Channel Strategy Professionals

      Report:Brief: Oracle Commerce Gets The Cloud Treatment

      Part New, Part Old — Oracle's Commerce Cloud Represents A Credible New Platform Option For SaaS-Oriented eBusiness Teams

      For the past two years, Oracle has committed substantial R&D resources to developing a new software-as-a-service (SaaS) version of its popular on-premises commerce product. As of March 2015, the new...

      • Downloads: 119
    • For Infrastructure & Operations Professionals

      Report:Assess Your Cloud Maturity

      Assessment: The Cloud Computing Playbook

      As infrastructure and operations (I&O) leaders refine cloud strategies to deliver the experiences and the agility that their firms' customers demand, they'll need to assess their level of cloud...

      • Downloads: 1722
    • For Security & Risk Professionals

      Report:The Forrester Wave™: B2E Cloud IAM, Q2 2015

      Tools & Technology: The Identity And Access Management Playbook

      In Forrester's 17-criteria evaluation of B2E cloud identity and access management (IAM) vendors, we identified the nine most significant SaaS providers in the category — Bitium, Centrify, IBM,...

      • Downloads: 202
    • For Security & Risk Professionals

      Report:The Forrester Wave™: SaaS Web Content Security, Q2 2015

      Tools & Technology: The Security Architecture And Operations Playbook

      In Forrester's 26-criteria evaluation of web content security delivered as a software-as-a-service (SaaS) solution, we identified the eight most significant providers in the category —...

      • Downloads: 184
    • For Application Development & Delivery Professionals

      Report:Put The Customer At The Center Of Your Business Applications Portfolio

      Assessment: The Business Applications Playbook

      Mature enterprise applications portfolios are well adapted to vertically integrated enterprises with highly trained dedicated users. But the age of the customer means that enterprises need to...

      • Downloads: 343
    • For Enterprise Architecture Professionals

      Report:Market Overview: Database-As-A-Service

      New Business Initiatives Drive The Need For On-Demand, Self-Service Databases

      Business leaders demand next-generation applications and new insights to drive more intelligent engagement and better decisions. To get there, enterprise architects need to design an agile technical...

      • Downloads: 236
    • For Application Development & Delivery Professionals

      Report:The EPM Market Landscape Responds To The Growth Agenda And Digital Disruption

      SaaS, Analytics, And Customer Priorities Transform The Enterprise Performance Management Applications Market

      With the market disruption of software-as-a-service (SaaS), advanced analytics, and the customer-centric growth agenda, the vendor landscape for enterprise performance management (EPM) is evolving....

      • Downloads: 158
    • For Application Development & Delivery Professionals

      Report:Application Adoption Trends 2015: The SaaS Boom Continues As Businesses Demand Agility

      Vendors Race To Meet Fast-Growing Buyer Needs

      Software-as-a-service (SaaS) adoption in 2015 continues to grow rapidly as companies replace older, premises-based applications to gain business flexibility in the cloud. Results from our Business...

      • Downloads: 374
    • For eBusiness & Channel Strategy Professionals

      Report:US Commerce Platform Technology And Services Forecast, 2014 To 2019

      US Commerce Technology Spending Will Nearly Double To $2.1 Billion By 2019

      We forecast that the market for commerce technology will almost double from $1.2 billion in 2014 to $2.1 billion by the end of the decade in the US alone. Spend by eBusiness groups on associated...

      • Downloads: 347
    • For CIO Professionals

      Report:Four Reasons CIOs Should Still Hedge Their SaaS Bets

      SaaS Risks From Monocultures, Monomaniacs, Monopolies, And Multiplexities Will Grow Over Time

      Software-as-a-service (SaaS) has tremendous momentum; Forrester recently projected that the market would exceed $130 billion by 2020. The benefits of SaaS are well-known and are especially important...

      • Downloads: 339
    • For Infrastructure & Operations Professionals

      Report:Brief: Think Of Partnership, Not Intermediaries, In Pursuing Cloud Brokering Models

      Cloud management systems, integration technologies, and traditional systems management solutions are combining to open up new possibilities for cloud consumption, governance, and chargeback/showback...

      • Downloads: 144
    • For eBusiness & Channel Strategy Professionals

      Report:US Commerce Platform Technology Forecast, 2014 To 2019

      ForecastView Document

      We forecast that the market for commerce technology will almost double by 2019, with growth coming on the back of more than five years of rampant commerce technology replatforming as online retailers...

      • Downloads: 25
    • For Application Development & Delivery Professionals

      Report:Navigate The Future Of CRM In 2015

      Vision: The CRM Playbook

      As organizations strive to succeed in the age of the customer and cope with digital disruptions, those responsible for customer-facing processes struggle with how to define customer relationship...

      • Downloads: 552
    • For CIO Professionals

      Report:The Global Tech Market Outlook For 2015 To 2016

      Five Themes That Will Define The Tech Market

      As CIOs prepare and manage their 2015 tech budgets, they can confidently push for increases of 4% to 6% in their purchases of tech goods and services, depending on their country. Tech spending in the...

      • Downloads: 1054
    • For Infrastructure & Operations Professionals

      Report:Onboard The Business To Your Cloud Strategy

      Strategic Plan: The Cloud Computing Playbook

      It's all too easy for I&O professionals and technology management to build a strategy around any new technology area that is focused on delivering lower technology costs and greater operational...

      • Downloads: 1280
    • For Sourcing & Vendor Management Professionals

      Report:SaaS Vendor Evaluation: Criteria To Track For Business Outcomes

      As SaaS Disrupts Your Business, Make Sure You Know How to Manage Vendors Effectively

      Sourcing and vendor management (SVM) executives have spent the past few years building frameworks, templates, and checklists for software-as-a-service (SaaS) selection. This has helped them reduce...

      • Downloads: 323
    • For Infrastructure & Operations Professionals

      Report:Cloud Evolves From Point Solution To Strategic Enabler Of The New Connected Economy

      Vision: The Cloud Computing Playbook

      Cloud is evolving from an internal-facing point solution to an enabler of connected cloud economies. In this next phase of cloud, leading CIOs will orchestrate cloud ecosystems — which connect...