Sophia I.  Vargas

Sophia I. Vargas

Analyst Serving Infrastructure & Operations Professionals

Sophia is a leading authority on data center transformation, cloud strategy, and hybrid infrastructure architectures, all with the goal of enhancing customer experiences. Her specialties include infrastructure sourcing models, data center economics, cloud adoption, cloud economics, cloud interconnections, sustainable technologies, and customer use cases across these topics.

Previous Work Experience

Prior to her current role on the Infrastructure & Operations research team, Sophia was a research associate on Forrester’s B2B technology marketing team. In that role, she led the team's quantitative survey and data collection efforts while supporting research initiatives and content creation for reports and consulting engagements.

Education

Sophia graduated from Williams College with a B.A. in mathematics.

Sophia I. Vargas

Analyst Serving Infrastructure & Operations Professionals

Sophia is a leading authority on data center transformation, cloud strategy, and hybrid infrastructure architectures, all with the goal of enhancing customer experiences. Her specialties include infrastructure sourcing models, data center economics, cloud adoption, cloud economics, cloud interconnections, sustainable technologies, and customer use cases across these topics.

Previous Work Experience

Prior to her current role on the Infrastructure & Operations research team, Sophia was a research associate on Forrester’s B2B technology marketing team. In that role, she led the team's quantitative survey and data collection efforts while supporting research initiatives and content creation for reports and consulting engagements.

Education

Sophia graduated from Williams College with a B.A. in mathematics.

Sophia I. Vargas's Research

Most RecentMost Popular
  • For Infrastructure & Operations Professionals

    REPORT: Strategic Benchmarks 2018: Infrastructure Priorities

    Benchmarks: The Infrastructure Transformation Playbook

    April 17, 2018Sophia I. Vargas

    This report provides infrastructure and operations (I&O) professionals with strategic benchmarks so they can compare their infrastructure budgets, priorities, motivations, and technology adoption with those of their peers. It showcases enterprise organizations' infrastructure and data center plans for 2018 to help you plan and justify your upcoming technology investments. This data — along with Forrester's infrastructure transformation playbook — helps you discover, plan, act on, and optimize infrastructure strategies for your technology agenda. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy. We're now updating it with our most recent Business Technographics® data.

  • For Infrastructure & Operations Professionals

    REPORT: Now Tech: Hybrid Cloud Management, Q1 2018

    Forrester's Overview Of 41 Hybrid Cloud Management Providers

    March 15, 2018 Lauren E. Nelson, Sophia I. Vargas

    You can use hybrid cloud management tools to reduce your cloud bill, with performance in mind; gain cloud brokerage insights; and simplify management across platforms. But to access these benefits, you'll first have to select from a diverse set of vendors — vendors that vary by size, functionality, geography, and vertical market focus. Infrastructure and operations (I&O) professionals should use Forrester's Now Tech report to understand the value they can expect from a hybrid cloud management provider and select vendors based on size and functionality.

  • For Infrastructure & Operations Professionals

    REPORT: Develop Cloud Metrics Using The Balanced Scorecard

    Performance Management: The Cloud Computing Playbook

    February 14, 2018 Lauren E. Nelson, Sophia I. Vargas

    Crafting and measuring the right metrics for your cloud strategy is essential for success. But measuring cloud computing in business terms is probably unnatural for your technology team. Leading technology organizations are using Kaplan's and Norton's Balanced Scorecard (BSC) method, which helps infrastructure and operations (I&O) pros select metrics that demonstrate business value, then implement and measure these metrics. This report tells I&O pros how they can apply the BSC methodology to improve their organization's cloud computing performance and operational maturity. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy. We're updating it now to factor in developments and changes in cloud computing that influence metrics and measurement.

  • For Infrastructure & Operations Professionals

    REPORT: Develop Infrastructure Metrics Using The Balanced Scorecard

    Performance Management: The Infrastructure Transformation Playbook

    February 5, 2018Richard Fichera, Sophia I. Vargas

    This report outlines Forrester's solution for developing effective objectives and metrics to align your infrastructure practice with evolving business demands. A systematic approach to metrics design and collection results in more-productive operations. Kaplan and Norton's Balanced Scorecard (BSC) is an effective framework for guiding infrastructure and operations (I&O) professionals toward the right set of metrics. This report outlines the BSC methodology and explains how you can apply it to your infrastructure practice. This is an update of a previously published report; Forrester reviews and revises it periodically for continued relevance and accuracy. We're now updating it to reflect our latest thinking on metrics design and collection.

  • For Infrastructure & Operations Professionals

    REPORT: From An Island To A Web: The Modern Data Center

    Infrastructure Managers Must Prepare For A Future Without Infrastructure

    January 26, 2018Sophia I. Vargas

    Digital transformation has changed how organizations buy and leverage technology resources. As cloud services gain popularity, firms struggle to reconcile new investments with legacy assets when redefining the future of their physical infrastructure and the team that supports it. This report explores the shifting definition of the enterprise data center and helps infrastructure and operations (I&O) professionals evolve their data center strategies to solve current and future challenges.

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